E- commerce

PRESENTED BY:
SURBHI GUPTA
SUNKAPPA TALVAR
TANAY SINGH
VARSHA SHARMA

Outline of the presentation

About the e-commerce
Features of electronic commerce
Frame work of electronic commerce
Types of E-commerce
Applications of e-commerce
Some quick facts about E-commerce

E-commerce
Electronic commerce is the business environment in
which information for the buying, selling and
transportation of goods and services moves
electronically
Electronic deals with technology that deliver online
business services and products.
It combines information and telecommunication
technologies, the internet and the World wide web

E-commerce features
Global Reach
Richness
Interactivity
Information Density
Ubiquity
Universal Standards
Personalisation

global
reach

Richne
ss

Interactivit
y

Informatio
n density

Ubiquity

Universal
Standard

Personalisati
on

Framework of E-Commerce
The basic framework of e-commerce enables doing
business online. The framework consist of a
comprehensive structure beginning with the based
technology layer to the general service layer.
E-commerce has, to a certain extent, changed
markets structure. Traditionally, market ties were
created through the exchange of goods, or services,
and money.

Elements of E-Commerce
Information super Highway
Multimedia content and Network
Publishing
Messaging and Information
distribution
Common Business Services

Pillars of E-Commerce Framework

Public policy and privacy issues
Technical standards

Types of E-commerce
Business-to-Consumer(B2C):
In B2C, business sell directly a diverse group of products
and services to the customers.

CUSTOMER

ISP

FIREWAL
L
Example
Flip kart
Amazon

CUSTOMER

ISP

PRODUCT
SUGESSTIO
N

ELECTRONI
C
CATALOUGE

HELP
DESK

VIRTUAL
STORE

PAYMENT
PROCESS

ACCOUNT

BUSINESS TO BUSINESS(B2B)
Business-to-business(B2B) e-commerce holds
electronic transactions among and between
businesses.
SHIPING
LOGISTIC

INVENTRY
STATUS
BUSINESS

BUSINESS
INTERNET
Example
Cisco
Kinaxis

BUSINESS

BUSINESS
BUSINESS
CONTRACT

INVOICE

PURCHASE
ORDER

CONSUMER-TOCONSUMER(C2C)
Using C2C e-commerce, consumer sell directly to other
consumers using the Internet and web technologies.
CUSTOMER

ISP

CUSTOMER
ISP

CUSTOMER
ISP

INTERNET

ExampleEbay.com
Gittigidiyor.com

CATALOGS

ESCROW

AUCTIONS

Consumer-to- Business (C2B)

Consumer-to-Business(C2B) e-commerce that involves
individual selling to business may include a
service/product that a consumer is willing to sell.
CUSTOMER

BUSINESS
ISP

ISP
INTERNET

ExamplePazaryerim.co
m
Mobshop.com

ISP

CUSTOMER

CATALOGS

ESCROWS

BUSINESS

 BUSINESS-TO-EMPLOYEE(B2E)
The transactions between the business and the employee is called
business-to-employee services.

BUSINESS-TO-GOVERNMENT(B2G)
The transactions between the business and the government over
electronic network are termed as B2G
B2G e-commerce involves the use of internet for public
procurement, licensing procedures, government-related
formalities and filling of tax returns

VIDEO

E-commerce application
An application is a software program designed to
accomplish one or more tasks in a particular software
environment.

An ecommerce application is a software

application that is specifically designed to support the
creation of an ecommerce website or add functionality
to it

Application cont.
E-banking
E-trading
E-learning
Employment placement and job market
Online publishing
E-healthcare
E-tailing
E-auctions
Insurance
E-searching

E-banking
cyber banking/virtual banking/home online
banking
No need of physical presence
Anywhere, anytime
Saves time and money
Secure money transfer, view account detail and pay bills ,order
cheques
(hdfc.com, icici.com, axis.com, idbi.com, sbi.com )

E-trading
Buyer and seller in a virtual platform
Buying and selling financial security through internet
Middleman can be avoided
Historical data, graphs, trading history,demet and personal
account balance anytime.
(indiaonline.com, NSE-india.com, BSE-india.com )

E-learning
Instructions are delivered by tutor to student over time.flexible
and provides anywhere anytime learning mode.
Cost efficient mode
(24x7.com,khanacademy.com, skillshare, edx,
onlinelearning.com,coursera.org)

Employment placement and job market

Job and placement to efficient employees who have extraordinary skills.

Best employ to employers

(nokri.com, monsterindia.com, careerbuilder.com, fresherworld.com)

Online publishing

E-delivery of newspaper, magazines and information's through internet.

Online bibliographies and selling knowledge that are stored in online

database.

(booktango.com, blurb.com, expressindia.com)

Healthcare
Health-services through internet
Health related queries solution.
(gethealthcare.com, healthfinder.gov, webmd.com)

E-tailing

Retail business on internet

Customer buy goods online

(flipcart.com, amazon.com, snapdeal.com)

E-auction

Host side on the net act as a broker

User connect through a website hosting an auction and bid from an

item.

Bidders look at the description and then start the bidding by sending an
e-mail.

(onlineauction.com, ubid.com, ebid.com, indiaauction.com)

E-Insurance
Financial institution offer general and life insurance through
internet
Allow customer to pay premium through online
(policybazar.com, licindia.in, hdfcinsurance.com, icicibank,
bajajaliance, sbilife )

E-searching
Quickly search and fetches more information's about a relevant
topic.
Saves time and energy.
World wide web has emerged as a vast ocean of information.
Information about almost all the topic under sun.
(google.co.in, yahoo.com, baidu.com, altavista.com)

Some Quick Facts about Ecommerce

India is almost 10 years behind China in the ecommerce space.
Flipkart set to be the first Indian billion dollar
internet company.
45 millions new debit cards issued yearly.
More people will have access to use internet
98% internet user in rural
84% increase in mobile internet
2.5 percent of the countrys GDP by 2030, growing
15 times and reaching $300 billion,

 Pizza Hut was one of the first major brands to

experiment with online commerce, starting in 1994

India is home to the fastest growing ecommerce

market, and France is experiencing the slowest
growth.
80% of the online population has used the internet
to make a purchase, and 50% of the online
population has purchased online more than once.
Apparel and Accessories is the fastest growing
ecommerce sector of the 9 major categories.

 Although it launched in 1995, Amazon wasnt

able to turn a profit until 2003.
26% of all products added to cart are
abandoned and never purchased.
44% of smartphone users admitted to showrooming They browsed products in brick-andmortar stores, picked what they liked, then
purchased online.
During the third quarter of 2012, $4,423 was
transacted via PayPal,per second.