SynapseIndia Reviews on

Enterprise Mobility & the Cloud

Enabling a Mobile Workforce

Introduction
The IT industry is rapidly moving towards a world of mobile,
cloud, big data, and social computing services much faster than
many realize. These technologies are forecasted to drive 90% of
all IT growth over the next 5-7 years (IDC Nov 2012)

In the federal government, agency leaders are looking to mobile

and cloud technologies to offset increased budgetary pressures.
These platforms allow agencies to reduce real estate, energy, and
IT capital / infrastructure costs from increased worker mobility,
telecommuting, cloud adoption

By 2015, the federal government plans to save close to $5B

annually through data center consolidation enabled by cloud
computing (NextGov Jan 2013)

First, lets take a moment and

review some key Mobility and
Cloud terms

What exactly is the Cloud?

A model for enabling ubiquitous,
convenient, on-demand network access
to a shared pool of configurable
computing resources (e.g., networks,
servers, storage, applications, and
services) that can be rapidly provisioned
and released with minimal management
effort or service provider interaction.

There are 3 basic Cloud Service Models - SaaS

SaaS

App 1

App 2

App 3

PaaS

Integration & Middleware

IaaS

Infrastructure (Hardware, Network, Storage)

Software as service.
Software, applications,
and data are hosted in
the cloud by a 3rd
party. Typically access
via a web browser.

There are 3 basic Cloud Service Models - PaaS

SaaS

App 1

App 2

App 3

PaaS

Integration & Middleware

IaaS

Infrastructure (Hardware, Network, Storage)

Platform as service.
A service that allows
you to build, deploy,
and host applications
in the cloud by a 3rd
party.

There are 3 basic Cloud Service Models - IaaS

Infrastructure as service.
SaaS

App 1

App 2

App 3

PaaS

Integration & Middleware

IaaS

Infrastructure (Hardware, Network, Storage)

A service that allows you

to utilize IT hardware,
network, and/or storage
in the cloud by a 3rd
party.

Enterprise Mobility Some Key Terms

BYOD

Consumerization of IT

Enterprise Mobility

Mobile Device Management

(MDM)

Mobile Application Management

(MAM)

Over the Air (OTA) Transmission

Virtual Desktop Infrastructure

(VDI)

User Experience

What is driving adoption of

Enterprise Mobility and Cloud in
the workplace?

Smartphones are surpassing PCs in sales

Spending on mobile devices are surpassing PCs as part of a shift to platforms built on mobile computing, cloud
services, social networking, and big data (IDC)

The rise of the tablet

80% of polled IT professional say tables are growing in organizational importance, 64% of organizations are
adopting customer applications for business practices and 65% are predicting an increase in employee owned
devices used within the organization (InfoWeek)

Internet traffic from mobile devices is growing

rapidly

Global internet traffic originating from mobile devices climbed to 13% of total internet traffic in 2011. By 2015,
more Americans will access the internet via mobile devices than desktop PCs
(Federal Government Digital Strategy, May 2012)

Employees personal use of consumer cloud services

End user experience with consumer cloud services is accelerating organizations cloud adoption
(CDW 2013 State of the Cloud Report)

Consumerization of IT is driving BYOD adoption

According to Gartner, Smartphone BYOD programs are in place at 33% of companies

Consumerization of IT is driving BYOD adoption

According to Gartner, Tablet BYOD programs are in place at 47% of companies

Consumerization of IT is driving BYOD adoption

40% report their agency has or will implement BYOD within the next 2 years (Mobile Work Exchange May 2013).
38% of companies expect to stop providing devices to workers by 2016 (Gartner April 2013)

The Federal Govt is committed

to Mobile and the Cloud

Digital Government: Building a 21st Century

Platform
In May,
GSA awarded govt-wide
contract for wireless service
& mobile devices with
projected savings of $300M
over 5 years (GSA.gov)

Digital Government Strategy outlines (3) objectives

Enable constituents and federal mobile work force to access highquality digital government information and services anywhere,
anytime, on any device

Seize opportunity to procure and manage devices, applications,

and data in smart, secure, and affordable ways

Utilize power of govt data to spur innovation and improve

quality of service for American citizens

Department of Defense Mobile Device Strategy

The DoD is looking to

support 100K+ unclassified
users by 2Q 2014 and
ultimately support 600K
users
(Feb 2013 DoD Mobile
Device Implementation
plan )

DoD Mobile Device Strategy outlines (3) goals

Advance and evolve the DoD IT Infrastructure to support mobile

devices

Institute mobile device policies and standards

Promote development and use of DoD mobile and web enabled

applications

Benefits and Challenges

Workforce mobility and telecommuting are gaining

steam

According to the GSA, telework delivers a 200-1500% ROI through increased productivity, reduced absenteeism,
lower real estate costs, and reducted recruitement needs
Mobile Work Exchange April 2013

and offer tremendous personal savings & benefits

According to the Mobile Work Exchange, the telework week held in March saved over $12M in commuter costs
Mobile Work Exchange April 2013

Various benefits are driving adoption of Mobile &

Cloud

Employee Satisfaction

Increased Productivity

Scalability
(Elasticity)

Business agility

Email

Data
Messaging

Business
Applications

Lower Capital Expense

Innovation
Improved customer
experience

but there are challenges & barriers with Mobile &

Cloud
Federal & corporate IT leaders are
struggling with:

Top Mobile Barriers Federal IT Executives

Security

73%

Budgets

60%
42%

Technical

Culture

Security of proprietary data and systems

Policies
Leadership

C-Level pressure to act now

Technology integration

35%

Service performance

30%

Budgets / BYOD hidden costs

27%
0%

50%

100%

Lack of corporate policies

Cultural adoption & training

Mobile Work Exchange Survey May 2013

Rapid pace of technology change

Top Cloud Barriers IT Leaders

Large & growing # of vendors

Regulatory & mandate compliance

46%

32%

25%

Security

Performance

Integration

Supporting multiple OS / Plaforms

Changes to organizational R&R

CDW 2013 State of the Cloud Report

Software solutions exists to deal with some

challenges

.but a comprehensive mobile & cloud strategy is

required

Enterprise Strategy
Enterprise strategy and vision

Workforce enablement

Strategy

Enterprise
Strategy

Business processes

Customer, suppliers & partners

Marketing and adoption plans

.but a comprehensive mobile & cloud strategy is

required

Program Governance
Portfolio management

Performance measurement

Strategy

Governance

Organizational structure

Expense and asset management

Corporate policies

.but a comprehensive mobile & cloud strategy is

required

Security
Security Policies

Strategy

Security

Risk Management

Network access and control

Device & application management

.but a comprehensive mobile & cloud strategy is

required

Applications
Application strategy

Strategy

Applications

Application architecture

User experience and design

IT capabilities & processes