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Pre-Test
4. The shift changed while the nursing staff was waiting for
the adult children of a deceased client to arrive. The
incoming nurse has never met the family. Which of the
following greetings is most appropriate?
A. Im very sorry for your loss.
B. Ill take you in to view the body.
C. I didnt know your husband, but I am sure he was a
wonderful person.
D. How long will you want to stay with your father.
Ans: A. This statement acknowledges the familys grief
simply. Avoid statements that may be interpreted as
overly impersonal(Option B), false support(Option C), or
harsh(Option D).
7. The nurse is caring for a family in a shelter two days following the
loss of their home due to a fire. The fire caused minor burns to
several members of the family but no life-threatening conditions.
Which of the following is the most important assessment data for the
nurse to gather at this time?
A. Availability of insurance coverage for rebuilding the house
B. Family members understanding of the extent of their physical
injuries
C. Psychological support resources available from friends or other
sources
D. Family members grief responses and coping behaviors
Ans: D. In order for the nurse to plan with and assist the family, the
nurse needs more data regarding the familys reactions to their
loss. Information on issues such as insurance coverage can wait
until later and may be more appropriately the responsibility of
social services rather than the nurse. It is important for the nurse
to determine their understanding of their injuries but they are
stated as minor. Once the nurse has assessed the familys
responses it will be important to determine availability of outside
resources to assist them.