Beruflich Dokumente
Kultur Dokumente
Chapter 18
Culture
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Organizational Culture
A set of values held by individuals in a firm that help
employees understand acceptability of actions
Culture Values
Are often taken for granted (implicit)
May not be made explicit (i.e., not written down)
Are communicated through symbolic means
2012 South-Western, a part of Cengage Learning
183
18.1
Definition
Source
Collective understandings
W. G. Ouchi, Theory Z: How American Business Can Meet the Japanese Challenge
(Reading, MA: Addison-Wesley, 1981), p. 41.
184
Anthropology
Anthropology
Sociology
Sociology
Historical
Historical
Foundations
Foundations
Social
Social
Psychology
Psychology
Economics
Economics
185
Organization Climate
The current situations in an organization and the
linkages among work groups, employees, and work
performance
Easier for management to manipulate in order to directly affect
the behavior of employees
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18.2
187
Cultural values
The values that employees need to have
and act on for the organization to act on the
strategic values.
Create Vision
Create a picture of the organization that
portrays how the strategic and cultural
values will combine to create the future.
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189
Approaches to Describing
Organization Culture:
The Ouchi Framework
The
TheOuchi
OuchiFramework
Framework
Typical
Typical
United
UnitedStates
States
firms
firms
Typical
Typical
Japanese
Japanese
firms
firms
Type
TypeZZ
United
UnitedStates
States
firms
firms
1810
18.3
1811
18.4
1812
Radical
Radical
Innovation
Innovation
2012 South-Western, a part of Cengage Learning
Systems
Systems
Innovation
Innovation
Incremental
Incremental
Innovation
Innovation
1813
Entrepreneurs profile
1814
1815
1816
Taking
Taking
advantage
advantageof
of
existing
existingculture
culture
Teaching
Teaching
organization
organization
culture
culture
Changing
Changing
organization
organization
culture
culture
1817
1818
Organizational mechanisms
Are examples of organization culture that employees see in
more experienced employees behaviors
Corporate pamphlets and formal training sessions
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1820
1821