Beruflich Dokumente
Kultur Dokumente
session 1
Beyond
words…
1
Introduction
Non-verbal communication
Eye
Postures(e.g.slouching) movement(e.g.winking)
Facial expression(e.g.frown)
Learning Outcomes
On successful completion of this session, you will
be able to:
Develop understanding of non-verbal
communication;
Realise the importance of body language;
Illustrate how body talks with face.
BODILY SPEAKING…
§ According to the social anthropologist, Edward T. Hall,
in a normal conversation, less than 35% of the social
meanings is actually transmitted by words.
§ So, at least 65% of it is conveyed through the body (non-
verbal channel).
§ Communication researcher Mehrabian found only 7% of
a message’s effect are carried by words; listeners
receive the other 93% through non-verbal means.
4
Definitions
Body language is a form of non-verbal communication,
consisting of body pose, gestures, and eye movements.
Non-verbal signals are unconscious parts of our
behaviour.
It is the non-spoken communication that goes on in
every face-to-face encounter.
Types of body language
Positive
Body Language
Looking toward
Smiling someone
Nodding
Negative
Body Language
Magic face
Head movement
Eye movement
Facial expressions
Ears
Nose
Looking up thinking
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“I can’t believe it! That is unfair!”
Happy
Angry
“I lost my wallet!”
Crossing
at the
Knee
Ankle I I am assertively relaxed.
on Knee
Leg Lock
Position
I am slinkily relaxed.
Foot Tapping or Wagging
Bored/nervous
THANKS! AND …..
∗ YOUR
∗ thoughts
∗ experiences
∗ questions
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