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Innovative Training

Methodologies-III
Case Study Teaching and Writing
April 12th 2015

Anjali Raina
Executive Director, India Research
Centre, Harvard Business School

What is a Case Study?

Its a Detective
Story

Through guided
discussion

The
studentsarrive
at possible
answers

Without a
conclusion

Growing Interest in South Asia


Building Intellectual Capital

Students Interning in India

~169 case studies*

FY08 FY14 :578

68 Research Projects**

Indian Faculty Trained in Case


Writing and Case Teaching

174 Best of Harvard in India Events


covering 11652 attendees across 8
cities**

FY08 FY14 : 719

Executive Education

FY08-FY15: 1823 attendees, 35


programs and 60 scholarships

*Data from FY 05 ** Data from FY 06

HBS Faculty Engagement


147 Faculty Visits**

Case Portfolio : 169 Cases, 68 Research


Projects
Some Emerging Trends:
FY 05 - FY 15

Multigenerational Workplace
The Digital Wave
Rural/Urban Transformation
Inclusive Growth Mantra
Infrastructural Development
Hunger for the Good Life
Citizens, Politics and the Revolving
Door
Growing Ambitions for Size and
Scale

Leadership
Challenges

Exploring Indian Managerial Dilemmas of


Urbanization Relevance
& Sustainability
Leadership
Global
Land Acquisition in India: Public Purpose and
Private Property
King Abdullah Economic City Design: Vision and
Design
Dharavi Developing Asias Largest Slum (A+B)

Delhi Metro Rail Corporation


Aadhaar: Indias Unique Identification System
Narayana Hrudayalaya Heart Hospital: Cardiac
Case for the Poor (B) + Video Supplement
HN Agri Serve : Growing Prosperity

Public Private Partnership

Organization Culture

Delhi Mumbai Industrial Corridor Case


Dharavi Developing Asia s Largest Slum (A+B)
Bardhaman (A+B): Shrachi and the West Bengal
Housing Board

The Dabbawala System: On Time Delivery, Every


Time
Mindtree: A Community of Committee

Base of Pyramid

Human Resources

Tech Mahindra and the Acquisition of Satyam Computers


(A)

Teamlease: Putting India to Work (II) Legally


Pratham Every Child in School and Learning
Well
Intuit Inc: Project AgriNova

Naina Lal Kidwai: Investing in Her Country


Hindustan Unilever Limited
Accentures War for Talent in India

Globalization

Crisis Management

Technology

Marketing & Branding

Bharti Airtel in Africa


Hollywood in India: Protecting Intellectual
Property (A+B)
Can Bollywood go Global?
I Paid a Bribe (Dot) Com
eHealthpoint: Health for Rural India
BMVSS: Changing Lives, One Jaipur Limb at a
Time

Innovation

Terror at the Taj Bombay: Customer Centric


Leadership
Accounting for Catastrophes: BP PLC and Union
Carbide Corporation

Strategy

Indias Amul: Keeping up with the


Times
Coffee War in India: Caf Coffee Day
Takes on the Global Brands
Indian Railways: Building a
Permanent Legacy?
Special Economic Zones in India:
Public Purpose and Private Property
Note: several of the case studies reflect more than one
(A+B)

Tata Nono The People car (A)


Schneider Electric : Becoming the
Global Specialist in Energy
Management
Aspada

Excel Entertainment
Jaipur Literature Festival Beyond the Festival
Template
Building Brand Infosys

Finance & Accounting

Axis Bank
Getit
State Bank of India: Transformig a State
Owned Giant
Blackstones Investment in Internet
KGFS: A new approach to rural finance

Exploring Diverse Industries


Financial Sector : 19
Aspada: In Search of the Right Structure for
Impact Investing
Building a High Performance Culture at IDFC
YES BANK: Mainstreaming Development into
Indian Banking

Agribusiness : 8
Intuit Inc.: Project AgriNova
Jain Irrigation Systems Limited: Inclusive
Growth for India's Farmers
Indias Amul : Keeping up with the times
HN Agri Serve : Growing Prosperity

Microfinance : 8

Energy : 4

Equitas Microfinance (B): Response to the Andhra Pradesh


Crisis
BASIX.
Ujjivan: A Microfinance Institution at a Crossroads (A)
KGFS: A new approach to rural finance

Schneider Electric : Becoming the Global


Specialist in Energy Management
Accounting for Catastrophes: BP PLC and
Union Carbide Corporation (A)
The Suzlon Edge

State Owned Enterprise : 5

Healthcare 13

Aadhaar: Indias Unique Identification System


State Bank of India: Transforming a State
Owned Giant
Hindustan Petroleum Corporation Ltd.: Driving
Change Through Internal Communication

eHealthpoint: Healthcare for Rural India


Cipla 2011
Fortis Healthcare (A)

