Nama : Adela Ramadhani

NIM : 30101306851

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General practicioner : the person that do the

practition in the medical institution
Micro skills : communication skills from doctor
to patient to help us make interaction skills
process basic skills in
communication
Listening skills : the ability of person for
listening a patient problem
Emphaty : the ability to understand and feel the
feeling and thoughts of others
Message : the information from one person to
other person
Communication skills : the ability to convey
information to another effectivelly and eficiently.
Attending behavior : respect from a person to
the other person and environment

8. Body language :
body reaction with movement part of body
give some message with part of body
9. Anamnesis :
the process to gather the information from
patient
The case history of a patient
To do by the doctor
Data collection is done by doctor
The early stage of medicine examination using
conducted from doctor to the patient to get
best therapy
10. Nausea : sensation or reaction of
discomfort in upper abdomen following with
urgger to vommit

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What the purpose of anamnesis ?

How to do good anamnesis ?
How the step of micro skills of communication ?
How we can develop our effective communiative
skills ?
what is the benefit become a communicative
doctor ?
How to be a good listener ?
What are the disadvantages of communicative
skills ?
The advantages and disadvantages of emphaty ?
What is the kind of anamnesis ?

8.
What is the different of micro skills and
communication skills for get a good anamnesis ?
9.
Why the anamnesis is needed ?
10. What is the relation of doctor and
communicatin skills ?
11. How to become communicative doctor ?
12. What the include micro skills of
communication ?
13. What is the problem to be a communicative
doctor ?
14. How to develope micro skills of
communication ?
15. When communication skills is needed

A doctor based in the community who treats patients

with minor or chronic illnesses and refers those with
serious conditions to a hospital.
Seorang dokter yang berbasis di masyarakat yang
merawat pasien dengan penyakit ringan atau kronis
dan mengacu orang dengan kondisi serius ke rumah
sakit.

http://oxforddictionaries.com/defini
tion/english/general-practitioner

A general practitioner is an appropriately

qualified medical graduate who has particular
knowledge and skills to provide personal,
family, and community-oriented,
comprehensive primary care.
(Sebuah dokter umum adalah lulusan medis yang
memenuhi syarat yang memiliki pengetahuan
dan keterampilan tertentu untuk menyediakan
pribadi, keluarga dan berorientasi masyarakat,
perawatan primer yang komprehensif)

http://www.rnzcgp.org.nz/whatis-general-practice/

Microskills refer to specific competencies for

communicating effectively with others.
(Microskills mengacu pada kompetensi khusus
untuk berkomunikasi secara efektif dengan
orang lain)

http://www.oxfordbibliographies.c
om/view/document/obo9780195389678/obo9780195389678-0017.xml

Counselling Microskills are specific skills a

counsellor can use to enhance their
communication with clients.
(Microskills Konseling adalah keterampilan khusus
konselor dapat digunakan untuk meningkatkan
komunikasi mereka dengan klien)

http://www.aipc.net.au/articles/fiv
e-counselling-microskills/

Listening skills is the ability to

accurately receive messages in the
communication process.

http://www.skillsyouneed.com/ips/listen
ing-skills.html#ixzz2huFKoZRy

Listening, however, is more than just being able to hear

and understand what someone else says. Listening skills
involve etiquette, asking for clarification, showing empathy
and providing an appropriate response.

http://www.ehow.com/about_5127470
_definition-listening-skills.html

Keterampilan mendengarkan adalah kemampuan

untuk secara akurat menerima pesan dalam
proses komunikasi.
Mendengarkan, bagaimanapun, adalah lebih dari
sekedar mampu mendengar dan memahami apa
yang orang lain katakan. Keterampilan
mendengarkan melibatkan etiket, meminta
klarifikasi, menunjukkan empati dan memberikan
respon yang tepat

The most basic and powerful way to connect

to another person is to listen. Just

listen. Perhaps the most important thing we
ever give each other is our attention.
Rachel Naomi Remen

Find more
at: http://www.skillsyouneed.com/ips/listeni
ng-skills.html#ixzz2huFrOHIe

The feeling that you understand and share

another person's experiences and emotions ; the
ability to understand and share the feelings of
another.
(perasaan bahwa Anda memahami dan berbagi
pengalaman dan emosi orang lain, kemampuan
untuk mengerti dan berbagi perasaan lain)

http://oxforddictionaries.com/
definition/english/empathy

Is something that conveyed the message

sender to the recipient. Messages can be
delivered face-to-face communication or the
media. Contents can be science, entertainment,
information, advice or propaganda.

