Beruflich Dokumente
Kultur Dokumente
Simulation
Modal Verbs
Definition
Modal Verbs are auxiliary
verbs used to express
courtesy, necessity,
probability, preference,
expectation, advisability, and
ability.
Would
Could
Shall
May
Should
Might
Must
Will
Ought
to
Common Expressions
Can
Can you speak English?
Yes, I can assist her/him now.
Could
Could you sign your name?
I could book this flight if you
wish to.
Common Expressions
May
May I help you?
May I make a phone call?
Will
I will send some right away.
I will make the travel
arrangements.
Common Expressions
Would
Would you like coffee or tea?
I would like to inform you
Shall
Shall I help you? (British)
Shall we begin?
I help you?
Can I give you a hand?
Would you like some help?
May I offer my assistance?
Expression of Courtesy
Could
Expression of Necessity
You
Checking in
R: Welcome to Do Re Mi! How may I
help you?
G: We have a reservation for a double
room for one week.
R: May I have your name, please?
G: My name is Josephson. That's J-O-SE-P-H-S-O-N.
R: Could you sign your name here, Mr.
Josephson? This is your keycard. You
will be in Room 1112.
Making Request
R: Front desk. May I help you?
G: Yes. This is Room 211 May I have some
extra towels please?
R: Sure. I will send some up right away.
G: Great! Oh, I'd like a wake-up call tomorrow
morning, please.
R: Certainly. What time would you like us to
call you?
G: Umm... 7 a.m. would be fine.
R: Sure.
G: Thanks a lot.
R: You're welcome. We are happy to serve you.