Laundry

Hospitality Services and

Hotel Management

Making the Bed

Demonstrate

to the students how to make a

bed.
Each

student will make the bed and do the

turndown service.

Folding Sheets
http://www.marthastewart.com/269141/how-to-f

old-a-fitted-sheet

Laundry
The

laundry department is responsible for

the cleaning and maintenance of all linens.

The

staff includes the laundry supervisor,

laundry attendants, and seamsters.

 Laundry

supervisors- supervises the

attendants and seamsters. The supervisor is
also responsible for keeping track of all
linens and replacing linens when necessary.

The

laundry attendants perform all the

tasks involved in washing laundry. The
seamsters repairs worn or torn linens.
Seamsters used to be called seamstresses.

Washing Laundry
Tasks

include washing laundry, care of

linens, and inventory of linens

Washing

laundry includes five steps: sorting,

washing, drying, folding, and storing.

The

purpose of washing laundry is to make it

clean, sanitary, and attractive.

Sorting
Before

laundry can be washed, it must be

sorted.
Sorters

should separate laundry into these

piles: regular, damp, stained, and torn or
damaged.

Damp

linens are washed as soon as possible

to prevent the formation of mildew.

Pre-Treating Stains

Linens that are stained or very dirty should

be treated with a stain remover as soon as
possible.

There are three basic treatment methods:

1.
2.
3.

Soaking in a stain removal solution

Applying a detergent paste to the stain
Using special treatment methods listed on a
stain removal chart

Repair of Linens
Torn

or damaged linens need to be

repaired before they are washed.

Linens

that cannot be repaired must be

discarded and deleted from inventory.

Repairing

linens is also called mending.

Seamsters repair the linens, drapes,
curtains, and other linen products for the
hotel.

Washing and Drying

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Hot water and sanitizing solutions are used in the

washing machine for both cleaning and killing
pathogens.

Laundry must be thoroughly dried before folding.

Laundry is dried in the dryer. Pathogens often thrive

in the dryers lint trap. The lint trap must be regularly
cleaned with a sanitizing solution.

Folding and Storing

After

linens are dried, they must be ironed

and folded. Flatwork presses and flatwork
irons are used to iron sheets. Some hotels
have machines that automatically fold
sheets.

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Care for Linens

New

linens are expensive; therefore, efforts

are made to make the linens last.

Linens

should last at least three years before

they need to be repaired.

Linens

last longer when they are handled

carefully and washed properly.

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Inventory of Linens
The

linen room is where clean linens are

stored.

The

Linen Room Supervisor or the

Executive Housekeeper is responsible for
the linen inventory.

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PAR stock

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Ideally, the hotel should have five times the daily

amount of laundry used. Most hotels have three or
four times the daily amount.
Four reasons linens need to be replaced:
1.
normal wear and tear
2.
improper uses
3.
losses in the laundry
4.
theft

PAR stock

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The quality of linens will help determine how long

they will last.

The PMS can be used to keep the linen inventory

records. The linen room must be locked. Items
cannot be taken without a requisition form that is
approved by the supervisor.

Twice a year count should be made of every linen

item in stock.

Folding Towels the hotel way

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Animal Towels, the fun way!

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