(Adalah sesuatu yang disampaikan pengirim

pesan ke penerima. Pesan dapat

disampaikan komunikasi tatap muka atau
media. Isi dapat ilmu pengetahuan, hiburan,
informasi, nasihat atau propaganda.)

(Cangara, 2006 : 23).

The ability to convey information to another

effectively and efficiently.

(Kemampuan untuk menyampaikan informasi

kepada yang lain secara efektif dan efisien.

http://www.businessdicti
onary.com/definition/communicat
ion-skills.html#ixzz2huOGMjOh
Readmore:

Communication is the process by which

information is exchanged between individuals

Komunikasi adalah proses dimana informasi

dipertukarkan antara individu
Read more:

http://www.healthofchildren.com
/C/CommunicationSkills.html#ixzz2huOVSDqG

Attending behaviour is a counselling microskill

used to encourage clients to talk and show that
the counsellor is interested in whats being said.

(adalah microskill konseling yang digunakan untuk

mendorong klien untuk berbicara dan
menunjukkan bahwa konselor tertarik pada apa
yang dikatakan)

http://www.counsellingconnection.c
om/index.php/2009/11/05/attendin
g-behaviour/

Body language is the way in which you show

your feelings or thoughts to other people
by means of the position or movements of
your body

(bahasa tubuh adalah cara di mana Anda

menunjukkan perasaan Anda atau pikiran kepada
orang lain dengan cara posisi atau gerakan tubuh
Anda)

http://www.collinsdictionary.com/dic
tionary/english/body-language

Silent (non-verbal) messages communicated

through the sender's body movements,
facial expressions, voice tone and loudness,
etc.

(Diam pesan (non-verbal) dikomunikasikan

melalui gerakan pengirim tubuh, ekspresi
wajah, nada suara dan kenyaringan, dll)

http://www.businessdictionary.co
m/definition/body-language.html

Anamnesis anamneses derived from the Greek, meaning

recall.
Anamnesis is a data retrieval is done by a doctor or
nurse by performing a series of interviews with the
patient or the patient's family or in certain
circumstances the patient helper

(Anamnesis berasal dari bahasa Yunani anamneses, yang

artinya mengingat kembali. Anamnesis merupakan
pengambilan data yang dilakukan oleh seorang dokter
maupun perawat dengan cara melakukan serangkaian
wawancara dengan pasien atau keluarga pasien atau
dalam keadaan tertentu dengan penolong pasien)

http://www.edukasiana.net/2012/10/penger
tian-anamnesis-dan-tujuan.html

A feeling of sickness with an inclination to

vomit

(perasaan sakit dengan kecenderungan untuk

muntah)

http://oxforddictionaries.com/defi
nition/english/nausea

Sickness at the stomach, especially when

accompanied by aloathing for food and
an involuntary impulse to vomit.

sakit di perut, terutama bila disertai

dengan kebencian untuk makanan dan
dorongan paksa untuk muntah.

http://dictionary.reference.com/
browse/nausea

To obtain comprehensive information of patients

concerned.
Information in question is organobiologis
medical data, psychosocial as well as the
patient's environment
(untuk mendapatkan informasi menyeluruh dari
pasien yang bersangkutan. Informasi yang
dimaksud adalah data medis organobiologis,
psikososial

kurfak2005.fk.ui.ac.id/Catatan_Me
dik_Berorientasi_Masalah_2009
serta lingkungan pasien)

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How to do good anamnesis ?

Understanding the Basics of

Communication Skills
Know what communication really is
Have courage to say what you think
Practice.
2. Engage Your Audience
Make eye contact
Use gesturers
Dont send mixed messages
Be aware of what your body is saying
Manifest constructive attitudes and beliefs
Develop effective listening skills

1.

