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Decision Bias in the

Newsvendor Problem
with a Known Demand
Distribution:
Experimental Evidence
Schweitzer and Cachon, 2000

Introduction
Newsvendor problem: short selling
season with stochastic demand,
one order opportunity, balance
between underage & overage
costs.
Problem is well-known, but there is
little engagement with how
managers make decisions.
Order Q ex-ante is rarely the best

Introduction
Managers decisions dont
correspond to expected profitmaximizing order Q (Fisher and
Raman 1996), but no explanation
provided.
Anchoring and insufficient
adjustment bias (Sterman 1989).
Influence of Supply chain design
(Croson and Donohue 1998).

Introduction
Preferences other than profit
maximization risk-averse
behavior (Eechhouldt et al. 1995).
Inventory level heuristic.
Biased forecast done away with
in this paper.

Descriptive Models

Inefficient order Q not consistent with:


Risk aversion
Risk-seeking preferences
Prospect theory preferences
Loss aversion
Stockout aversion.
Undervaluing opportunity costs
Consistent with:
Preference to reduce ex-post inventory error
Anchoring and insufficient adjustment.

The Newsvendor Problem


q, D, , F, f, c, p, s.

High- and low-profit products:

Utility Maximizing Orders

Risk Neutral Preferences


un(w) = w -> max un(w) = max
E[(q,D)]
qn is the optimal risk-neutral order Q

Risk-averse and Riskseeking Preferences

Prospect Theory
Preferences
Risk-averse over domain of gains
and risk-seeking over domain of
losses (Kahneman and Tversky
1979);
reference point = current wealth.
with all gains = less than qn.
with all losses = more than qn.
with both = depends.

Loss-averse Preferences

q1<qn

q1/<0

Waste-Averse Preferences

qt<qn

Stockout-Averse
Preferences

qm>qn

Underestimating
Opportunity Costs

qo<qn

Preference for Minimizing


Ex-Post Inventory Level

Anchoring and Insufficient


Adjustment
mean anchor heuristic on mean
demand, adjusting towards qn.
chasing demand on prior order Q,
adjusting towards prior D.

Experiment 1: Uniform
Demand
34 MBA students
selling wodgets
not informed about total # of
rounds, or future price and cost.
30 inventory decisions
critical fractiles: 25 and 75%-> 75
and 225 qn.

Experiment 1

Experiment 1

Experiment 1: Procedure
Initial inventory decisions
unconfounded
Average high-profit order Q =
176.68<225;
Average low-profit order Q =
134.06>75.
Double repeated measures
generalized linear model.
Mean and chasing demand

Adjustment Scores
mean anchor heuristic:

chasing demand heuristic:

Experiment 2: High
Demand Distribution
44 2nd year MBA students
losses are not possible <increased D range: low [1,300] and
high [901,1200]
qn low: 225 or 75
qn high: 1125 or 975

Results
High-D: 186.88 or 1092.55
Low-D: 142.17 or 1021.81

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