EFFECTIVE AIRPORT MANAGEMENT

-Requirements ,Difficulties & Preparedness-

PSRK Sudhakar
APD Pune

SLIDE NO.

EFFECTIVE AIRPORT MANAGEMENT

Requirements ,Difficulties
&Preparedness
- CONTENTS-

1
2 &

Welcome- Pune Airport Photo

3.

Contents of Presentation

4.

Airport Management by APD & Team overall View

5.

Aerodrome Licensing- Civil Aviation

Requirements

6 &7.

MOU Parameters

8.

ASQ Parameters

9.

Pune Airport Brochure

10.

Pune Air Traffic during the last 8 years

11

Pune Airport -City Connectivity

12

Pune Airport Master Plan

13

Financial Figures

14

Financial Performance

EFFECTIVE AIRPORT MANAGEMENT

Requirements ,Difficulties &Preparedness
- CONTENTS-

SLIDE NO.
15

ASQ

16

Type of Security Plans

17

Type of meetings conducted

18

Type of Drills held

19

Constraints faced at Pune Airport

20

Constraints faced at Pune Airport

21

Main Focus Areas Needing daily Inspection & Monitoring

22

Air side operations area

23

Terminal Building-Civil components

24

Electrical Components

25

CNS Eqpts

26

City side Infrastructure

27

Inspection Schedule Apron

28

Inspection of Terminal Building Departure Flow

29

Inspection of Terminal Building Arrival Flow

30

THANK YOU

- Pune Team Photo

AAI RHQ/CHQ
Operational &Financial
Performance as
per Manuals ,SOP & DOP

VIPs &
DIGNITARIES

PRESS,MEDIA &
CITIZENS

PASSENGERS
(4000 departing daily and 2 hrs spent by
each passenger at the Airport unless
delay

SCHE.AIRLINES (7 Station

Managers)
NON-SCHE.OPERATORS (9)
Flight as per schedule
Safe ,Secure and on time
Safety ,Security
processing of aircrafts and
APD & Team
Comfort &Quality Facilities
passengers thru available
Courtious Service
infrastructure, equipments &Man
Value for full Money Paid in advance
Power..
Not serious in timely meeting
contract terms &INSPECTIONS
payments.
CONCESSIONAIRES
ENFORCEMENT
( Period 3 to 10 years )
Partial Defaulter
Status
VIGILANCE
AUDITS
AGENCIES
Business with out competetion
GROUND
HANDLING
AAI ,DGCA,BCAS ,CISF , IAF, AGENCIES
POLICE
Maximizing Revenue to pay rent
,LABOUR &PF
through contract period.
,Water,Power,Pollution,Public Health
Only Hired Representative at site Not
&others
serious in timely meeting contract
terms & payments.
4
Partial Defaulter Status

6. PHYSICAL CHARACTERSTICS
Designation,Length,Width,EndRunway 6.1 To 6.17
Elevation,Surface,ACN/PCN, Taxiway 7.1 To 7.4
Apron 8.1 To 8.6
Frictional Value,Slopes,Shoulders,
Turn Pad, Basic Strip, RESA, Clearances
Stopway,TORA,TODA,ASDA Runway 9.1 (A) To (K)
Taxiway 9.2 (A) To (E)
Apron 9.3 (A) To (C)

9. VISUAL AIDS FOR NAVIGATIONAL

MARKINGS

11. VASI INDICATOR SYSTEM

RUNWAY 11.1 to 11.30
12. SIGNAGES
12.1 ( a) to (f) Mandatory
Instructions Signs
12.2 (a) to (d) Information Signs
12.3 Aerodrome Identification
Sign
12.4 Aerodrome Stand
Identification Sign

9.4 OTHER MARKINGS

10.4 Landing T
(a) Road holding position
10.5 Wind Direction
(b) VOR Aerodrome Check Point Locator
(c ) Altimeter Check Point
10.6 Approach Lighting
9.5 Landing T Location
( a ) Runways
9.6 Wind Direction Indicator ( b) Lead Lights
9.7 Signal Square
10.7 Emergency Lightin
9.8 Aerodrome Beacon
/Secondary Power Suppl
9.9 Aerodrome Identification to meet the type of
Beacon
operation

