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Communication Skills

Group No. 8 and 7


HAMZA SOHAIL
FAHAD IRFAN
MARYAM GUL
MUHAMMAD AHMED MUSHTAQ
SAAD AHMED SIDDIQUI
RAMEELA

PRESENTATION PLAN
o
o
o
o

Hamza Sohail will first give the introduction.


Fahad Irfan will deliver types of communication
Maryam Gul will tell about purpose of communication
Muhammad Ahmed Mushtaq will deliver effective
communication process and ways to have good
communication skills
o Saad Ahmed Siddiqui will tell about the importance of
communication at business level.
o Rameela will tell about technological factors in
communication

Communication
Communication is the activity of conveying
meaningful information.
Two-wayprocessof
reachingmutualunderstanding,
in
whichparticipantsnot
onlyexchange
informationbut
alsocreateandsharemeanings.
Communication requires
o Sender
o Message
o Intended Recipient.

Types of
Communications

There are mainly three types of


communication skills

Expressive skills
Listening skills
Skills for managing the overall
process of communication

Types of Communication
Expressive skills are required to convey
message to others through words, facial
expressions and body language
Listening skills are skills that are used to
obtain messages or information from others.
These help to clearly understand what a person
feels and thinks about you or understand the
other person closely.
Skills for managing the overall process of
communication help to recognize the required
information and develop a strong hold on the
existing rules of communication and interaction.

Effective Communication
The effective communication involves:
The choice of the best communications
channel
The technical know-how to use the
channel
The presentation of information to the
target audience
The skill to understand responses received
from others
Self-development

Purpose of
Communication

To convey the message


effectively to the receiver
Errors that occur
Correction of errors

Important Points
Getting your message across is paramount to
progressing. To do this, you must understand
What your message is
What audience you are sending it to
How it will be perceived
You must also weigh-in the circumstances
surrounding your communications, such as
situational and cultural context.

Effective Communication
Process

What makes Good


Communication

Know what communication really is


Manifest constructive attitudes and beliefs
Eye Contact
Body Language
Confidence
Clear speaking enough to be heard
Practice
Develop effective listening skills

Importance at business
level

Communication plays a part in almost every


aspect of your business, so being able to
communicate well can boost your overall
performance
Essential to building a cohesive and
effective team.
Important during times of higher
workplace stress.
Build and maintain effective relationships
with your suppliers and clients.

Importance at Business
level
The difference between being assertive
and aggressive.
Being a good communicator helps
marketing.

Effects of New Technology


on Communication

OLD COMMUNICATION

Old
Communication
Many years ago,
Communication was carry on at
o Sending letters
o Newspapers
o Radio waves
o Military codes

Communication was poor and people had a


hard time on

sending information, from one

person to another.

TECHNOLOGY &
COMMUNICATION

Te c h n o l o g y &
Communication
Technology is very important in a society because in
order to increase as people as intelligence we have
to always learn new things.

Technology

is

communication,

in

they

straight
work

relationship

together

and

with
they

complete each other.

Technology

has

brought

forth

revolutionary

transformation in the way we communicate with


each other.

Te c h n o l o g y &
Communication
Technology includes all the inventions, that help
us to communicate and make our life more
easy. For example
o Computers
o Internet
o Mobile Phone
o Laptops
o Gps's
o Satellites

POSITIVE EFFECTS

Communication
[Positive Effects of New
Technology]
Communication

has

been

vastly

improved

thanks to the integration of technology.

Important components of communication are


Improved by technology such as
o Accessibility
o Flexibility
o Collaboration

Communication
[Positive Effects of New
Technology]
In Business Communication
Accessibility:
o A significant advantage of using technology for
communication purposes is to increase access.

o Time is no longer a hindrance because people


have on demand access. (How?)

Communication
[Positive Effects of New
Technology]
In Business Communication
Flexibility:
o Technology

has

also

offered

improvements

communication in flexibility.

o On-demand access is now possible.(How?)

o Thanks to tools such as e-mail.(Why?)

o Meetings are easier to hold.(How?)

in

Communication
[Positive Effects of New
Technology]
In Business Communication
Collaboration:
o When communication is improved it also enhances
collaboration.
o Technology gives businesses the opportunity to engage
in projects.(How?)

o Thanks to technology boundaries have been effectively


erased.(How?)

Communication
[Positive Effects of New
Technology]
In Interpersonal Communication
With the invent of internet, the world has effectively
become an interconnected global village.

People from all corners of the world are able to


easily converse with each other quickly and easily
through cyberspace.

Allowing people to be connected 24/7.(How?)

NEGATIVE EFFECTS

Communication
[Negative Effects of New
Technology]
In Business Communication
Reduction in Face-to-Face Interaction
Reduced Socialization
Weakening of Bonds

Replace the feeling and warmth of a person's


handshake or presence
Confusion due to development in technology.
Technology availability to all.
Crime

Communication
[Negative Effects of New
Technology]
In Interpersonal Communication
Changed the way people socialize
Broadened the social circle
Unrealistic expectations
How couples are formed.
Reduced the communication between parents and
their children

CONCLUSION

Communication
[Conclusion]
In conclusion, we are now more connected in today's
globalized world, but are sarcastically more isolated
from our friends and family as a result of the new
technologies from the information age.
The ease of communication may have been
improved but our lives have become more
impersonal as a result.