1

Seminar

Three Essentials to Successful Communication

As the blood is to the body, so is

communication to the family.

Three Essentials to Successful Communication

Three Essentials to Successful Communication

Three Essentials to Successful Communication

Three Essentials to Successful Communication

Three Essentials to Successful Communication

Diagnosis
Process:
Communication

Prescription:
Conflict
Resolution

Three Essentials to Successful Communication

Options:
No talk
Blast off!
Wise talk

Three Essentials to Successful Communication

Three Essentials to Successful Communication

Let your speech

always be with grace,
seasoned with salt,
that you may know
how you ought to
answer each one.
Colossians 4:6

Three Essentials to Successful Communication

Three Essentials to Successful Communication

Three Essentials to Successful Communication

Three Essentials to Successful Communication

I am upset
I feel angry
I am disappointed
I feel like a slave

Three Essentials to Successful Communication

Christ our example expressed His

feelings in His hour of supreme
distress.
My soul is exceedingly sorrowful,
even to death.
Matthew 26:38

Three Essentials to Successful Communication

Three Essentials to Successful Communication

Jesus continued,
Stay here and watch with
Me.
Matthew 26:38

Three Essentials to Successful Communication

Three Essentials to Successful Communication

Three Essentials to Successful Communication

Three Essentials to Successful Communication

An effective I
statement states the
problem, tells how I
feel about it, and
says what I want.

Three Essentials to Successful Communication

I am very
upset waiting
day after day
because I
need the car
to do the
shopping.

Three Essentials to Successful Communication

Speaker
1.Problem
2.Feelings
3.Wants
4.I
Statements

Three Essentials to Successful Communication

Three Essentials to Successful Communication

So then, my beloved
brethren, let every man
be swift to hear, slow to
speak, slow to wrath.
James 1:19

Three Essentials to Successful Communication

Three Essentials to Successful Communication

Words
7%

Body
Language
55%

Tone of
Voice
38%

Three Essentials to Successful Communication

Effective or active listening

hears what is said plus
whats not said. It
combines words, tone and
body language to interpret
feelings. It grasps the total
message.

Three Essentials to Successful Communication

Luke 5:8
Peters words were:
Depart from me
His tone and body language said:
Stay with me!

Three Essentials to Successful Communication

Three Essentials to Successful Communication

What is
empathy?
It is to put
myself in your
place and try
to experience
what you are
feeling.

Three Essentials to Successful Communication

Three Essentials to Successful Communication

Three Essentials to Successful Communication

Three Essentials to Successful Communication

So, you feel

hurt
because I
kept
the car each
evening.

Three Essentials to Successful Communication

God mirrored Jonahs

feelings, when He stated:

"Is it right for you to

be angry?
Jonah 4:4

Three Essentials to Successful Communication

Speaker
1.Problem
2.Feelings
3.Wants
4.I
Statements

Three Essentials to Successful Communication

Listener
5. Interpreting
6. Empathizing
7. Mirroring
8. You Statement

Three Essentials to Successful Communication

Like a coin or a bill,

every story has two sides!

Three Essentials to Successful Communication

Three Essentials to Successful Communication

Three Essentials to Successful Communication

Now Bernard is the speaker

(Using I statement)

Our company is down-sizing

and many are losing their
jobs. Each afternoon this
week, when I am ready to
leave, my supervisor gives
me a new assignment
marked Urgent. I stay on to
finish it to keep my job.

Three Essentials to Successful Communication

Now Alice is
the listener
(Using you
statement)
What can
she say?.

Three Essentials to Successful Communication

Three Essentials to Successful Communication

When each understands the

others point of view, we are
ready to explore a solution
together.
We create a win-win plan
where each loses a little, and
each wins a lot!

Three Essentials to Successful Communication

Bargaining
1.List all the
options.
2. Decide on the
best one.

3. Let it be a

win-win solution.

Three Essentials to Successful Communication

Together
9.Exchanging
10.Bargaining

Three Essentials to Successful Communication

9
Bargaining

Three Essentials to Successful Communication

Just as a healthy marital

relationship requires constant
communication between
husband and wife, so a
successful spiritual
relationship needs constant
communication between God
and me.

Three Essentials to Successful Communication

Three Essentials to Successful Communication

When you pray, go into

your room, and when
you have shut your
door, pray to your
Father
Matthew 6:6

Three Essentials to Successful Communication

Prayer is the opening of the

heart to God as to a friend.
It is talking to God, using my own
words, telling Him my needs and
my fears, my sorrows and joys,
my facts and feelings, and the
changes that I need.

Three Essentials to Successful Communication

When to pray?
Anytime (1Thess.
5:17)

Special times
(Psalm 55:17)
Early morning
(mark 1:25)

Three Essentials to Successful Communication

Three Essentials to Successful Communication

The Voice of Jesus!

You search the Scriptures,
for in them you think you
have eternal life; and these
are they which testify of
Me
John 5:39

Three Essentials to Successful Communication

All scripture is given by

inspiration of God
2 Timothy 3:16

holy men of God spoke as

they were moved by the
Holy Spirit.
2 Peter 1:21

Three Essentials to Successful Communication

When to Study?
they received the word
with all readiness, and
searched the Scriptures
daily to find out whether
these things were so.
Acts 17:11

Three Essentials to Successful Communication

Three Essentials to Successful Communication

My meditation of
Him shall be
sweet; I will be glad
in the LORD.
Psalm 104:34

Three Essentials to Successful Communication

Three Essentials to Successful Communication

Every Day
Talk to Jesus
Listen to
Jesus
Meditate on
Jesus

Fall in Love with Jesus!

Three Essentials to Successful Communication

Three Essentials to Successful Communication

All scripture quotations, unless otherwise indicated, are taken

from the NEW KING JAMES VERSION. Copyright 1982 by
Thomas Nelson, Inc. Used by permission. All rights reserved.

Scripture quotations designated by NIV are taken from the

HOLY BIBLE, NEW INTERNATIONAL VERSION. Copyright
1973, 1978,1984 International Bible Society. Used by
permission of Zondervan Bible Publishers.

GRATITUDE

Happy Family Bible Seminars has

been created for the glory of God,
through the grace of Christ, by
inspiration of the Holy Spirit

Authors:
Gordon & Waveney Martinborough
Producer:
Centro Audiovisual Digital

Designers:
Jos Rojano, Alex Camacho
Enrique Urquijo & Federico Jay Davis
Copyright 2004 by Gordon & Waveney
Martinborough and Inter-American Division of the
General Conference of Seventh-Day Adventists.