13.1 OBSTACLE
LIMITATION SURFACE
13.1 (a) to (d) Objects in
Operational Are
a & their Frangible Type
13.2 -Obstacles
14 .1 to 14.5 -RESCUE
AND FIRE FIGHTING

15. GENERAL
16. DOCUMENTS
INFORMATION
16.1 Aerodrome Manual
15.1 Boundary
Wall as per BCAS. 16.3 Aerodrome Emergency
15.2 No of Access Plan
16.4 Bird Hazard Reduction
Gates
Plan
15.3 Drainage
16.5 Apron Management
15.4 Terminal
Building Capacity Service
5
16.6 Aerodrome Vehicle

S.N
o

MOU
PARAMETERS

Unit

Wtg
%
age

Target
201213

Targets
on 5 Point
Scale 1

1.
a)

STATIC
FINANCIAL
PARAMETERS
Financial Indicators-Profit
i)Gross margin/Gross Sales
ii)Operating
Turnover/Employee

%age
Rs in lakhs

10
12

45.01
34.64

47.26
36.37

b)

Financial Indicators Size

Related
i)Gross Margin
ii)Gross Sales

Rs in
crores

8
4

2833.49
6295.17

2975.16
6609.93

c)

Financial
Returns

Productivity Related
i)PBDIT/Total Employment
ii)Added value/sales

Rs.in lakhs
% age

7
9

16.06
35.74

16.86
37.53

% age

10
5
5

2.

DYNAMIC PARAMETERS

d)
e)
f)
g)

Customer Satisfaction
HRM
Project Implementation
Submission of Data for PE
Survey

h)
g)
i)

Corporate Governence
Compliance of New
Guidelines
Land encroachment Filing
of land eviction

Date

100%
% of cases
filed

90%
6

S.N
o
1.
g)

PARAMETERS

SECTOR SPECIFIC
PARAMETERS
Birds Strikes Rate

Unit

Wtg
%
age

Target
2012-13

Targets on 5
Point Scale 1

0.5

0,5

0.48

Per 10
K A/C
M

h)

Aircraft Seperation
Infringement

Per
100k
A/C M

0.5

1.00

0.95

i)

Availability of Navigation
& Surveillance Aids

% age

0.5

99.80

99.85

j)

Runway Incursion
/Excursion

Per 10
k A/C M

0.5

1.0

0.95

4.

ENTERPRISE SPECIFIC PARAMETERS

k)

Non Aeronautical
Revenue Cargo

Rs in
crores

272.73

286.36

l)

Non Aeronautical
Revenue Commercial

Rs in
crores

1687.47

1771.84

m)

Research and
Development

n)

Sustainable Development

o)

Corporate Social

Details as per Annexure

1.Ground Transportation to/from Airport

2.Parking facilities
3.Parking facilities value for money
4.Availability of baggage trolleys
5.Waiting Time in check in queue /line
6.Efficiency of check in staf
7.Courtesy and help fullness of check in staf
8.Waiting time for passport /personal ID
inspection

17.Ease of making connections with other flights

18. Courtesy and help fullness of airport staf
19. Restaurant / eating facilities
20. Restaurant facilities value for money
21.Availability of Bank/ATM facilities/money
changers
22.Shopping facilities
23. Shopping facilities value for money
24.Internet access/value for money
25.Business /Executive Lounges

9.Courtesy and help fullness of inspection

staf
10.Courtesy and help fullness of security staf
11.Thoroughness of security inspection
12.Waiting Time for security inspection
13.Feeling of being safe and secure
14.Ease of finding your way through airport
15.Flight information screens
16.Walking distance inside the terminal

26.Availability of wash Rooms /toilets

27.Cleanliness of wash Rooms /toilets
28.Comfort of waiting /gate areas
29.Cleanliness of terminal
30.Ambiance of airport
31.Arrivals passport & Visa inspection
32.Speed of baggage delivery service
33. Customs inspection
8

