Office 365 Fundamentals

March 2014

About the Presenters

Alistair Speirs

Senior Operations Program Manager

Office Deployment, Adoption & Readiness Team
Microsoft Corporation

About the Presenters

Jeff Medford

Senior Technical Product Manager

Office Deployment, Adoption & Readiness Team
Microsoft Corporation

Course Modules
Office 365 ProPlus Deployment for IT Pros
01 | Introduction
An overview of Office 365

02 | Office 365 for IT Professionals

Get an inside look at how the Office 365 team innovates towards delivering an enterprise class service

03 | Getting started with Office 365

In-depth about the Office Telemetry infrastructure, capacity planning, performance, and the Telemetry
Dashboard Administration Tool

04 | Deploying Office 365

Details the options and considerations when expanding a pilot Office 365 environment into a production
deployment

05 | Office 365 Service Communications

06 | Office 365 Change Management

Introduction
March 2014

Office 365 is more than a cloud service

Latest productivity services in Microsofts public cloud +
the latest apps

Enterprise-grade
cloud services

Comprehensive tools
To do your best work

Dynamic
workplace

Making
sense of it
all

Merging
home &
work

Natural
expression

Responsibl
e
organizatio
n

Demo

The role of
Office 365 IT
Professionals

Traditional IT operations
Run
Service Operation

Service Strategy
Business Service Requirements
Market, IT Policies & Strategies
Service Portfolio

Service Desk

Demand Management

Operations Management

Financial Management

Facilities Management
Technical Management
Application Lifecycle Management
Event Management
Incident Management

Service Design
Service Level Management

Continual Service Improvement

Service Catalog Management

Improvement Process

Supplier Management

Deming Cycle

Availability Management

Service Transition

Request Management

Change Management

Problem Management

Asset Management

Access Management

Grow &
Transform

Configuration Management
Knowledge Management
Release Management
Deployment Management

Service Continuity Management

Capacity Management
Information Security Management

Typical IT Budgeting
37%
Grow &
Transform

63%
Run

Limits time available to

proactively support/enable
the business

Keeping things running

always takes priority
Maintain commodity
capabilities
Skills are too broad and
shallow

The New Role of IT: an enabler of business

evolution
Grow &
To increase the business value of
IT,
IT must shift focus, energy, and
investments.*
Reduce TCO
Extend Capabilities
Reduce Time to Market
= Increased IT ROI
How O365 helps you get there:

Transform

Run
Focus on
maintaining
the technology

IT
ROI
Focus on
evolving
The business

Outsource commodity focus and activity

Reduce platform costs
Deliver the latest technologies
No build lead time

Maintain

Evolve

Evolving IT Operations
Service Strategy
Business Service Requirements

Service Operation

Market, IT Policies & Strategies

Service Portfolio

Service Desk

Demand Management

Operations Management

Financial Management

Facilities Management
Technical Management
Application Lifecycle Management
Event Management
Incident Management

Service Level Management

Continual Service Improvement

Service Catalog Management

Improvement Process

Supplier Management

Deming Cycle

Availability Management

Service Transition

Request Management

Change Management

Problem Management

Asset Management

Access Management

Service Design

Configuration Management
Knowledge Management
Release Management
Deployment Management

Service Continuity Management

Capacity Management
Information Security Management

Office 365 helps you focus back on your users

Resources

14

Office 365 Ignite

http://ignite.office.com

Office 365 Ignite Webcasts

http://ignite.office.com/videos/ignite-webcasts

Office 365 Ignite Resource Library

http://ignite.office.com/Resource-Library

AD to Windows Azure AD Quick Start Guide

http://aka.ms/AD2AAD (guide)
http://aka.ms/AD2AAD-PS (Windows PowerShell script)

Summary
Introduction Office 365
Identify the who, what, when,

where, and how in accessing

resources

The Role of IT Professional

Cloud, Synced, Federated

 2013 Microsoft. All rights reserved. Microsoft, Windows and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and
represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and
Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.