Beruflich Dokumente
Kultur Dokumente
Project Management
17-2
Project Management
Inputs
Quality
Policy
Scope
statement
Other
process
outputs
Tools and
Techniques
Benchmarking
Quality
standards (eg.
ISO 9000 series)
Outputs
Quality
Management
Plan
Check lists
17-3
Project Management
Quality Planning-Inputs
Quality Policy
This is the overall intention and direction of an
organization with regard to quality as expressed by top
management.
Other process outputs
Processes in other knowledge areas may produce
outputs that should be considered as part of quality
planning.
17-4
Project Management
Benchmarking
This involves comparing actual or planned project
practices to those of other projects to generate ideas for
improvement and to provide standards by which to
measure performance.
Quality Standards
These are application area specific standards or
regulations that may affect the project.
ISO 9000 series standards give useful information on
Quality Planning.
17-5
Project Management
Quality Planning-Outputs
Checklists
A checklist
17-6
Project Management
Inputs
Quality
Management
Plan
Checklists
Tools and
Techniques
Quality
audits
Outputs
Quality
improvement
17-7
Project Management
Quality audits
17-8
Project Management
Quality Assurance-Outputs
Quality improvement
17-9
Project Management
Inputs
Work results
Quality
management
plan
Operational
definitions
Checklists
Tools and
Techniques
Inspection
Statistical
sampling
Outputs
Quality
improvement
Acceptance
decisions
Rework
Completed
checklists
Quality Control-Inputs
Work results
Statistical sampling
Quality Control-Outputs
Acceptance decisions
Rework
Checklists