Pune Airport Aircraft Traffic During Last 8 Years

Pune Airport Passenger Traffic During Last 8 Years

10

ht

1 flight

lig
1f

13
fligh
ts

JAIPUR

2 fligh
ts

t
1 fligh

gh
t

s
ht
flig

f li

ts
h
ig

5 flights

fl

Airlines(7) : AI,AI Xp,

Lufthansa, Indigo,Jet,Spice,Go
Av.daily Sch flt. ops:
86 (43+43)
Av daily Pax
;
9000
No of Pax during 2011-12 : 3.32 millions
No of acft ops during 11-12: 30,968
Pax incresae frm 10-11 to 11-12: 17.98 %

6 flig
hts

11

PROPOSED MASTER PLAN FOR PUNE AIRPORT

12

FINANCIAL PERFORMANCE : FOR SIX

YEARS

FINANCIAL PERFORMANCE : OVERALLPUNE AIRPORT

( Rs In

Lakhs)

2010-11

2011March
12

2012-13

10

4414.22

5598.06

6583.74

7784.46

8380.24

3361.97

2057.82

3053.66

3325.00

3896.01

5030.47

305.77

2356.40

2544.40

3258.74

3888.45

3349.77*

PARTICU
LARS

200506

200607

2007-08

REVENU
E

2039.38

EXPENDI
TURE
OP.
PROF
IT

2008-09

200910

3201.49

3667.74

511.74

1216.82

1527.64

1984.67

* Provisional Subject to final

reconciliation with RHQ records.

14

TERMINAL MANAGEMENT
1.TRIPLE ISO CERIFICATION .QUALITY MANAGEMENT SYSTEM-QMS-(ISO 9001- 2008)
CERTIFICATE FOR UPGRADED FROM ISO 9001-2000 RECEIVED ON 07-03-11
- ENVIRONMENTAL MANAGEMENT SYSTEM- EMS(ISO 14001-2004).
-OPERATIONAL HEALTH AND SAFETY ASSESSMENT SERIES-OHSAS(ISO 18001-2007)2.AS PER ASQ SURVEY FOR OCTOBER-DECEMBER-2011 PUNE AIRPORT WITH A SCORE OF
4.17 (Terminal Management Conservancy &Upkeep by our redeployed AAI staf with
out any outsourcing)) HAS BEEN DECLARED AS THE BEST AMONG AAI AIRPORTS 15

TYPES OF PLANS
NAME OF THE PLAN

PREPARED BY

Contingency plan to deal with IAF

Hijacking
and
unlawful
interference
with
civil
aviation
Bomb Threat Contingency AAI
Plant
Disabled
plan

aircraft

removal AAI and submitted to IAF

Airport Emergency Plan

AAI and submitted to IAF

Crisis Management Plan

CISF

Airport Security Programme

AAI

STATUS

IAF has forwarded updated

plan to BCAS for approval.
Approved by BCAS vide letter
No. CAS- 607/Trg/GP E
dated 11.3.2010.
Presentation given by IAF to
AAI and Airlines operating at
Pune Airport and same is
forwarded by them to IAF
Hqrs., for consideration.
Presentation given by IAF to
AAI and Airlines operating at
Pune Airport and same is
forwarded by them to IAF
Hqrs., for consideration.
Approved by Collector, Pune.
Approved by BCAS vide letter
No.
CAS-6/(6)/2008Div.IIIB(ASP PUNE) dated
11.9.2009.
16

TYPES OF MEETINGS
HELD
NAME OF THE CHAIRPERSON
MEETING

SCHEDULED
FREQUENCY

Aerodrome
Committee
Meeting
Airport Advisory
Committee
Meeting

Once
in
months

Flying
Environmental
safety Committee
Meeting
Airport Security
Committee
Meeting
Airport
Coordination
Committee
Meeting