IT : 19

Infrastructure : 8

Tech Mahindra and the Acquisition of Satyam


Computers (A)
Building Brand Infosys
Microsoft IT India

Delhi-Mumbai Industrial Corridor: India's


Road to Prosperity?
Kumbh Mela: India's Pop-up Mega-City
Special Economic Zones in India: Public
Purpose and Private Property

Business Model: Hi-Tech Hi-Touch and


Affordable

Health
Narayana
Hrudayalaya
Heart Hospital:
Cardiac Care for
the Poor
eHealthpoint:
Healthcare for
Rural India

Water
Hindustan
Unilever: 'Pureit'
Water Purifier
Sarvajal: Water
for All

Housing
Mahindra &
Mahindra:
Affordable Housing

Documenting Business History


History of
India
Part of the

Business
History
Initiative. Plans
to cover 20
Indian Business
Leaders.
Completed 8
interviews (dob
1924 onwards)

Case
Series

2003 2013
7 cases - Bharti
Group
2005 2014
5 cases Mahindra &
Mahindra
2002 2010
11 cases Tata
Group
2005 - 2012 - 4
Cases - Infosys
2005 2012 2
Cases - HUL

Baker
Library
Connecting to

Indian Data
sources &
Archives
specifically with
Doordarshan,
Film Division
and Bloomberg
Training

librarians in
India

he Case Method in
rofessional Education

Presentation Overview

01

Objectives
Objectives of
of Professional
Professional Education
Education

02

Choice
Choice of
of Pedagogies
Pedagogies

03

Case
Case Method
Method

04

Resources
Resources on
on Case
Case Pedagogy
Pedagogy

Objectives of Professional Education


Knowledge

Skills

Professional
Identity
Leadership

Transmittal of information, concepts,


frameworks, tools, techniques

Development of capabilities with respect to


analysis, critical thinking/ judgment, decisionmaking, execution
Development of values, self-awareness,
leadership capabilities, capacity for on-going
learning

Choice of Pedagogies

Passive
learnin
g

Lectures
Readings
Videos

Active
learnin
g:
interact
ive

Active
learnin
g:
individu
al

Writing Assignments,
Research Projects, Problem
Sets, On-line tutorials

Case and Non-case


Discussions, Team projects,
Simulations

Case Method:
Why?

Importance of
all three levels
of learning in
professional
education

Proponents Assume

Advantages of
active (vs.
passive)
learning

Additional
advantages of
interactive
(vs. individual)
forms of
active learning

Value of
student
experience,
insights

Case Method:
What?

Typically, a
description of an
actual situation
associated with the
relevant
professional field

The Case
Ideally, the case
presents data (vs.
analysis) and
requires students
to evaluate
issues and make
decisions

Cases often
designed to
present
archetypes,
illuminate core
principles

Case Method:
What?

Cases may be
assigned alone or
supplemented with
lectures, readings

The Method

Case analysis
may be purely
discussion based or include
writing
assignments,
presentations

Case instructor
styles range
from highly
directive to
loosely
facilitative

Case Method: How?


HBS Model
Pre-class
Students
Careful individual
preparation of case (and
supplemental readings),
guided by assignment
questions
Discussions in learning
teams

Pre-class
Instructor
Careful preparation of class
content and process, drawing
on teaching note and
teaching group if available
Teaching plan includes
learning objectives,
discussion segments
(pastures), question plan,
board plan, opening, closing,
student call list

Case Method: How?


HBS Model
In-class
Students

In-class
Instructor

Role: learner and contributor


to collective learning vs.
performer
Active listening and
participation
Willing to take risks

Role: guide vs. facilitator; jazz


combo leader vs. orchestra
director
Respectful, yet sets high
standards
Encourages student-tostudent exchanges vs. pure
Socratic dialogue (instructorstudent)

Case Method: How?


HBS Model

Institutional Features

Case Method: How?


HBS Model

Institutional Features

Case Method: How?


HBS Model

Institutional Features

Case Method: How?


HBS Model

Institutional Features

Case Method: How?


HBS Model

Institutional Features

Case Method: Issues

1Art vs. craft of case teaching


2

Critiques of case method: theory vs. execution

High risk/reward trade-off in case method vs. traditional pedagogy

4Transferability of HBS model

HBS Cases: Locating HBS Cases

https://hbr.org/store?cm_sp=Left%20N
avigation-_-HBR%20Store-_-LANDING

Contact:
Vinay Hebbar,
Managing Director
Asia Pacific Harvard
Business Publishing
Email id
vhebbar@harvardbusiness
.org

https://cb.hbsp.harvard.edu/cbmp/pages
/home

Resources on Case Pedagogy


Christensen Center Website
www.hbs.edu/teachingandlearningcenter/
Harvard Business School Publishing
www.hbsp.harvard.edu/product/participant-centered-learning