Guidance &

Counseling Skills
Cluster of Skills 1:
Listening Skill

Listening Skills
Whats happening inside this individual now and in
his life
Giving Attention
- eye contact
- sitting style
- natural gestures
- verbal statements
I understand what you meant.
I can understand what you are going through.

 Paraphrasing
Mentee:

I really believe that he is good; he is so

understanding, sensitive and good hearted. He
always calls me. Feel happy to go out with him.

Helper:

So you like him very much.

Mentee:

yes, I like him very much. Im confused.

Sometimes he tells me to do this and at other
times he tells me to do that.

Penolong:

He really confuses you.

Mentee:

Yes, of course, and he

Paraphrasing
Client: When I carry out a certain programe,
they never want to participate in making

it a success. They think that I am

carrying out programes for the
afternoon session students, so they
dont need to join in. Theres no
cooperation at all among the
counselors.
Cr.: According to Baskaran theres no
cooperation among counselors.

 Clarification
Im not very clear about that.
Im not very certain that Ive understood; can you
explain?
Perseption Checking
I wish to check with you on what Ive just heard.
; do you also feel like that?
Effect: Client feels that hes understood.

Cluster Skills 2:
Leading

Leading
- Encouraging clients to react to open
communication.

Indirect Leading
What would you like to discuss?
Tell me more about it?
Direct Leading
Tell me more about your mom.
What do you mean funki?

Leading
Focussing
Helps to focus the discussion on certain
matter that the counselor thinks beneficial
to explore.
Eg.: Please explain in detail about your
relationship with your father

Cluster of Skills 3:
Reflection of Feelings
Client: When I came to know that my PTPN was
approved, I felt relieved because at least my
fear of not enough money reduced.
Counselor: You feel happy and relieved that your
financial concern is reduced.

Cluster of Skills 4:
Summarising
You have discussed about the main jobs and which
you like and dont like about your past occupations;
you have also talked about your plans to get
additional training. Are you ready to consider a few
other alternatives in planning your new career?

Merumus
OK Baskaran, in our session you have
talked about the attitudes of other
counselors in the school that you work.
They dont give their cooperation and they
also dont cooperate among themselves.

Cluster of Skills 5:
Confrontation

Share and explain Feelings

Im bored with your style of talking
I feel comfortable with the way youre
talking about yourself.

Cluster of Skills 5:
Confrontation

Feedback and Opinion

Yes, I feel confident from what you have
talked about yourself, you really think very
low of your abilities; from my observation ,
I think that you have said clearly and
precisely,for eg., ...

Cluster of Skills 6:
Interpretation
You seem to say that job stress has
caused you health and family problems.

Interpretation
Cr.: When youll take care of yourself?
Client: That is selfishness.
Cr.: So, Whats wrong with it?
Client: I dont like people who are selfish.
Cr.: Why ?
Client: People who are selfish are not that popular.
Cr.: So, popularity is important for you; and if youre
too concern about yourself, people wont like you.
Is that whats your feeling now?

Cluster of Skills:
Giving Information
Advice