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PT Menumate Indonesia

Menumate Point of sale


Our focus is your
support
Add: Bendungan Jatiiluhur 70C
Benhil, Jakarta Pusat 10210,

T: +62 21 57903021
F: +62 21 57902839

Indonesia
www. Menumate.com

Fact Sheet PT Menumate Indonesia

We

Originally founded in Christchurch, New Zealand in


1990
Asia Regional Operating Headquarters Bangkok
Over 20 years of experienced in POS solution
10+ countries Worldwide
Operating in 6 countries, Asean region
More than 2,000 clients sites,
More than 9,900 licenses globally
Helping hospitality to achieve financial success

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Benhil, Jakarta Pusat 10210,

T: +62 21 57903021
F: +62 21 57902839

Indonesia
www. Menumate.com

Where we are

Add: Bendungan Jatiiluhur 70C


Benhil, Jakarta Pusat 10210,

T: +62 21 57903021
F: +62 21 57902839

Indonesia
www. Menumate.com

Benefit of POS System

Increase sales
Increase profits
Increase turnover
Enhance services

Decrease wages
Decrease cost of sales
Reduce time

Add: Bendungan Jatiiluhur 70C


Benhil, Jakarta Pusat 10210,

T: +62 21 57903021
F: +62 21 57902839

Indonesia
www. Menumate.com

Why Menumate

Add: Bendungan Jatiiluhur 70C


Benhil, Jakarta Pusat 10210,

T: +62 21 57903021
F: +62 21 57902839

Indonesia
www. Menumate.com

What can Menumate do for our clients


Key Element - POS

Loyalty Rewards
and CRM

Business
Intelligenc
e

Interface
Systems
Menu Management Summa Business
Intelligence

Hand Held Waitor


Ordering
Point of Sale

Staff Time &


Attendance

Online Ordering

Mobile
Orderin
g

Primary Integrated
Modules Stock
Control Customer
Loyalty Staff
Clock in/Out

Kitchen
Display
&

Productivity

Loaded Reports
Cash Accounting
Interface
Training &
Support Hotel PMS
Web Ordering
Proprietary Interfaces
iPhone/Android Ordering
Stock Control
Kitchen Productivity
Chef
Add: Bendungan Jatiiluhur
70C Mate Kitchen
F: +62 21 57902839
Monitor
Indonesia
T: +62 21 57903021
Benhil, Jakarta Pusat 10210,
www. Menumate.com

POINT OF SALE
Point of Sale Feature Set
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Fast, Efficient Cash Sales


Table Management and Floor Plan
Tab and Account Charge System
Staff Security Levels
Discounts and Surcharges
Service Charge and VAT Calculations and Reporting
Guest Count and Average Spend Analysis
Efficient, Fast and Flexible Bill Payments
Integrated Loyalty, Time & Attendance, Online
Ordering
Unlimited Menus and Courses
Multi Language Kitchen Printing
Historic printing of Z Reports and Receipts
Details Point of Sale reports
Kitchen Printing by Course or Category
Flexible Receipt and Kitchen docketing formatting
Integrated EFTPOS (device specific)

and Mobile Ordering

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Benhil, Jakarta Pusat 10210,

T: +62 21 57903021
F: +62 21 57902839

Indonesia
www. Menumate.com

Stock Control
Stock Control Feature Set
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Stock Control of Food and Beverages


Gross Profit Analysis
Shrinkage and Variance Analysis
Head Office and Local Store Management
Single Stock Item, Single Recipe (How much
flour is on a site, in a region or across the
group)
Purchase Orders, Invoice Entry and Stock
Transfers
Stock Valuation Reporting
Recipe Analysis and Reporting
Stock Count by Worksheets or Portable Data
Terminal

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Benhil, Jakarta Pusat 10210,

T: +62 21 57903021
F: +62 21 57902839

Indonesia
www. Menumate.com

Loyalty Rewards and CRM


Loyaltymate Feature Set
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Multi Tier Loyalty Rewards


Member Specific Discounts
Product Specific Loyalty Points
Every X item Free Feature
Member Only Happy Hours
Member excluded Surcharges
Pre Loaded Loyalty Cards
Birthday Notifications
First Visit Notifications
Multi Site Loyalty with Financial Balancing
Direct Marketing Database
Member History at Point of Sale
Touch Point Generation at Point of Sale
Welcome Customer Messages at Point of Sale
Member Details on Receipt and Kitchen Dockets
Member Login to Cloud LoyaltyMate (Q4 2014)
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Benhil, Jakarta Pusat 10210,

T: +62 21 57903021
F: +62 21 57902839

Indonesia
www. Menumate.com

Hand held Ordering


Palmmate Feature Set
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Fast and Efficient Order Processing


