MANAGEMENT OF COUNSELING SERVICES IN ADDICTION

EVALUATING OF
SERVICES IN ADDICTION

MR. MODERATOR

DSP HJ. MUHAMMAD FARID AHMAD

(P.J.K.; A.M.P.; P.L.P.; P.P.T.)

Head Counselor

Bahagian Agama dan Kaunseling (BAKA)

Royal Malaysia Police

MR. SPEAKER

SJN. MOHD NORBAYUSRI BAHARUDIN

Senior Facilitator
Human & Development Programme Unit
Kajang Prison

MRS. SPEAKER

MRS. ZUMASNI RAJIKIN

Evaluator Officer
CCRC Karak
National Anti Drug Agency

DEFINITION
A structured
of assessing
What isprocess
Evaluation
the success of a project in
meeting its goals and to reflect
on the lessons learned
An evaluation should be structured so
that there is some thought and intent
as to what is to be captured, how best
to capture it, and what the analysis of
the captured data will tell us about
the programme.
Anyone who has never made a mistake has never tried
anything new
Albert Einstein

WHY EVALUATE
To assess whether a programme has achieved its
intended goals
To understand how the programme has achieved its
intended purpose, or why it may not have done so
To identify how efficient the programme was in
converting resources (funded and in-kind) into
activities, objectives and goals
To assess how sustainable and meaningful the
programme was for residents
To inform decision makers about how to build on or
improve a programme.
Evaluation is not about finding out about
everything, but about finding the things that

Types of evaluation
Formative Evaluation
Takes place in the lead up to the programme, as well as
during the programme in order to improve the programme
design as it is being implemented (continual improvement).
Formative evaluation often lends itself to qualitative
methods of inquiry.

Types of evaluation
Summative evaluation
Takes place during and following the programme
implementation,
It is associated with more objective, quantitative
methods.

FORMATIVE
Type of
Evaluatio
n

When to
use

Why use
it?

SUMMATIVE

Proactive

Clarificati
ve

Interactive

Monitoring

Preprogramm
e

Programme
developme
nt

Programme
implementati
on

Programme
implementati
on

Projgramme
implementatio
n and postproject

To ensure
that the
programme
activities are
being
delivered
efficiently
and
effectively

To assess
whether the
programme
has met its
goals, whether
there were any
unintended
consequences,
what were the
learning, and
how to
improve

To
understan
d or clarify
the need
for the
programm
e

To make
clear the
theory of
change
that the
programme
is based
on

To improve
the
programmes
design
(continual
improvement
) as it is
rolled out

Outcome

Owen & Rogers (1999)

GOALS-BASED EVALUATION
Evaluation has typically involved measuring
whether predetermined targets have been met.
SMART (Specific, Measurable, Attainable,
Relevant, and Timely) targets. These type of targets
fall under the banner of goals-based evaluation.
Goals-based evaluations have objectively-set
targets usually determined by people responsible
for the funding or implementation of the project.
GOALS-FREE EVALUATION
Goals-free evaluation looks at emergence and
unintended consequences of a project, by looking at the
actual effects without pre-empting what these may be.
This type of evaluation focuses on the change process
within the target group.

EVALUATION OF PRISON
DEPARTMENT REHABILITATION
PROGRAMME ON DRUG
OFFENDERS
BY : MR. MOHD NORBAYUSRI

ORDERED
BY COURT

spyuinsr

PRISO
N

HUMAN DEVELOPMENT PROGRAMME(HDP)

HDP
PHASE
1
:
ORIENTATION
HDP - PHASE 1 : ORIENTATION
Periodity :
2 months
TYPE

MODULE

HARDCORE
INMATES

RECIDIVIST

NON
HARD CORE
INMATES

EDUCATION AND
GUIDANCE (E&G)

Objectives :
Adjustment to incarceration.
forms of discipline and self-esteem

RECIDIVIST
MODULE FOR
HARDCORE

EDUCATION &
GUIDANCE FOR
NON HARDCORE

Sub Module Self development

Sub Module Self Assessment
Sub Module Self Management
Sub Module Spiritual
Sub Module Moral
Sub module
Self determination

Sub Module Social

Skill
Sub Module Criminal
Behavior
Sub Module
Citizenship

12

HDP - PHASE II : STRENGTHENING OF PERSONALITY

HDP - PHASE II : STRENGTHENING OF PERSONALITY
TYPE

MODULE

HARDCORE INMATES

THERAPEUTIC COMMUNITY
(TC)
-MUSLIM AND NON MUSLIM-

Periodity: 6 - 12
months

Objectives :
Adjustment to incarceration.
forms of discipline and selfesteem

A Group of rehabilitation program focuses on the concept of

family occupants among repeated drug offenses.
Setting up in a save environment that encourage a learning
process changes in self-development through interactions
with friend without any forms of chemical substance
Resident run a feeling in a safe condition
Man Help Man To Help Himself
Highlight on feeling and modification of behavior

