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Optimization
Applied to Perceptive Process Mining
The Problem
The former Reflect solution needed to be
updated to tackle three main known issues:
Corporate rebranding.
Technology step point.
User experience research.
Check
Theory
Heuristics
Guidelines
Best Practices
User Research
Accessibility
User Interface
Corporate rebranding
Problem:
The application didnt feel like
part of the Perceptive family
Solution:
Applying the new logo consistent with the
Perceptive product family.
New log-in screen and new starting page.
Moving the UI from blue to white and
light grey.
User Interface
App first use
Problem:
Scary help and
support starting
page.
Solution:
Depending on the walked path of the user, the
right starting page will show.
Beginners will see easy steps.
Users that have already used the tool will see
the last document used.
User Interface
Color scheme
Problem:
Too much protagonism of
the user interface over the
models and charts.
Solution:
A lighter interface helps to get a clearer
hierarchy setting the models and charts
in the foreground.
Process Model
Rendering and activities styling
Problems:
Flash as a rendering tool is no longer
supported in some devices. Difficult to read.
Start and End activities not clearly visible.
Solution:
HTML5 Canvas
Contrast
Font size
Start/End symbols
Process Model
Flow connections and performance
Problem:
Happy path clearly visible but hard to read.
Metrics bars not distinguishable one from the other.
Solution:
An specific color for
each type of metric
contained within the
activity for easy
reading
Process Model
Comparing models
Problem:
Not enough contrast of
comparison model activities
and flows (grey) from the
activities in both models.
Solution:
A light dashed grey border with
no fill provides better contrast.
keeping orange as
the color for base
model only activities.
Process Model
Comparison guidelines
Improving Charts
Charts
Improve charts color
scheme
Problem:
Some tones are blended
together and other stand too
much from the rest.
Solution:
Harmonic Tri-tone
repeatable combination.
Charts
Checking contrast for color blindness
Deuteranope
Protanope
Tritanope
Charts
Examples with the new color scheme
Charts
Examples with the new color scheme
Charts
Examples with the new color scheme
Charts
Examples with the new color scheme
Improving Animations
Animation
Process Model
Problem:
Animate without using
Flash and apply the
correct consistent styling.
Solution:
Animation in HTML5 Canvas.
Bigger circles for blobs of
several cases
Animation
Charts
Analyzing color scheme
Problem:
Some colors are barely visible and
some dark ones are too similar.
Solution:
New color scheme for 20 +1 ranges
with enough contrast and visibility
Animation
Charts
Taking color blindness in consideration
Regular vision
Deuteranope
Protanope
Tritanope
Animation
Charts
Color permute combination for smaller ranges
Amount of data ranges
Solution:
Ensuring good contrast
and visibility even in small
number of data ranges
Animation
Charts
Combining types of information in the same ranges
Problem:
Redundancy of information.
Difficult to compare types.
Not clear ranges of data.
Solution:
Combining types of data with
the same range axis makes it
clearer and easy to
understand to the user