Tab,
Table
and
Loyalty
Ordering Table, Seat and Guest
Tracking
Integrated
Card
Readers
Devices
Android Technology on 5, 7
and 10
Intuitive Fast Commands
Increases
Accuracy and
Reduces Errors
Increases Customer
Services
Preview
before
Sending
Orders
Increases
Average
Spend
Call Away (Fire) Mains from Hand Helds
Print Preliminary Bill from Hand Helds
Staff Login and Security Levels
Wi-Fi Communications
Off Line Mode (Can take order outside Wi-Fi Range)
Flexible Hardware Options
Add: Bendungan Jatiiluhur 70C
Benhil, Jakarta Pusat 10210,

T: +62 21 57903021
F: +62 21 57902839

Indonesia
www. Menumate.com

Smart Phone App


Smart Phone App Feature
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SetMulti Device Capable Android, IPhone, IPad
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Store Locator with Mapping


Social Media Integration
Coupon Facility
Favourite Order Functionality
Push Notification (including GEO Fencing)
Online Ordering Integration to POS
Customisable Products, Prices and Options
Individual Store Pricing of Products

Add: Bendungan Jatiiluhur 70C


Benhil, Jakarta Pusat 10210,

T: +62 21 57903021
F: +62 21 57902839

Indonesia
www. Menumate.com

Head Office Menu Management


Menumate Editor Feature Set
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Control all Menu Editing from Head Office


Configure stores to Specific Menus
Kitchen Name and Button Name Control
Item
Tax and Service Charge Configuration
per
Loyalty Rewards Control at Head Office
- Products
Manage
Consistency of
- Layouts
- Pricing
- Groups and Categories
- Menu Upload to FTP Site for Store to
Download

Add: Bendungan Jatiiluhur 70C


Benhil, Jakarta Pusat 10210,

T: +62 21 57903021
F: +62 21 57902839

Indonesia
www. Menumate.com

Clock In/Clock Out


Staff Attendance Feature
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SetClock In and Clock Out at any POS

- Rounding Up/Down to nearest 15 Minutes


(configurable)
- End of Day Manager Sign Off and Approval
- Clock In/Out using Swipe Card
- End of Day Wage Cost Reporting on Z report
- Payroll Integration
- Wage Summary Reports
- Integration to Rostering for Rostered V Actual

Add: Bendungan Jatiiluhur 70C


Benhil, Jakarta Pusat 10210,

T: +62 21 57903021
F: +62 21 57902839

Indonesia
www. Menumate.com

Online Ordering Interface


Online Ordering Feature Set
- Menumate Designed and Built Online
Ordering
- Fully Integrated to Menumate POS
- Menumate POS ability to receive Online
Orders from other parties via Menumate
API
- Online Orders fully integrated to all
Menumate features including Loyalty, POS
and ChefMate

Add: Bendungan Jatiiluhur 70C


Benhil, Jakarta Pusat 10210,

T: +62 21 57903021
F: +62 21 57902839

Indonesia
www. Menumate.com

Business Intelligence Reporting


Web Reporting & Business Intelligence Feature Set
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Cloud SAAS Live Reporting Suite


Multi Store, Multi Region Business Analysis
Drill Down ability to transaction level
User Security Levels
Key Performance Indicators Trends & Analysis
Live Reporting (configurable)
Web Client access from anywhere in the World
Centralise Head Office Stock Control (Single Stock item, Single Recipe for All
Stores)
Centralised Wage Costs, Time & Attendance and Rostering and Employee
Utilisation Analysis
Customisable Dashboard (per user)
Store by Store Gross Profit Analysis
Scheduled Email Reports
Group Benchmarking
Staff / Operator Sales Analysis
Store Survey Reporting
Add: Bendungan Jatiiluhur 70C
Benhil, Jakarta Pusat 10210,

T: +62 21 57903021
F: +62 21 57902839

Indonesia
www. Menumate.com

Support & Training


Trainin
-g Repeatable Training Processes of POS for Staff via

POS101 Training Course One on One, One to


Many and Online Training Videos
- POS201 Training Course for Managers
- PALM101 Training Courses for PalmMate
- POS and Palmmate Manuals and Videos in multiple
languages
- Menumate Developed POS, Office, Stock and
Loyalty
- Training Courses
Train the Trainer Courses with resources for the
trainer &
to Maintenance
then train staff.
Support
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Dedicated 24 hours 7 Day a week Phone Support


Remote Dial in Access (where internet is available)
Information rick Support Web Site with Videos,
Manuals, Hints and How To Documents
Remote Dial in Software Upgrades to Protect your
Investment.
Local Support, Regional Support and Head Office
Support servicesAdd: Bendungan Jatiiluhur 70C
Benhil, Jakarta Pusat 10210,

