Oral Communication

-is the sound representation of a

language, and it consists of the listening
and speaking process.

Purpose
Inform
Persuade
Entertain/amuse
GXEX1406 Thinking and Communication Skills Week 2 Oral Communication

Oral Communication
Skills

Oral Communication Cycle

GXEX1406 Thinking and Communication Skills Week 2 Oral Communication

GXEX1406 Thinking and Communication Skills Week 2 Oral Communication

Oral Communication : Benefits

Oral communication skills benefits students

Academically
-Participation in class discussion make students more
involved in self learning

Interpersonally
-Easier to give oral presentation, interact with teachers

Future careers

-Employers seek applicants with excellent oral

communication skills
GXEX1406 Thinking and Communication Skills Week 2 Oral Communication

Oral communication situation

Public speaking
Interpersonal communication
Meetings
Small group communication
Talking on the phone

GXEX1406 Thinking and Communication Skills Week 2 Oral Communication

Oral communication

Informative presentation / speeches

(informal/formal) impromptu/planned
Persuasive/influence appeal(sales,
motivational, presentation, appeals for policy
changes)
Debates / Panel discussion /interviews
Press conference
Creative/aesthetics performances
(storytelling)

GXEX1406 Thinking and Communication Skills Week 2 Oral Communication

Oral presentation : impromptu

speaking

Impromptu Speeches : little or no preparation

4 steps to organize your thoughts quickly

State the point/question you are responding

State the point you want to make
Use whatever support you have (statistics/
examples/ testimony)
Summarize your point

GXEX1406 Thinking and Communication Skills Week 2 Oral Communication

Oral presentation: suggestions

for impromptus

Quickly jot down an outline

Try to remain calm
Making strong eye contact with the audience
Concentrate on speaking on a clear,
deliberate pace
Use signposts (first, second,
then,next,finally)

GXEX1406 Thinking and Communication Skills Week 2 Oral Communication

Effective oral presentation 9 steps

Determine general purpose : inform/ persuade/ entertain/amuse
Content
Organization
Delivery of messages
Analyze the audience
Determine specific purpose
Research the presentation
Organize and outline the presentation
Prepare visual aids **
Rehearse **
Deliver **
Self assess **
______________________________________________________

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Consider the following:

Gestures & movement

Vocal variety

Moderate amount of movement

Tone, rate, pitch, volume, pronounciation,
articulation, appropriate use of pauses

Eye contact & facial expression

Make speaker more believable, trustworthy

To gauge audience feedback
Convey speakers feelings, attitudes, emotions

GXEX1406 Thinking and Communication Skills Week 2 Oral Communication

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Developing Communication Skill: Making

Introductions
1.
2.
3.
4.
5.

Give your name and title of the person being introduced.

When you introduce yourself, be sure to use proper handshake.
Listen very carefully
Make eye to eye contact
Smile and speak

GXEX1406 Thinking and Communication Skills Week 2 Oral Communication

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Making apologies:
1. Name it (cite what you have done wrong) and
claim it (own up to your responsibility.
2. If necessary, offer an explanation.

3. Offer to make it right.

4. Make it brief.

5. Be sincere
GXEX1406 Thinking and Communication Skills Week 2 Oral Communication

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Making Request
1. Determine whom to ask.
2. Determine the best situation (time and place)
3. Determine a deadline.
Asking Questions:
1. Be diplomatic
2. Be courteous
3. Be specific
4. Ask relevant questions
5. Be sincere
Answering Questions
1.Be diplomatic and courteous
2. Be specific
3. Be relevant

GXEX1406 Thinking and Communication Skills Week 2 Oral Communication

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In answering to an interview
1.
2.
3.
4.
5.
6.
7.
8.

Greet the interviewer with a smile and firm shake.

Introduce yourself.
Tell your purpose.
Allow the interviewer to open the conversation.
Maintain a good posture
Avoid verbal mannerism like uhs, ahms, and okay.
Observe eye contact.
Do not mumble or speak too softly.

In conducting an interview:
1. Know your subject thoroughly and jot down exactly what
questions you want to clarify
2. Know your interviewee
3. Make an appointment and be there ahead of time. Be prepared
to listen and take notes.
4. Introduce yourself
5. Dont react unfavorably to whatever he is saying.
6. Dont overstay.
7. Thank the interviewee.
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Thank you

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