AOC, IAF
Member
Parliament
Airport
constituency
AOC, IAF

LAST MEETING
HELD ON

NEXT MEETING
PROPOSED

06 03.01.2013

--

of Once
in
of months

06 09.03.2012

--

Once
in
months

03 28.01.2013

--

Airport Director, Once in a month

AAI

16.1.2013

20.2.2013

Airport Director, Once in a month

AAI

23.1.2013

27.2.2013

17

NAME
OF
EXERCISE

TYPES OF DRILLS
CARRIED OUT

THE RESPONSIBILITY
FREQUENCY
OF CONDUCTING
EXERCISE

LAST
EXERCISE NEXT EXERCISE
HELD ON
PROPOSED ON

Anti Hijacking Mock IAF

up exercise

Once a year

17.9.2012

--

Airport Emergency AAI/ BDDS

exercise
:evacuation
of
terminal
in
emergencies
such
as
Fire,
bomb
threat.
Full
scale IAF
emergency exercise
involving an aircraft

Once a year

26.5.2012

Once a year

--

--

Bomb
threat
to IAF
aircraft
(in
the
event
an
actual
bomb
threat
situation has not
occurred during a
period of one year)

Once a year

--

--

18

CONSTRAINTS FACED AT PUNE AIRPORT

Pune Airport is the 10 th busiest with 3.4 million annual pax traffic & daily handling 86 aircrafts & 8000
passenger movements round the clock and it has recorded an annual growth of 17 % .it is an IAF
controlled Civil Enclave & operating in 26 acres of land only.
1. UN AVAILABILITY OF LAND FOR FURTHER EXPANDING INFRASTRUCTURE
on apron side for additional Parking for Aircrafts ,GHA ,Office & Cargo & additional facilities for Passengers in
Terminal Building & City side
Housing for Employees of AAI (307)& CISF(316) &offices
2.Restrictions by IAF on civil operations during prime morning and evening hours & on Saturdays from 10 30 hrs
to 17 00 hrs and some times continuing IAF fighter training during civil operations also. Dependence on IAF for
various clearances.

3. FACTORS AFFECTING OPERATION OF COMMERCIAL /CONCESSIONAIRES CONTRACTS FOR PASSENGER

FACILITATION.

i) Security
Pune Airport is a major IAF base and categorized as hyper sensitive & mostly on high alert , for meeting
security observations of BCAS,CISF, Police some times frequent /sudden shifting or complete removing AAI
Concessionaires is required
For Starting New Concessionaires /Shops in SHA BCAS Clearance is inordinately delayed/ not given due to
some reasons.
It results in premature cancellation of time bound contract agreements , revenue loss & unnecessary
compensation demands from contractors, arbitration , poor response to future NITs discontent from passengers
19
and users of airport and fall in ratings of airport.

 Initial Delay in handling over location , shifting of location due to modification and expansion of
building , change of passenger flow for decongesting & other reasons.
Concessionaires want monopoly business , rivalry with other similar operators and seek for
maximizing profits , discounts and less serious in fully meeting the time bound performance and
financial terms of Contract Agreements.
Brewing protests & disputes from contractors, indecision and penal actions by AAI affect
smooth conduct of existing contracts , result in poor /no response in future NITs and fall in
passenger and airport rating.
Loss of revenue & opportunities due non clearing of short term promotional proposals.

4. Maintaining and Improving with in the Available Infrastructure &Facilities thru our own 116 House
keeping staff, Cordial HR ,Proper Prioritization , Participation ,Preventive and Swift Corrective
Action by all the concerned
5. Passenger facilitation and Responding promptly and courteously to their grievances by being
available at the passenger at toilets, SHA & May I Help You Counters. Positioning.
6. Tackling Crisis situations ,Cordial and Tactful Interaction with Press ,Media and Citizens protect
functioning of AAI in specific and over all image of all others associated with airport operations.

