Beruflich Dokumente
Kultur Dokumente
Information Systems in
Business
Foundation Concepts
1-2
People
Hardware and software
Communication networks
Data resources
Policies and procedures
This system
Stores, retrieves, transforms, and disseminates
information in an organization
1-3
Information Technologies
Information Systems
All the components and resources necessary
to deliver information and functions to the
organization
Could be paper based
Information Technologies
Hardware, software, networking, data
management
1-5
1-6
1-7
What is E-Business?
1-9
E-Business Use
Reengineering
Internal business processes
Electronic commerce
Buying, selling, marketing, and servicing
of products and services over networks
1-10
1-11
1-12
1-13
Batch Processing
Accumulate transactions over time and
process periodically
Example: a bank processes all checks
received in a batch at night
Online Processing
Process transactions immediately
Example: a bank processes an ATM
withdrawal immediately
1-15
1-16
Expert Systems
Provide expert advice
Example: credit application advisor
What is a System?
A system is
A set of interrelated components
With a clearly defined boundary
Working together
To achieve a common set of objectives
By accepting inputs and producing
outputs
In an organized transformation process
1-20
Input
Capturing and assembling elements that
enter the system to be processed
Processing
Transformation process that converts
input into output
Output
Transferring transformed elements to
their ultimate destination
1-21
People Resources
Specialists
End users
Hardware Resources
Machines
Media
Software Resources
Programs
Procedures
1-22
Network Resources
Communications media, communications
processors, network access and control
software
Information Resources
Management reports and business documents
using text and graphics displays, audio
responses, and paper forms
1-23
1-24
IS Activities
Input of data resources
Data entry activities