1. Memahami dasar-dasar Ketrampilan

Komunikasi
Tahu apa komunikasi benar-benar
Memiliki keberanian untuk mengatakan apa yang
Anda pikirkan
Praktek.
2. Libatkan Audiens Anda
Lakukan kontak mata
Gunakan gesturers
Jangan mengirim pesan campuran
Sadari apa yang tubuh Anda mengatakan
Sikap konstruktif Manifest dan keyakinan
Mengembangkan keterampilan mendengarkan
yang efektif

3. Use Your Words

Enunciate your words
Pronounce your words correctly
Use the right words
Slow your speech down
4. Use Your Voice
Develop your voice A high or whiny voice is not
perceived to be one of authority.
Animate your voice
Use appropriate volume.

http://www.wikihow.com/DevelopGood-Communication-Skills

3. Gunakan Kata-kata Anda

Mengucapkan kata-kata Anda
Ucapkan kata-kata Anda dengan benar
Gunakan kata-kata yang tepat
Memperlambat bicara Anda ke bawah
4. Gunakan Suara Anda
Mengembangkan suara Anda - Sebuah suara
tinggi atau cengeng tidak dianggap sebagai
salah satu otoritas.
Animasikan suara Anda
Gunakan volume yang sesuai.

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Make eye contact

Be present
Give NO Sign You are Ready to Respond
Wait Two Seconds to Respond
Let Them Go First
Care About Whats Being Said
Listen For The Message Within The Message
Dont Change The Subject
Respond By Asking Questions
Dont Start a Side Conversation

adulted.about.com/od/intro/qt/
activelistening.htm

What are the disadvantages of communicative

skills ?
The disadvantages of communication lie in
peoples inability to thoroughly express their
true thoughts.

http://www.ask.com/question/ad

vantages-and-disadvantages-ofcommunication

Disadvantages: People will rob you, play you,

use you, mislead you.
Advantages: Connection with other people
which will benefit both of you. Satisfaction
that others feel like you or you feel like them.

http://answers.yahoo.com/questio
n/index?qid=20120212025126A
A2HKRH

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2.

Auto-anamnesis (the patient's own)

Hetero Anamnesis / Allo-anamnesis (eople are
supposed to understand about the condicition
of the patient)

els.fkik.umy.ac.id/pluginfile.php?...
/handout%20suplemen%20anamn
esis%20blok%203...

8. What is the different of micro skills and

communication skills for get a good
anamnesis ?

9. Why the anamnesis is needed ?

A doctor's communication and interpersonal skills encompass

the ability to gather information in order to facilitate accurate
diagnosis, counsel appropriately, give therapeutic instructions,
and establish caring relationships with patients.
Effective doctor-patient communication is a central clinical
function in building a therapeutic doctor-patient relationship,
which is the heart and art of medicine. This is important in the
delivery of high-quality health care. Much patient dissatisfaction
and many complaints are due to breakdown in the doctorpatient relationship. However, many doctors tend to
overestimate their ability in communication. Over the years,
much has been published in the literature on this important
topic. We review the literature on doctor-patient communication.

http://www.ncbi.nlm.nih.gov/pmc

/articles/PMC3096184/

(1) listening effectively;

(2) eliciting information using effective
questioning skills;
(3) providing information using effective
explanatory skills;
(4) counseling and educating patients; and
(5) making informed decisions based on
patient information and preference

http://www.jaoa.org/content/1

05/1/13.full

12. What the include micro skills of

communication ?

13. What is the problem to be a

communicative doctor ?

14. How to develope micro skills of

communication ?

when patients come to complain of

symptoms they experienced and to make a
diagnosis, including clinical investigations
and reasoning about the signs and
symptoms.

http://xa.yimg.com/kq/groups/2
3470534/1674492418/name/DA
SARDASAR+KOMUNIKASI+EFEKTIF
.ppt.

when making the diagnosis, including clinical

investigations and reasoning about the signs
and symptoms.
http://xa.yimg.com/kq/groups/23470534/1
674492418/name/DASARDASAR+KOMUNIKA
SI+EFEKTIF.ppt