20

21

Airside Operational Area

Civil

Electrical

ATM &CNS

Boundary Wall

Power Supply

DVOR,Localiser ,Glide
Path Antenas & NAV AID
Equipments

Basic Strip

UG cables

RESA

Approach Lights

Drainage

PAPI

Under Ground Culverts /crossings

Runway ,Taxiway &Apron

Edge &Insert Lights

Perimeter Road

Apron High Mast Lights

Aircraft Pavements
Runway, Taxiway, Apron & Isolation Bay

Perimeter Lighting

NAV Aid Buildings (DVOR,Glide Path , Localiser

)
ATC Tower & Technical Block, Apron Control
Tower

22

Terminal Building- Civil Components

1. Availability of all details and drawings of Architectural ,Structural , water supply ,Drainage
features & maintenance procedures and precautions for specialized items of work & on site
identified water and drainage distribution pipes
2, General Structural Condition of RCC/Steel support columns ,Beams & Slab ,Truss members , joints
, seating plates and bolts etc
3. Roofing sheet & False Ceiling Grid , ,Tiles, ACP cladding grid and sheeting
4. . Structural Glazing doors, partition frame work and glazing
5. Guard /Safety railing of Staircases & higher floors
6. Flooring condition for non slipperiness
7. . Drainage & Waste Disposal
8. .Status of dispersal of Rain water & Water Proofing of slab ,profile roofing ceiling
sides, doors and glazing

faade on all

9. Water Supply Suffiency , quality adequacy & Reliability

10. Toilets -Location ,Lay out ,Size , Number of Urinals , models ,drainage ,floor slope ,traps , WCs ,
waste disposal , Wash basins , Flushing cisterns ,sensors, soap dispensers, Hand driers , Partitions,
Doors , Exhaust , Odour improving and fresheners
11. Finishing of walls, columns, glazing

23

Electrical Components
1. Physical on site markers and drawings for Identifying layout and routing of power & data cables
connecting all Electrical ,CNS instalations in Operational area & ATC, Technical Block , Equipment
Room & Terminal Building
2. Power Supply suffiicency , adequacy , Reliability & back up
3. Electrical Protections like Earthing, Lightening & surge Protection
4. Status & Condition of incoming from Substation in to Terminal Building
and out going
distribution cables , conduits in slab, false ceiling and floor trenches
5. Switch Room s, Pannels , Distribution boards MCBS & AHU s
6. Water Supply pipes for Chilled water & Fire Protection, AC Ducts
7. Control of Water & Booster Pumps for A/C ,Fire fighting
8. AC functioning , comfort levels ,zoning control , air curtains, Fresh air and return air diffusers
9. Signages
10. Lighting fixtures
11.Status of Fire

hydrants , smoke detectors ,alarms ,water sprinklers

12. Functioning and Safety mechanism of Escalators , Lifts

13. Functioning and Safety mechanism of Passenger Boarding Bridges

24

(CNS) Equipments
1.Physical on site markers and drawings for Identifying layout and routing
of power & data cables connecting all CNS instalations in Operational area &
ATC, Technical Block , Equipment Room & Terminal Building
2. CNS Equipment Room AOCC Room Location ,Lay out and equipments

3. EPBAX and Telephones ,Mobiles & RTs

4. Computer Net Works
5. X- Ray Machines &Monitors
6. DFMD &HHMDS
7. PA System
8. Flight Information Display System (FIDS)
9. Surveillance Cameras & CCTV System
25

City side Infrastructure

1. Information Directions, Speed Limit , Cautionary Signages from City Road to Airport
Terminal & Pedestrian Crossings , signals
2. Approach Road to Airport Parking Areas for Vehicles & walk ways for pedestrians
3. Horticulture and greenary
4. Parking Areas for different types of vehicles (passengers, visitors, staff etc)
5. Access Control to area near Terminal Building by Police , CISF
6. Water Cooler ,Toilets & snack bar & other facilities
Passengers & Visitors

Covered Waiting place for

7. Alighting locations for vehicles , buses

8 .Gates & areas for airline enquiry ,ticketing counters for departing and Arriving
passengers.
9. Flight Information, PA and Lighting
10. Electrical Substation CCR, A/C Plant Room, Chillers , water softening plant ,Fire
Pump Room, UG & OH Water Tanks & Fire water Tanks
26

11. UG water Supply lines for general use and fire protection and drainage Route till

PUNE TERMINAL APRON AREA INSPECTION

27
CHECK LIST

28
PUNE TERMINAL DEPARTING FLOW/AREA INSPECTION

29

PUNE TERMINAL ARRIVAL FLOW/AREA INSPECTION

THANK YOU !

30