Beruflich Dokumente
Kultur Dokumente
Specializare: LMA 1
Universitatea ,,Petru Maior
Facultatea de tiine i Litere
Trgu Mure
Conflict is:
Conflict results from opposing ideas and
actions of different entities or people, thus
resulting in an antagonistic state.
Differences
Personality
Choices
Opinions
Relationships
Incompatibilities
Misunderstandings
Disagreements
Decisions
Differences in views and ideas
Sets of goals
Interests
Competition
Rivalry
Boundaries
Different team identities
10. Stay calm: cooler heads prevail in even the most difficult
conflicts and makes it easier for others involved to get back to
the task at hand.
Remember!
Every conflict can reach a resolution if you
just take the right steps in resolving it, just
keep your calm and commit to reaching a
common end.
Bibliography
John McKee, 10 Things, September 3, 2009, available
online at: http://www.techrepublic.com/blog/10-
things/10-tips-and-tactics-for-dealing-with-conflict.
Carter McNamara, MBA, PhD, How to Deal With
Conflict, available online at:
managementhelp.org/interpersonal/conflict.htm.
Brad Evans , Types of Conflict Four Classifications,
August 16, 2013, available online at:
http://www.typesofconflict.org/types-of-conflict.