Beruflich Dokumente
Kultur Dokumente
INDUSTRY
1
Raini Portelipo
School Of Hospitality and Tourism
Management
CHAPTER OBJECTIVE
To
IMPORTANCE OF THE
HOTEL
History.
Business
purpose.
Leisure purpose.
3
statler
Conrad Hilton
Cesar Ritz
William Waldorf Astor & John Jacob Astor
IV
Kemmons Wilson
J.W Marriott
Ernest Henderson & Robert Moore
Ray Schultz
CLASSIFICATION OF HOTEL
PROPERTIES
Price
Function
Location
Market
Segment
Other Classification
5
PRICE
FUNCTION
Convention Hotel
- With 500 or more rooms.
- Meeting and function space, large ballroom
- Restaurant, lounges, banquet facilities & room service.
Commercial Hotel
- Smaller with 100 to 500 rooms
- Limited space and service provided.
7
LOCATION
Airport Hotel
Highway Hotel
MARKET SEGMENT
Resorts
- Famous place such as Hawaii, Mexico or The Caribbean
- Destination that normally famous for its uniqueness
and specialty ( Beach, Theme park)
Casino Hotel
Health and Spas
Vacation ownership
OTHER CLASSIFICATION
All
suite Hotel
Historic conversion
Bed and Breakfast
Boutique Hotel trendy, affluent &
artistic.
10
TYPES OF LODGING
A.
HOTEL
11
12
B.
MOTELS
Single stories
Fewer amenities and less expensive to
operate
Lower rates, basic accommodations, roadway
locations,
Lack of center lobby were well-suited for the
new overnight traveler
Less formal, guest carry their own bag and
free parking, often adjacent the room
Provide swimming pool and restaurant
service
13
14
C.
RESIDENTIAL HOTELS
Long
term accommodation
Provide housekeeping service, dining room
and room service
Rooms may resemble suites in layout and
design.
The food and beverage is small and
convenience for residential,
(Apartment)
15
16
17
18
E.
RESORT HOTELS
Cater
for vacationers
Mostly located in seashore, mountain and
away from city, but have transportation
Have special activities golf, tennis,
horseback riding, etc
19
20
UNUSUAL HOTELS
Ice
Hotel in Swedish
Lapland
The Treetops Hotel in
Kenya
Underwater Hotel in
Australia
Capsule Hotel in Japan
The Burj Al Arab in
Dubai
21
22
Reception
Concierge
Counter
Public
Area
Restaurant or F&B Outlets
23
24
HOTEL OWNERSHIP
Independent Hotel
Franchise Hotel
e.g. AmeriHost, Days Inn, Ramada Worldwide
25
MAJOR DEPARTMENT
AND RESPONSIBILITIES
Front
Office Department
Housekeeping Department
Food & Beverages Department
Housekeeping
Kitchen
Sales and Marketing
Maintenance and Facilities Department
Human Resources Department
Account Department
28
Q&A
29