CLM Application

Deck
Paleti Sainath
Business Analyst

2014 QUAD ONE | WWW.QUADONE.COM | CONFIDENTIAL

Agenda
About CLM
CLM lifecycle
Survey Creation
Survey Administration
Survey Results
Archives
Mobile
Advantages
Product pipeline
Pricing
About Quad One

2014 QUAD ONE | WWW.QUADONE.COM | CONFIDENTIAL

About CLM
CLM (Closed Loop Marketing) is a survey management tool which
allows the users to create surveys and publish them at any time.
CLM tool is specially designed for the Pharma Industry where
surveys can be conducted on doctors and the results collated by
SBO, AM, RM and the regions.
CLM Application is available on desktops and also on Android
tablets and phones as a mobile application.
Using CLM application survey results are available immediately
across the organization.
Survey results are viewable in pie charts and bar graphs showing
summaries and responses
CLM application facilitates the role based access control allowing
the users to have limited view option as per there role

2014 QUAD ONE | WWW.QUADONE.COM | CONFIDENTIAL

CLM Life Cycle

2014 QUAD ONE | WWW.QUADONE.COM | CONFIDENTIAL

Survey Creation
Admin / Prod team can create surveys /
campaigns
One or more surveys can be created under
each campaign
A survey consists of a set of questions.
These can be
Multiple choice
Multi select
Text field etc.
Admin can set a start date and end date
for a campaign
Campaigns can be created region-wise,
Team-wise or Brand-wise
Campaigns can also be created targeting
Doctors or Sales team
Admin can also do the following
Maintain Sales team data
Doctor data
Data can be imported from third
party applications or maintained
online

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Survey administration
Surveys can be
administered to Doctors or
the Sales Team.
Surveys can be carried out
on Laptop, tablet or mobile.
Surveys can be carried out
on tablets or mobile in both
Offline and Online modes.

2014 QUAD ONE | WWW.QUADONE.COM | CONFIDENTIAL

Survey results
Survey results are available to
logged in users via dashboards.
Dashboards display survey status
No of surveys completed, doctorwise, PSR-wise.
Survey results are available instantly
Survey results are collated SBO,
Area, Region, Zone and Nation-wide
Survey results are available to
SBO/PSR,AM, RM, NSM & HO.
Each user dashboard displays his
team data only.
Survey results can be viewed in the
form of raw data or pictorially in bar
and pie charts.

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Archives
Expired surveys are automatically moved to Archived section
These can be accessed at any time by SBO and product teams

2014 QUAD ONE | WWW.QUADONE.COM | CONFIDENTIAL

Mobile
CLM is presently available on Android
Tablets and Mobile.
Users can download the CLM app from
the Play Store and install on their
devices
Initial authentication is required to sign
into the application
Once authenticated, depending upon
user, survey and doctor data is
synched into the application
Users can use the application without
Internet to conduct surveys.
The surveys are automatically updated
to the CLM server whenever data
connection (Wi-Fi & 3G) is available.

2014 QUAD ONE | WWW.QUADONE.COM | CONFIDENTIAL

Advantages
CLM is a valuable touch point for PSRs to interact and connect with
doctors.
CLM is a powerful tool which helps in capturing, analyzing and
rendering the data captured by the SBOs / PSRs
CLM helps in understanding Doctors orientation/perception towards
the product.
CLM is helpful as a survey management tool, helping Pharma
companies understand their customers and the market.
Flexibility of CLM makes it comfortable to be used on both offline and
online modes.

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2014 QUAD ONE | WWW.QUADONE.COM | CONFIDENTIAL

Product pipeline
Trend Line Surveys Surveys, which can be set up one time and run
for multiple months and display results as trend lines in front end.
Surveys Add-ons CLM application provides an add-on option to
carry out different types of surveys like
Pre-Launch Survey
Post Launch Survey
Competitor Survey
Existing Product Survey
Doctor summary section for SBO to view while administering surveys
Dashboard consisting of doctor feedback, expenses, Sales & ROI
(integration with other Quad One applications or as inputs into
backend)

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2014 QUAD ONE | WWW.QUADONE.COM | CONFIDENTIAL

Pricing
CLM is available as both a Hosted and an On Premise solution.
On Premise Model
Cost of CLM application: Rs. 6.50 lacs/- (One time)
Annual Maintenance @ 15%
Hosted Model
Cost of base application: Rs. 3.50 lacs/- (One time)
Hosting, Maintenance, Support and updates cost per month: Rs.
30,000/month.
Minimum 2 years commitment
Updates to the product will be automatically made available to
client.

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2014 QUAD ONE | WWW.QUADONE.COM | CONFIDENTIAL

About Quadone
Quad One is a 13 year old Life sciences technology company based out of
Hyderabad, INDIA.
Quad One provides IT products and services in the Pharma, Health Care
and eCommerce segments
Quad Ones proprietary software - eDoctor is a web-based scheduling /
rostering system for hospitals and clinics
Quad Ones leading pharmaceutical product Clinion is an EDC and a
CDM software being used by some of Indias largest CROs
Quad One is expertise in Digital marketing and SEO services.
Quad One is a leading mobile App provider in different platforms like
Android
Windows
IOS
Quad One has leading Pharma and Healthcare companies in India as its
clients including Dr. Reddys, Apollo Hospitals, Max Neeman and
Narayana Hrudayalaya

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2014 QUAD ONE | WWW.QUADONE.COM | CONFIDENTIAL

Thank you
Paleti Sainath
Business Analyst
sainath.paleti@quadone.com

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2014 QUAD ONE | WWW.QUADONE.COM | CONFIDENTIAL