HDP - PHASE II : STRENGTHENING OF PERSONALITY

HDP - PHASE II : STRENGTHENING OF PERSONALITY
TYPE

MODULE

NON HARDCORE INMATES

HALAQAH
-MUSLIM-

NON HARDCORE INMATES

EDUCATION & GUIDANCE

(E&G)
- NON MUSLIM-

Objectives :
Adjustment to incarceration.
forms of discipline and selfesteem

Periodity :
6 to 12 months
HALAQAH
For Muslim and Mualaf
inmates
Focusing on
Fundamental
knowledge on Islamic
Application and
14
praction in a way of
Islam life

HDP PHASE III : SKILL DEVELOPMENT

Periodity : After finish
phase II
Methods:
Skills Training
Certification Training

Objective :
Provide certification through
vocational skills
Build networking for career
prospects

HDP
HDPPHASE
PHASEIV
IV: :PRE
PRERELEASE
RELEASE

Periodity :
A year before release
Methods :
Community service
Work outside prison
Message From Prison

Objectives:
Provide residents ready to return
to the bosom of the community
Residents prepare for career
opportunities
15

EVALUATION SYSTEM
Evaluation based on quantitative and qualitative methods
Quantitative involves the presence, participation
and understanding. It will be evaluated by a
COMMITTEE 1 ( CORRECTIONAL OFFICER,
FACILITATOR)
Qualitative involves the understanding and practice.
It will be evaluated by a COMMITTEE 2
(COMMITTEE OF PHASE STAGES - CHAIRMAN OF
COMMITTEE, WELFARE OFFICER, JAKIM OFFICER,
CORRECTIONAL OFFICER, SECURITY OFFICER,
BLOCK INCHARGE, RECORD OFFICE OFICER,
SECRETARIAT

Merit

For those who give extra commitment to

institution or department (icon of
message from prison, qari, blue suit
etc.) will be give extra marks. (+0.25 to
+0.50 )

Demerit

For those who againt the rules will be

deduct his/her marks. (-0.25 to -0.50)

SYSTEM RECOMMENDATION
Average of overall Grade
grade point

Recommendation

3.60 4.00

Qualify to next phase. Excellent

3.00 3.59

Qualify to next phase. Good

2.00 2.99

Repeat half of the phase

< 1.99

Repeat all the phase

EVALUATION SYSTEM

EVALUATION OF
THE
EFFECTIVENESS
OF THE
REHABILITATION

EVALUATION IN THE REHAB CENTER

ARE DIVIDED INTO TWO:
Short
Short term
term treatment
treatment and
and recovery
recovery (6-11
(6-11
months)
months) based
based on
on the
the client's
client's performance
performance
evaluation
evaluation under
under section
section 12
12 (2)
(2) of
of the
the drug
drug
addicts
addicts (treatment
(treatment and
and rehabilitation).
rehabilitation).
#
##
# (Assessment
(Assessment of
of 12
12 months
months and
and under)
under)
However,
However, for
for clients
clients that
that do
do not
not pass
pass the
the
evaluation
evaluation criteria
criteria for
for the
the penyingkatan
penyingkatan
period,
period, release
release them
them is
is under
under section
section 12
12 (1)
(1)
of
of the
the drug
drug addicts
addicts (treatment
(treatment and
and
rehabilitation)
rehabilitation) 1983.
1983.
#
##
# (Assessment
(Assessment of
of 12
12 months
months and
and above)
above)

Evaluation
Evaluation
Of
Of URICA
URICA

Participation
Participation
in
in the
the
program
program

Intervention
Intervention
action
action (fault
(fault

COMPONE
COMPONE
NT
NT OF
OF
EVALUATIN
EVALUATIN
G
G

Religious/
Religious/
Moral
Moral
programme
programme

Evaluation
Evaluation
attitude
attitude

Social
Social
Support
Support

EVALUATIONOF
OFURICA
URICA
EVALUATION
UniversityOf
OfRhode
RhodeIsland
Island
University
Change
Assessment
(URICA)
Change Assessment (URICA)

Stage of Change
1.Pre Contemplation
2.Contemplation
3.Action
4.Maintenance

PARTICIPATIONIN
INTHE
THE
PARTICIPATION
PROGRAM
PROGRAM
The session should be
followed
1.Early Recovery (ER) 6
session
2.Relapse Prevention (RP)
18 session/32 topic
3.Social Support Groups (KSS)
9 session/35 Topic

TRANSFORMATI
ON MENUS
1. EARLY RECOVERY (ER)
Stop The Cycle
Tindakbalas Kimia Dalam Badan
Cabaran Dalam Kepulihan
Trigger Luaran
Trigger Dalaman
Fikiran, Perasaan, Perbuatan
(Affective,
Behavior, Cognitive)

