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Nature of HRM
HRM is a process of acquisition, development,
motivation and maintenance of human resources
towards achievement of organizational goals with
consideration of environmental factors
HRM-1: Introduction
Components of HRM(ISO)
HRM (ISO) = f (m+v+a+b+q+t+s+e)
Here
ISO = International Organization for Standardization Series.
m = supportive management structure
v = Promote values
a = Promote attitude
b = promote behaviour
q = set clear quality improvement goals
t = encourage communication and team work
S = recognize success & achievement
e = train & educate employee for improvement.
HRM-1: Introduction
Functions of HRM
Acquisition
Development
Motivation
Maintenance
HRM-1: Introduction
Acquisition
HRM-1: Introduction
Development
Employee Training
Management Development
Career Development
HRM-1: Introduction
Motivation
Job Design
Performance Evaluations
Rewards
Job Evaluation
Compensation/ Benefits
Discipline
HRM-1: Introduction
Maintenance
Safety and Health
Employee/ Labour Relations
HRM-1: Introduction
Areas of HRM
American society for training and development (ASID) identified nine
human resource areas:
Human
Resource Planning.
Job design.
Selection of Human Resource
Training & development.
Organizational development.
Personnel Research and Information System.
Compensation.
Employee Assistance/ benefits.
Union/ Labour Relations.
HRM-1: Introduction
Objectives of HRM
Helping
HRM-1: Introduction
Significance of HRM
HRM has gained in importance over
the last three decades
HRM has to ensure that the best
qualified candidates are selected
HR is now regarded as the most
important of all resources of an
enterprise
HRM must be forward thinking
HRM-1: Introduction
HRM Process
S1: Human Resource Planning
S2: Recruitment
S3: Selection
S4: Orientation
S5: Training
S6: Performance appraisal
S7: Career development
S8: Compensation and benefits
S9: Employee relations.
HRM-2: Introduction
Approaches to Managing HR
Approach 1: The Strategy Approach
Machines and assembly lines had to be
coordinated with the abilities and skills of
workers from varied backgrounds
Strategic managers change track in line with
their markets, competition, and other relevant
external factors
This approach acknowledges the importance of
change and the importance of the
interdependence of the organisation to its
surrounding world
Cont/d
Cont/d
Approach 3: The Japanese Approach
HRM-2: Introduction
Model of HRM
EXOGENOUS
INFLUENCES
The State
The Market
The MNC
IDEOLOGICAL
INFLUENCES
Corporate ethics &
Culture
State Ideology
ENDOGENOUS
INFLUENCES
Company History
Corporate Structure
Employee Collectivity
SYSTEM OUTPUTS
CORPORATE POLICY
TOWARDS LABOUR
& CAPITAL
Efficiency
Effectiveness
Competitive Edge
Quality Work Life
Readiness for Change
HRM-2: Introduction
Principles of HRM
Putting right man in the right place
Training the new recruits
Transforming the organisation into a
coordinated entity
Ensuring employee security with
opportunity, incentive and recognition
Supplying proper equipment
Ensuring production and distribution of
quality goods and services
Rewarding star performers
HRM-2: Introduction
Modern Trend in HRM
Effective managing of human resources would
recognize the modern trend in the HRM output
for
Change
Interdependence (between the firm and the
society)
People-Productivity-Quality Balance
Meaningful Work
Nature of HR Policy
Human resource policy is concerned with proper
use of human resources
A particular organization has to assemble and
develop manpower keeping in view with its
planned and projected activities
In projecting manpower requirement, skill
requirement of today and tomorrow has got to be
considered
Human resource manager will also have to be
alert about the changes taking place in the values
and expectations of the people.
