Quality and Project Management For Technology CE00783-M: Basic Fundamentals and Theories

Quality and Project Management for Technology
CE00783-M
Basic Fundamentals and Theories

M.Sc. in Computing, Engineering and Technology
Prepared by: PDK First Prepared on: 01-02-2010 Last Modified on: 30-07-2010
Quality checked by:
Copyright 2010 Asia Pacific UCTI
Topic & Structure of the lesson

The Functions of Management

The Nature of Projects
Project Management Fundamentals
Slide 2 of 10
Learning Outcomes
At the end of this module, YOU should be able to:

Explain the management functions
Explain the project lifecycle
Slide 3 of 10
Key Terms you must be able to use

If you have mastered this topic, you should be able to use the following
terms correctly in your assignments and exams:
Key Term 1 Project Development
Key Term 2 - Project Lifecycle
Slide 4 of 10
Main Teaching Points

The Optimizing Process

Management Functions
Management Activities
Attributes of Project
4 Project Variables in Tension
Project Phase
Management Structure
Project Lifecycle
Slide 5 of 10
The Optimising process

(for Project Development Process)
Understand the status of the development process

Develop a vision of the desired process
Establish a prioritised list of process-improvement
actions
Produce a plan to accomplish the required actions
Commit the resources to execute the plan
Start over again
Those who refuse to learn the lessons of history are
condemned to repeat them
Slide 6 of 10
Management Functions
Plan
Organise
Direct
Control
Slide 7 of 10
According to Mintzberg (1970s)

1. The Interpersonal roles: dealing with people
Figurehead - performs ceremonial duties
Leader - hire, train, encourage and motivate staff
Liaison- make contacts with persons outside the
manager's own unit
Slide 8 of 10

2. The informational roles: handles information related to
the department
Monitor compare performance of the unit - against
internal and external
Disseminator - pass along valuable information to
others unit
Spokesperson - pass information along to those
outside the unit
Slide 9 of 10

3. Decisional roles: makes decisions
Entrepreneur - make permanent improvements to the

unit
Disturbance handler - react to unanticipated events
Resource allocator - determine who gets what
resources
Negotiator - resolve dispute both within the unit and
between the unit and its environment
Slide 10 of 10
Project Mgnt vs. Ordinary Mgnt.

Initiate
Direct
Measure
Control
Direct
Measure
Control
Terminate
Slide 11 of 10
Attributes of Projects
Goal, objective,
Distinct start & finish
Resources:
People,
Money,
Tools & Equipment,
Administration
Co-ordination
Temporary structure
Slide 12 of 10
Types of I.S. Projects

System Development
Package Implementation
End-User Computing (EUC)
Business Process Reengineering (BPR)
Rapid Application Development (RAD)
Technology Implementation
System Selection, etc... .
Slide 13 of 10
4 Project variables in Tension

Function
Quality
Cost
Time
Quality
Time
Cost
Slide 14 of 10
Variables in tension
The diagram illustrates:

that each variable is not mutually exclusive of the
others
any change or pressure to one variable will affect the
others
For example, higher quality = higher cost
The PM has to know how to maximize the project

variables
Slide 15 of 10
The Big Picture

All IT projects involve a web of communication
How much depends on the project
large projects may have a steering committee
small projects may involved the user and

analyst/designer
Slide 16 of 10
Project Phase
Terminate
Risk Management
Plan
Execute
Control
Quality Management
Initiate
People Management
Slide 17 of 10
Management Structure
Senior Line
Management
Steering Committee
Senior I.T.
Management
Line
Manager
Development
Manager
Project
Manager
Project
Leader
User Staff
Line Specialists
I.T. Staff
Technical Specialists
Project Team
Slide 18 of 10
Project Lifecycle
Initiate
Determine
Feasibility
Plan
Estimate
Obtain
Resources
Schedule
SDLC
Specifies
Execute Tasks
Until All Tasks
Are Complete
Collect Results
Check Quality
Assess Progress
Per Phase
Report
Plan Next
Phase
Estimate
Review
Terminate
Terminate
Slide 19 of 10
SDLC
Software Development Life Cycle (SDLC) this

methodology includes: analysis, design, programming,
testing and installation of software
The Software Development Lifecycle (SDLC) is

contained within the overall Project
The project lifecycle is thus a container for the SDLC
Slide 20 of 10
Question and Answer Session

Q&A
Slide 21 of 10
Next Session Initiate and Feasibility

Initiate
Determine
Feasibility
Plan
Estimate
Obtain
Resources
Schedule
SDLC
Specifies
Execute Tasks
Until All Tasks
Are Complete
Collect Results
Check Quality
Assess Progress
Per Phase
Report
Plan Next
Phase
Estimate
Review
Terminate
Terminate
Slide 22 of 10

Quality and Project Management For Technology CE00783-M: Basic Fundamentals and Theories

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Quality and Project Management for Technology

Basic Fundamentals and Theories

Topic & Structure of the lesson

The Functions of Management