Beruflich Dokumente
Kultur Dokumente
Introduction
Target Market
Retail Format
Sustainable Competitive Advantage
Retail Strategy
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Sustainable Advantage
Sustainable Advantage
Sustainable Advantage
Sustainable Advantage
Customer Services
Offering good service consistently is difficult as
humans are less consistent than machines. It is
required that customer service should be a natural
thing for all the team member of the retailer.
Most customers simply want to be treated well and
have basic simple requests.
Once a retailer earns service reputation than its an
advantage for a long time.
Growth Strategies
Market Expansion
Diversification
Market Penetration
Market Expansion
Diversification
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