Company Profile

Eagle Information Systems Pvt.

Ltd.

eagle.in | exilient.com

Our Attributes
Leader in IT Aftermarket
Eagle is a leader in the Indian IT aftermarket providing
accessories, spare parts and services for branded servers,
printers, plotters, PCs and laptops. We have offices across
11 locations, 120 distributors, 800 resellers, service
network in 78 cities and strong online presence through
our e-commerce website.
Unique Value Proposition
Eagle has a unique distinction of having its own brand of
laptop products, direct presence across the country, wide
distribution channel, ability to procure hard-to-find parts
for server, printer & laptop, chain of chip-level repair
centres, technical training programs and proven skills to
manage large service contracts.

Mission & Vision

Mission
After buying the box, whenever a customer needs a product
or service, he should come to Eagle and we should always
be able to delight him.

Vision
To make Eagle the No.1 Company in the Indian IT
Aftermarket with
- Offices & outlets across the whole country
- Reach to channel partners & end customers
- Products & services available through our website.

Eagle Values
Belief in and adherence to our values have resulted in a
healthy organizational culture.

Customer Satisfaction
Our determination to see satisfied customers makes us push
ourselves to exceed customer expectations.

Pursuit of Excellence
Citius, altius, fortius. We are constantly trying to become a
faster, smarter and better company trying to shave off
that split second so that we can deliver better products
and services to our customers.

Integrity
We take care to ensure that we do the right things the right
way and not cut corners.

History

Lines Of Business (LOB)

Eagle has the following 4 lines of
business, each managed by an LOB
Manager:

Server Parts
Printer & Plotter Parts
Exilient Laptop Parts
Services

Server Parts
Eagle specializes in following hardto-find server parts of HP, IBM &
Dell used for replacement or
upgradation :

Motherboard
Power Supply
Hard Disk
Memory
RAID Card
HBA Card
Network Interface Card

Printer & Plotter Parts

Eagle specializes in following hard-to-find HP
printer & plotter parts :
Laser Printer

Plotter

Maintenance Kit
Fuser Assembly
Formatter
Drum Kit
Transfer Kit
Duplexer
Paper Tray
Separation Pad
Roller
Gear

Carriage
Assembly
Electronic
Module
Service Station
Ink Tube
Assembly
Encoder Strip
Trailing Cable
Encoder Strip
Belt

Highlights

Exilient Laptop Parts

Exilient brand owned by
Eagle
Compatible with most
brands
High quality; 7 stage QC
Wide range; > 400 SKUs
1 Year nationwide
warranty
Attractive packaging
Serial number tracking
Preferred brand across
India
Distribution channel in
120 cities
Partner programs
Aggressive sales
promotion

Exilient Laptop Parts

Laptop Battery

Laptop Adapter

Exilient Laptop Parts

Laptop LCD
Screen

Laptop Keyboard

Services
Maintenance
Contract
Large volume
hardware.

multi-location

AMC

of

IT

Installation Support
Enabling IT vendors to offer installation
support to their customers across the
country.

Laptop Service Centre

Specialized
centres.

multi-brand

laptop

repair

Service Centre Franchising

Enabling channel partners to operate
professionally run laptop service centre as
our franchisee.

Laptop Repair Training

Certified laptop repair training program for

Service Support Locations

Laptop Service Centres

Laptop Repair Training

Eagle Strengths
11 Branch
Locations
-

Delhi
Chandigarh
Lucknow
Dehradun
Kolkata
Guwahati
Ahmedabad
Mumbai
Bangalore
Chennai
Hyderabad

Well
Managed
Financially

11
Branches

4 LOBs

Matrix
Organizati
on
Structure

4 Vertical LOBs
- Server Parts
- Printer & Plotter Parts
- Exilient Laptop Parts
- Services
- Each LOB managed by
LOB Mgr

Strong Team
Eagle
Strength
s

- Director Sales
- Director
Operations
- 4 LOB Managers
- 4 Regional
Managers
- 11 Branch
Managers

Distribution
Channel
e-commerce

www.exilient.co
m

- 120 Distributors
- 800 Resellers
- 78 Location Service
Network

Customer List
CGWB
Intellinet
NTPC
Shahi Exports
IOCL
Redington India Ltd.
GAIL
Automotive
IL&FS
Manufacturers
ONGC
Dorma India
KPMG
ISKCON
Lanco Group
Emerson Group
Mckinsey
Emcon Technologies
Oracle
Greaves Cotton Ltd.
World Bank
Wesman Engineering
Hindustan Unilever Ltd. Khaitan Electricals
HCL
Emami Paper Mills
State Bank of India
Khanna Paper Mills
Capgemini
Rama Overseas Ltd.
Tata Motors
Sahara Group
WNS Global Services
Solaron
Reliance
I-Logicon
Communications
Kortek Electronics
Haldia Petrochemicals Fortis Hospital

Orient Tiles
International Management
Institute
Lovely Professional University
ICFAI
IIM Lucknow
Indian Institute of Science
Microgenesys Cadsoft
Hewitt Associates
BFW
Beganto Software
Dua Associates
Emirates Shipping Agencies
Hindustan Turbo Machineries
Fiserv
Sakshi Media
Ramboll Telecom India
Convergent Communication
CICB-Chemicon
Aurobindo Pharma

Spirited Team

Team Eagle
Keeps you
going

Picture of Team Eagles rafting expedition at Rishikesh