MENU
PROGRAM
TRANSFORMATI
ON MENUS
TRANSFORMA
SI RELAPSE PREVENTION (RP)
32 TOPIC
Alkohol
Kebosanan
Mengelakkan Hanyutan Relapse
Kerja dan Kepulihan
Perasaan Bersalah dan Malu
Kekal Sibuk
Motivasi untuk Pulih
Kejujuran
Abstinan Sepenuhnya

TRANSFORMATI
ON MENUS
2. RELAPSE PREVENTION CONTINUE......
Seks dan Kepulihan
Meramal dan Mencegah Relapse
Kepercayaan
Jadi Bijak Bukan Kuat
Mendefinasikan Kerohanian
Kewangan
Justifikasi Relapse 1
Menjaga Diri Sendiri
Trigger Emosi
Kesihatan
Mengenalpasti Stress

TRANSFORMATI
ON MENUS
3. RELAPSE PREVENTION CONTINUE.....
# Mengurangkan Kemarahan
# Penerimaan
# Mencari Sahabat Baru
# Memperbaiki Perhubungan
# Doa
# Tingkahlaku Kompulsif
# Daya Tindak Emosi dan Stress
# Program 12 Langkah
# Satu Hari Pada Satu Masa
# Melihat Semula Status Klien
# Hari Cuti Perayaan dan Kepulihan

KSS
TRANSFORMATION
PROGRAM MENUS

1.
1. SOKONGAN
SOKONGAN SOSIAL
SOSIAL

2.
2. SOKONGAN
SOKONGAN SOSIAL
SOSIAL

Penuaan
Penuaan

Kemarahan
Kemarahan

Co-dependence
Co-dependence

Komitmen
Komitmen

Kompulsi
Kompulsi

Kawalan
Kawalan

Gian
Gian

Kemurungan
Kemurungan

Emosi
Emosi

Ketakutan
Ketakutan

Persahabatan
Persahabatan

Keseronokkan
Keseronokkan

Kesedihan
Kesedihan

Perasaan
Perasaan Bersalah
Bersalah

Kegembiraaan
Kegembiraaan

Keakraban
Keakraban

Pengasingan
Pengasingan

Justifikasi
Justifikasi

Kejujuran
Kejujuran

Topeng
Topeng

Bebanan
Bebanan

Kesabaran
Kesabaran

Fizikal
Fizikal

Kepulihan
Kepulihan

Rejeksi
Rejeksi

Relaksasi
Relaksasi

3.
3. SOKONGAN
SOKONGAN SOSIAL
SOSIAL

Peraturan
Peraturan

Penjadualan
Penjadualan

Sikap
Sikap Pentingkan
Pentingkan Diri
Diri

Seks
Seks

Kebijaksanaan
Kebijaksanaan
Kerohanian
Kerohanian

Thought
Thought Stopping
Stopping

Triggers
Triggers

Kepercayaan
Kepercayaan

Pekerjaan
Pekerjaan

RELIGIOUS/MORAL
MORAL
RELIGIOUS/
PROGRAMME
PROGRAMME
BIL

1.

2.

3.

PERKARA

KEFAHAMAN ILMU AGAMA

Fiqh
Tauhid
Akhlak
Sirah
Doa-doa dan Zikir

AMALAN DAN PENGHAYATAN

Amalan-amalan Wajib
Amalan-amalan Sunat

MARKAH
50
10
10
10
10
10

20
10
10

KEHADIRAN SOLAT FARDHU

10

4.

KEHADIRAN KELAS AGAMA

10

5.

PENGLIBATAN PROGRAM-PROGRAM KEROHANIAN

10

RELIGIOUS/MORAL
MORAL
RELIGIOUS/
PROGRAMME
PROGRAMME
BIL

1.

PERKARA

KEHADIRAN KE KELAS AGAMA/MORAL

MARKAH

ULASAN

______/30

2.

AMALAN & PENGHAYATAN

______/70

PROGRAM KEAGAMAAN DAN KEROHANIAN (30%) BAGI YANG BERAGAMA ISLAM

*Kiraan Peratus____ x 30 % =
penilaian program keagamaan daripada keseluruhan
100
PENDIDIKAN MORAL (BAGI YANG BUKAN BERAGAMA ISLAM) 30%
Nota : Penilaian adalah sama bagi yang bukan Islam dan beragama Islam
_____ x 30 = _______
100

SOCIAL
SOCIAL
SUPPORT
SUPPORT
Evaluation of social

support from:
1. Family
2. Employment
planning
3. Participation in the
programme
4. The willingness to
follow treatment
programmes after
release.

EVALUATION
EVALUATION
ATTITUDE
ATTITUDE

Evaluation in terms
of attitude and
personal
appearance during
the treatment
programme.

INTERVENTION
INTERVENTION
Are evaluated
in
terms
of
ACTION
ACTION
not violating
the rules of
(PENCEGAHAN)
(PENCEGAHAN)

Rehab Center; namely:

1. No drugs and a type

with it.
2. No sex and the like.
3. No violence and a type
with it.
4. Not to damage public
property.