Beruflich Dokumente
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Faisal Ghani
Chapter 09
Managing Decision
Faisal Ghani
Chapter 09
Managing Decision
Faisal Ghani
Chapter 09
Managing Decision
Faisal Ghani
Chapter 09
Managing Decision
Faisal Ghani
Certainty
Risk
Uncertainty
Lower
Chapter 09
Moderate
Higher
Decision-making Conditions
Managing Decision
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1.
2.
3.
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4.
5.
6.
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Details
Examples
Step 1:
Recognize and
define the decision
situation
Some stimuli
indicate that a
decision must be
made. The stimuli
must be positive or
negative.
A plant manager
sees that employee
turnover has
increased by 5
percent
Step 2:
Identify appropriate
alternatives
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Details
Examples
Step 3:
Evaluate
alternatives (see
diagram)
Each alternative is
evaluated to
determine its
feasibility, its
satisfactoriness, and
its consequence.
Increasing benefits
may not be feasible.
Increasing wages
and changing hiring
standards may
satisfy all conditions.
Step 4:
Selecting the best
alternative
Consider all
situational factors,
and choose the
alternative that best
fits the managers
situation.
Changing hiring
standards will take
an extended period
of time to cut
turnover, so increase
wages.
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No
No
Eliminate from
consideration.
Eliminate from
consideration.
Eliminate from
consideration.
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Details
Examples
Step 5:
Implementing the
chosen alternative
The chosen
alternative is
implemented into
the organizational
system.
Step 6:
Following up and
evaluating the
results
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Advantages
Disadvantages
1.
2.
3.
4.
Enhanced communication
of the decision may result
5.
Better decisions
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1.
2.
Compromise decisions
due to indecisiveness
may emerge
3.
4.
Managing Decision
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