What is Tourism? Defined as the practice of traveling for pleasure or the business of providing tours and services for tourists.
PART-1- TOURISM AWARENESS
Tourism is the largest global industry Worlds largest employer Important to many developing countries
PART-1- TOURISM AWARENESS
Kinds of Tourism 1. Educational Tourism 2. Religious Tourism 3. Sports Tourism 4. Medical Tourism 5. Urban Tourism 6. Community Based Tourism
PART-1- TOURISM AWARENESS
Community Based Tourism Tourism activities that focused on the attraction, activities, authentic rural food and amenities of a community. (4 As) Ecotourism ecologically sustainable tourism with a primary focus on experiencing natural areas that fosters environmental and cultural
Part-1- TOURISM AWARENESS
understanding, appreciation and conservation. Agri-tourism Agriculturally-based operation or activity that brings visitors to a farm. Green Tourism An emerging form of tourism that enables a visitor or traveler to experience the joys of the country life, the hospitality of rural people and the pleasantries of the natural environment.
PART-1- TOURISM AWARENESS
Rural Tourism Any form of tourism that showcases the rural life, art, culture and heritage at rural locations, thereby be benefiting the local community economically and socially as well as enabling interaction between the tourists and local community for a more enriching experience.
PART-1- TOURISM AWARENESS
Tourists People who leave their home to temporarily visit a place other than that in. which they usually reside and earn their money. They should be spending and not earning money from the place that they visit. Their reasons can be for pleasure, meetings or seminars with the intention of learning something about the place like its history, people and culture, etc. 8
PART-1- TOURISM AWARENESS
Tour Guide is a person who manages and accompanies local or foreign tourists and other visitors within the country in order to provide needed information and explanations specially those relating to the history, archeology and culture of the place visited and in general, any matter which may promote the countrys tourism.
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Provide them information and
explanation about the place or whatever
you are showing them free from prejudice or propaganda. Ensure that what is presented as fact is
true and that a clear distinction is made
between the truth and the stories, legend, tradition or opinions. 13
Never report to work under the
influence of drugs or alcohol of offer
the same to tourists. Never take advance of the ignorance
of the tourist who rely on you for
guidance.
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Use common sense and be honest. Learn
to say I dont know if an answer to the
question is not possible. Insure their safety
1. Warn about plants that might
cause some allergies to some people. 2. Evaluation for those with vertigo or fear of height/ health problem and Thalassophobia or fear of seas or oceans or other large bodies of water. 15
3. Tropical sun/ inclement weather
4. Dogs that might bite 5. Presence of pickpockets and snatchers in crowded places etc. Protect the reputation of tourism in our
country by making every guided group
treats, with respect to the environment, wildlife, sights and monument and local customs and sensitivities. 16
Always remember that pimping and
dealing with prostitution either directly or indirectly , is no part of your job to please your tourists. Act as representative not just of the establishment but of the country to bring credit to the countrys tourism.
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Continue professional development by
attending lectures and symposium,
seminars, dialogs, with peers etc. respond to tour problems and
individual complaints.
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PART-2- GUIDING TECHNIQUE
Be prepared. Study the place or the tour
destination, and your clients.
Should have the contact numbers of
establishments related to job.
Always make a headcount before the bus
moves. Introduce yourself properly so it will be easy for
your tourists to remember your name.
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PART-2- GUIDING TECHNIQUE
Tell them the duration of the tour, distance or
the approximate traveling time from point of
origin of destination. Be able to identify subjects of political or
religious nature and how to avoid them.
Learn to read map. Learn some basic first aid. 21
PART-2- GUIDING TECHNIQUE
If you believe you have some sense of humor,
let them know but make sure your jokes are
not offensive. Always follow the leave no trace principle.
Dispose waste properly.
Leave what you find.
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QUALITIES ESSENTIAL TO EFFECTIVE PUBLIC
RELATIONS 1. A deep and abiding love for our country 2. Enthusiasm 3. A genuine interest in people 4. A sense of humor 5. Resourcefulness 6. Patience 7. Tact 8. Good manners 9. Good health
Zonal Public Hearings Consultations On The Proposed Revised PSGs For Bachelor of Science in Hospitality Management and Bachelor of Science in Tourism Management