Project Communications

Plan
Thinking about who needs to
know what
 What information do
stakeholders need?
• Are we on schedule?
• Are we within budget?
• What are the issues?
• Do we have user/community/mgmt
support?
Communications Objectives
 How is this different from or
similar to operations?
• Activity versus Schedule?
• Spending against Budget?
• Issues?

Communications Objectives
 FORMATS: WHEN TO USE?
• Informal one-on-one
• Formal group meetings
• Phone call
• Conference call
• Email
• Project wiki
• Facebook page
Communications Planning
 FORMATS: WHEN TO USE?
• High-level milestone and budget
report
• Detailed schedule report
• Detailed financial report
• Flip charts and/or white board
• Powerpoint presentation
• Written memo
Communications Planning
OW
Report or Meeting? Formal or
not?

eam member reporting status against

scheduled activity

Stakeholders Communications
Planning
Report or Meeting? Formal or
not?

M reminding team member what is

coming due

Stakeholders Communications
Planning
Report or Meeting? Formal or
not?

M informing sponsor about progress

against plan

Stakeholders Communications
Planning
Report or Meeting? Formal or
not?

M reporting to senior management

about the overall status of the project

Stakeholders Communications
Planning
 Report or Meeting? Formal or
not?

A team member has missed a deadline

on the critical path

Stakeholders Communications
Planning
Report or Meeting? Formal or
not?

A functional manager has pulled a

resource off your team to work on
another project

Stakeholders Communications
Planning
Report or Meeting? Formal or
not?

A major milestone has been missed

Stakeholders Communications
Planning
Report or Meeting? Formal or
not?

Un unexpected hurdle has come up

that affects the critical path of the
project

Stakeholders Communications
Planning
Report or Meeting? Formal or
not?

eeping team members informed and

the project top of mind

Stakeholders Communications
Planning
Report or Meeting? Formal or
not?

ou are bringing in a new system that

employees will have to use, and it is
not popular. How will you involve
them in the project? When?

Stakeholders Communications
Planning
HERE
Office or Field? Formal or
not?

Stakeholders Communications
Planning
Office or Field? Formal or
not?

Stakeholders Communications
Planning
Office or Field? Formal or
not?

Stakeholders Communications
Planning
Office or Field? Formal or
not?

Stakeholders Communications
Planning
Office or Field? Formal or
not?

Stakeholders Communications
Planning
Office or Field? Formal or
not?

Stakeholders Communications
Planning
Office or Field? Formal or
not?

Stakeholders Communications
Planning