CHAPTER 3 & 4

Understanding the Cisco IP Phone

Concepts and Registration
Getting Familiar with CME
Administration

Connecting to the Network:

Connecting the
Phone to the
Network:
Ports:
RS232 Connects to
an expansion module
10/100 SW
Connect to the
network via a switch
or integrated switch
10/100 PC
Connect to a
Co-located PC

Power over Ethernet (PoE) or Inline Power (Cisco):

A Cisco phone can be powered by either Power over
Ethernet, Inline power or power brick.
Inline power was Ciscos pre-standard answer to
providing power.
Switch send a Fast link Pulse (FLP) to device.
Cisco pre-standard would loop FLP signal back
When switch receives FLP back it applies six
point three watts (6.3W) to the line
Device boots and uses Cisco Discovery Protocol
(CDP) to communicate with Cisco Devices

Power over Ethernet (PoE) or Inline Power (Cisco)

continued:
Power over Ethernet (PoE) or IEEE 802.3af
Constant small DC current applied to lines
When compatible device is connected a
precession resistor feeds back current to PoE
supply device.
When feedback is detected a specific amount of
power is supplied to the device.
Class 0 0.44 to 12.95 W, allocated 15.4W
Class 1 0.44 to 3.84W, allocated 4.0W
Class 2 3.84 to 6.49W, allocated 7.0W
Class 3 6.49 to 12.95W, allocated 15.4W

Power over Ethernet (PoE) or Inline Power (Cisco)

continued:
A power brick or separate power source can be used
to supply power by a separate power connection to
phone.
Not normally supplied with phone.
Power patch panel may be used to augment non-PoE
switches or devices
An in-line coupler may be used for each device to
inject power into the Ethernet connection.
A Cisco phone with a sidecar module added to
support additional lines will exceed the 802.3af power
supplied and need a power brick adapter.

Power over Ethernet (PoE) or Inline Power (Cisco)

continued:
Cisco Power Patch Panel:

Cisco Power Brick:

Power over Ethernet (PoE) or Inline Power (Cisco)

continued:
PoE in-line injector:

Power over Ethernet (PoE) or Inline Power (Cisco)

continued:

Using Virtual LANs (VLANs) to Subdivide Switch:

A VLAN = a Broadcast Domain = An IP Subnet

A virtual division of the switch.
Routers are used to interconnect VLANs
Benefits:
Increased performance
Improved manageability
Physical topology independence
Increased security

Switch Trunking:
Switches can be interconnected via a single
connection
Uses either IEEE 802.1Q (Standard) or InterSwitch Link protocol (ISL) a Cisco proprietary.
Native VLAN carries all management information
All frames are Tagged to cross the trunk link
except for the native VLAN frames.
Tagging adds bits onto frame which are removed
prior to exiting the switch on any line not a trunk
Tagging adds delay
Tagging saves physical ports
VLANs are distributed to all switches via Virtual
Trunking Protocol (VTP)

Virtual Trunking Protocol:

Switches exchange VLAN information automatically
VTP Domain Names and passwords are case sensitive
VTP Modes are server, client or transparent
VTP Server allows the creation or deletion of
VLANs throughout system. VLAN information is
saved in switch memory
VTP Client allows only the acceptance of VLANs
from the server. Information is not stored in
memory.
VTP Transparent mode allows the creation or
deletion of VLANs of local significance only. VLAN
information is stored in switch memory. Will pass VTP
information to other switches within the same domain.

Vlan Tagging:
Frames are Tagged to identify what vlan they are
associated with prior to being trunked.
The Tag is removed when the frame exits the
switch via an assess port.

Vlan Tagging:
When an attached computer or device, sends data
to the switch via the Cisco IP Phone it is not tagged
and in the vlan associated with the Access Port.
All VoIP traffic entering the port from the Cisco IP
Phone is tagged with the appropriate Voice Vlan
tag.

Creating VLANs on a Switch:

Switch(config)#vlan 10
Switch(config-vlan)#name DATA
Switch(config-vlan)#vlan 50
Switch(config-vlan)#name VOICE
Switch(config-vlan)#exit
Switch(config)#int fa0/1
Switch(config-if)#switchport trunk encap dot1q
Switch(config-if)#switchport mode trunk
Switch(config-if)#switchport trunk native vlan 1
Switch(config-if)#int fa0/2
Switch(config-if)#switchport mode access
Switch(config-if)#switchport access vlan 10
Switch(config-if)#switchport voice vlan 50
Switch(config-if)#end
Switch#

Assigning ports to VLANs on a Switch:

Switch(config)#interface range fa0/2-24
Switch(config-if-range)#switchport mode access
Switch(config-if-range)#switchport access vlan 50
Switch(config-if-range)#switchport voice vlan 10
Switch(config-if-range)#spanning-tree portfast
Switch(config-if-range)#end
Switch#
Note: It is now recommended to configure switch
ports as Access ports rather then Trunk ports!