Cost of recruitment has also to be kept under
review
To be written
Should be flexible
Has to be balanced
Desire of work group to be honoured
Community interests to be served
To be well communicated
Trade unions to be recognized
To be consistent with local conditions
Policy impact to be measurable
To be progressive
Importance of HRP
Reservoir
of Talent
Prepare people for future
Expand of Contact
Cut costs
Helps Succession planning
personal requirement
Cope with changes
Use existing manpower
productively
Promote employees in a
systematic manner
Two Steps:
A. Forecasting the demand for Human Resource
-
External Challenges
Organizational Decisions
Workforce Factors
level
Sectoral level
Industrial level
Unit level
Departmental level
Job level
Simplification
Job Enlargement
Job Rotation
Job Enrichment
method
Individual interview method
Group interview method
Technical conference method
Structured questionnaire method
Diary method
Disadvantages
1. Inefficiency
2. Reliable
2. Inbreeding
3. Motivational
3. Bone of contention
4. Economical
4. Limited Choice
Disadvantages
1. Time consuming
2. Wide choice
2. Expensive
3. Motivational force
3. Demotivating
4. Uncertainty
Nature of Selection
Selection is a screening process. It is
the process of picking individuals who
have relevant qualifications to fill jobs
in an organisation. Selection starts
after the recruitment process is over
and job application have been
received.
Tests
Tests are aimed at predicting future success on
a particular job. A variety of tests are usually
used as selection tools- Intelligence tests
- Aptitude tests
- Achievement tests
- Interest tests
- Personality tests
- Graphology tests
- Polygraph tests
Interview
HRM-5: Recruitment & Selection
Interview process
HR experts identified certain steps to
be followed while conducting interviewPreparation
Reception
Information exchange
Termination
Evaluation
Performance of
Good
Reject
Correct decision
Reject error
Accept error
Correct decision
Candidate
Poor
Training Methods
On-the-Job Training Methods
Off-the-Job Training Methods
On-the-Job Methods
Apprenticeship
Job Instruction Training
Coaching
Job Rotation
Understudy
Multiple Management
HRD Model
S1. Perception
S2. Learning
S3. Motivation
S4. Commitment
S5. Develop Patriotic Human Resources
Good (4)
Average (3)
Poor (2)
Dutifulness
Timeliness
Honesty
Commitment
Communication
Relationship
Behaviour
Comments:
Signature of Appraiser:
Nature of Compensation
Compensation refers to all forms of pay or
rewards going to employees and arising
from their employment. IT has two main
components:
a) Direct financial payments : wages,
salaries, incentives, commissions,
bonuses.
b) Indirect payments: employer paid
insurance and vacations.
Cont/d
Job Classification or Job Grading
Method
In this method raters categorize jobs into
groups. The groups are called classes if
they contain similar jobs or grades, if they
contain jobs that are similar in difficulty
but otherwise different. For example: pay
grade system for a press secretary and
a fire chief might both be graded GS10 GS- General Schedule.
Cont/d
Point Method
Steps in point method:
A) Several compensable factors
B) The degree to which each of
these factors is present in the job.
Cont/d
Factor Comparison Method
The factor comparison method entails
deciding which jobs have more of the
chosen compensable factors. In this method
we rank jobs in terms of the compensable
factor like skill . Then rank them according
to their mental requirement and so forth.
Then combine the rankings for each job into
an overall numerical rating for the job.
Exit
Voice
Destructive
Constructive
Neglect
Loyalty
Passive
HRM-12: Employee-Employer
Relations
Procedures for CBA election
1.
TUL requested to the government office for
CBA election.
2.
Govt. officials called on workers list from
management of concerned enterprise.
3.
Drafting of voters list.
4.
Finalization of voters list.
5.
Declaration of election schedules.
6.
Seeking co-operation from all quarters.
7.
Casting vote.
8.
Counting vote and declaration of CBA.
HRM-12: Employee-Employer
Relations
Alternate Dispute Resolution (ADR)
Ensure
Win-win situation.
Establish mutual trust and respect.
Develop team management cultures.
Save the time and cost.
Stop post trial procedure complexities.
Increase productivity without interruption.
Develop negotiation skills.
Decent environment at work place.
Collective Bargaining
Formal collective bargaining session starts within 10 days after receiving
written demand from either party for a meeting. The total time
limit is not stipulated.
Memorandum of Agreement
A memorandum of agreement is
signed by both the parties and a copy
thereof is forwarded to
the relevant office.
Memorandum of Settlement
A memorandum of settlement Is
prepared and signed by both the
parties and a copy is sent to the Govt.
Certificate of failure
A certificate of failure is
issued.
Cont/d
1.
2.
3.
4.
5.