T: +62 21 57903021

F: +62 21 57902839

Indonesia
www. Menumate.com

Kitchen Productivity Display


Chefmate Feature Set
- Multiple Screen Synchronisation
- Screen Type configuration
- Kitchen Display
- Runners Display
- Summary Screen
- Bump/Remove an Order, Item or Course
- Transfer to Backup Kitchen
- Recall any Order
- Zoom function for Large Orders
- Touch and Non Touch Configuration
- Total Orders, Outstanding Orders
- Display
- Average Make Time calculations
- Average Runner Time calculations
- Warning on Time Stamp configuration
- Start, Hold, Hide, Show functions
Colour configuration for Plus and Minus
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Options
T: +62 21 57903021
Benhil, Jakarta Pusat 10210,
F: +62 21 57902839

Indonesia
www. Menumate.com

Our Clients
New Zealand
Oporoto (Manukau, Pakuranga, Haminlton,
Welingtong, etc)
Postmasters
The Oak Roam
La Toscana
Kusshi Japanese kitchen and bar
Savoire Caf
Airport Gateway Motel
Elms Hotel
Donut King NZ
River Haven Cafe & Bar Village Bar & Kitchen Patumahoe.
Wagamama Newmarket
Urban Caf
Sydenham Bakery
Madame Kwongs
Pepe's Mexican Grill Northwood
Casino Christchurch, NZ
etc

Australia
Secret Recipe (Victoria Gardens, Northland, Forest Hill etc)
Yogurtland (Dubbo, Central Coast, Coffs Habour, Wourn
Ponds, Kawana waters, Oxenford, Market town, Garden city
etc)
Fasta Pasta (Salisbury, Gawler, Blakes Crossing, Burnside,
Reynella, Port Adelaide, Sefton Park, Golden Grove, Mount
Barker, South Terrace, Murray Bridge, Christies Beach,
Mile End, Rundle Place, Gilles Plains)
Bean Around the World
Red Rock Bar Hope Island
GB Coffee
Post Office Caf, Marrickville
Tilly's Continental Bakery
Fat Duck Kitchen
Mr.Goz Kebabs & Pizza North Bridge
Sultans Restaurant
Cafe Nineteen, QLD
Berkeley Hotel, SA
Infusion Coffee & Tea
Double Rosters, Marrickville
Forrest Brewing Company, Melbourne
Etc

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Indonesia
Benhil, Jakarta Pusat 10210,
www. Menumate.com

F:T:+62
+6221
21 57902839
57903021

Our Clients
Malaysia

Thailand

Philippines

Healy Mac's, Penang & Ipoh


Mediteca POS
The Establiashment, KL
The Panasonic Sudan Berhad
RAW Coffee
Uncle Albert Fish& Chips
Penang
One For The Road Bistro
etc

Watermark group (Watermark


Thonglor, Watermark
Patisserie Sathorn,Watermark
Babylon Restaurant Phuket
etc).
White Box
Secret Garden
Ugolini Ristorante
Limoncell
Artur restaurant
Le Beaulieu
Loft
TOTO Restaurant
Bonjo
OPUS one
Moodz
Wolfs bar & Restaurant
Firehouse Pub & Restaurant
Ippudo Thailand Central
Embassy
Black Jazz Bangkok
Etc.`

Mr Brown's Tea and


Coffee
Ocean Vida Resort
Hooters
Philippine Arena
Jet 7 Bistro
Smoke Restaurant
Yamoto Bakery, etc

Singapore
Dim Dim
Restaurant
Fern and Kiwi
Gurih Restaurant
Oxwell &CO
etc

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Indonesia

CaCaote
YumThai WTC
Asher Green Bay & Bintaro
Xchange
Rainbow Kitchen Green Bay
Cut The Crab Ciranjang, PIK,
Kelapa
Gading
BUGSY
Pizza Hut
Taman Sellini Beach Bungalow, Bali
Lost & Found Caf, Canggu
Gold Medal Seafood

Bakoel
Desa
Pemancingan
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Jatiiluhur
70C
St
Germain,
Grand
Indonesia
Indonesia
Benhil, Jakarta Pusat 10210,
www. Menumate.com

F:T:+62
21 57902839
+62 21 57903021

Let us work on you business while


you work on your dream
Ferry Sanovil
Menumate Indonesia
ferry.sanovil@menumate.com
+62 812 8595 1234

Add: Bendungan Jatiiluhur 70C


Benhil, Jakarta Pusat 10210,

T: +62 21 57903021
F: +62 21 57902839

Indonesia
www. Menumate.com