Switch>ena
Switch#config t
Enter configuration commands, one per line. End with CNTL/Z.
Switch(config)#vlan 10
Switch(config-vlan)#name VOICE
Switch(config-vlan)#vlan 50
Switch(config-vlan)#name DATA
Switch(config-vlan)#int range fa0/2-24
Switch(config-if-range)#switchport mode access
Switch(config-if-range)#switchport access vlan 50
Switch(config-if-range)#switchport voice vlan 10
Switch(config-if-range)#end
Switch#
show vlan brief
VLAN Name
Status Ports
---- -------------------------------- --------- ------------------------------1 default
active Fa0/1, Gi0/1, Gi0/2
10 VOICE
active Fa0/2, Fa0/3, Fa0/4, Fa0/5
Fa0/6, Fa0/7, Fa0/8, Fa0/9
Fa0/10, Fa0/11, Fa0/12, Fa0/13
Fa0/14, Fa0/15, Fa0/16, Fa0/17
Fa0/18, Fa0/19, Fa0/20, Fa0/21
Fa0/22, Fa0/23, Fa0/24
50 DATA
active Fa0/2, Fa0/3, Fa0/4, Fa0/5
Fa0/6, Fa0/7, Fa0/8, Fa0/9
Fa0/10, Fa0/11, Fa0/12, Fa0/13
Fa0/14, Fa0/15, Fa0/16, Fa0/17
Fa0/18, Fa0/19, Fa0/20, Fa0/21
Fa0/22, Fa0/23, Fa0/24
1002 fddi-default
act/unsup
1003 token-ring-default
act/unsup
1004 fddinet-default
act/unsup
1005 trnet-default
act/unsup
Switch#

Creating Dynamic Host Control Protocol (DHCP) on a

Router:
Router(config)#ip dhcp pool DATA
Router(dhcp-config)#network 1.10.0.0 255.255.255.0
Router(dhcp-config)#default-router 1.10.0.1
Router(dhcp-config)#dns-server 4.2.2.2
Router(dhcp-config)#ip dhcp pool VOICE
Router(dhcp-config)#network 1.50.0.0 255.255.255.0
Router(dhcp-config)#default-router 1.50.0.1
Router(dhcp-config)#dns-server 4.2.2.2
Router(dhcp-config)#option 150 ip 1.50.0.1
Router(dhcp-config)#exit
Router(config)#ip dhcp excluded-address 1.10.0.1
Router(config)#ip dhcp excluded-address 1.50.0.1
Router(config)#end
Router#

NTP (Network Time Protocol):

Synchronize all devices to an atomic clock

Will display time and date on Cisco Phones
Will date e-mail and messages etc
Can use router clock as a time source (not accurate)
Router#clock set 14:32:27 23 September 2011

Router(config)#ntp server 64.209.210.20

Router(config)#clock timezone WARWICK -5
Router(config)#clock summer-time EST recurring 2 Sunday March
02:00 1 Sunday November 02:00
Router(config)#end
Router#
Stratum 1: Atomic clock directly attached
Stratum 2: Receives its time from a Stratum 1 NTP server
Stratum 3: Receives its time from a Stratum 2 device

NTP (Network Time Protocol) continued:

Router#show ntp associations

IP Phone Boot:
1. IP Phone connects to switchport
2. Switchport senses and supplies PoE
3. Via CDP phone receives voice VLAN information
4. Phone sends DHCP request on voice VLAN and
receives IP address, Mask and default-Gateway
5. Once addressed the phone contacts TFTP server
(Option 150) and downloads configuration files
6. Phone contacts first call processing center (CME
Router) and registers. If unable to contact will
contact additional centers as listed in configuration
Phone will use either the SIP (Session Initiation
Protocol) or SCCP (Skinny Client Control Protocol)
SIP will replace SCCP

IP Phone Protocol:
Phone will use either the SIP (Session Initiation
Protocol) or SCCP (Skinny Client Control Protocol)
SIP will replace SCCP
Phone protocol and CUCME manager protocol must
match
Once loaded, the CUCME protocol cannot be changed
Phone operating systems can be changed with
firmware from Cisco (Must have a CCO account)

Setting up HTTP/HTTPS access for Cisco

Configuration Professional:
Voice_HM(config)#ip http server
Voice_HM(config)#ip http secure-server
Voice_HM(config)#
*Sep 23 17:35:30.149: %PKI-4-NOAUTOSAVE: Configuration was
modified. Issue "writ
e memory" to save new certificate
Voice_HM(config)#username Admin privilege 15 secret cisco
Voice_HM(config)#ip http authentication local
Voice_HM(config)#line vty 0 4
Voice_HM(config-line)#login local
Voice_HM(config-line)#transport input telnet ssh
Voice_HM(config-line)#int fa0/0
Voice_HM(config-if)#ip address 200.0.0.1 255.255.255.0
Voice_HM(config-if)#ip dhcp excluded-address 200.0.0.1
Voice_HM(config)#ip dhcp pool OUTSIDE
Voice_HM(dhcp-config)#network 200.0.0.0 255.255.255.0
Voice_HM(dhcp-config)#default-router 200.0.0.1
Voice_HM(dhcp-config)#exit

End of Chapter 3 & 4