Pre-Requisites

M-ERP Introduction &

Overview
SAP ECC Navigation
Quality Management
Process Overview
Deviation Management

Agenda
Administration
Course Objectives
Process Overview Manufacturing Goods
Control Assurance
Topic 1 Manufacturing Inspection Lot
Management
Topic 2 Management of Samples
Topic 3 Results Management

Agenda

(Continued)

Topic 4 Defect Management

Topic 5 Batch Pre Release checks
Topic 6 Introduction of Manufacturing
Usage Decisions
Topic 7 Create and Manage Miscellaneous
Inspection Lot

Administration

Course Timings
Breaks
Health and Safety
Mobile Phones

Course Learning Objectives

At the end of this course, delegates will be
able to:
Explain the Manufacturing Goods Control
Assurance process
Define new terms and concepts associated
with
Manufacturing Goods Control Assurance
process
Explain the Inspection Lot management
for Manufacturing goods
Confirm Receipt of samples at Lab
Record & verify results
Understand Equipment calibration check
5
during Results Recording

Course Learning Objectives

(Continued)
Briefly explain Usage Decisions for
Manufacturing Inspection Lot (04 Type)

Normal UD
Forced UD
Conditional UD
Reassign UD
Rework UD
Blocked UD

Create & Manage Miscellaneous Inspection

Lot Manually

LearnERP Demonstration
ERP is using a training tool that creates
system instructions and realistic
simulations of how to perform a
transaction in our ERP systems . It
provides detailed support at point of need
and is available to all users
All support documents are accessed
through the training portal, LearnERP
Your trainer will walk you through this now
If you need user support after this training
event contact your local Subject Matter
Expert (SME)
7

Terminology
Term

Definition

Inspection Lot (IL)

An inspection lot facilities

the inspection of goods,
allows the recording of the
inspection results or
defects, and the inspection
is completed with a usage
decision

Outgoing CofA

Outgoing Certificate of
Analysis

Inspection Plan

The inspection plan contains

information about the
sequence of inspection
operations and the
specifications for inspecting
master inspection
characteristics

Master Inspection
Characteristics (MIC)

A master inspection
characteristic 8describes

Terminology

(Continued)

Term
Sample Drawing Procedure

Sampling Procedure

Definition
A master data object in
Quality Management sample
management that contains
instructions for a physical
sample drawing. It defines
the categories of sample and
the number of samples.
A sampling procedure
defines the rules that
specify how the system
calculates the sample
quantity

Sampling Scheme

A sampling scheme defines

the sample quantity

Digital Signature

Electronic signature to
identify the user who
performed a specific
9
activity like result
recording
or closure of Quality

Terminology
Term

(Continued)
Definition

Notification

An object to record
information and manage
tasks e.g. Deviation

LI

Laboratory Investigation
Deviation Notification Type

Usage Decision

The Usage Decision for an

Inspection Lot confirms that
an Inspection has been
completed

UN Stock

Unrestricted use

BLK Stock

Blocked stock Blocked for

Usage

QI Stock

Quality Inspection Stock

RF

Radio Frequency

HU

Handling Unit
10

Terminology

(Continued)

Term

Definition

Primary Sample

Physical samples drawn

directly from a material or
batch that will be inspected
or used to create pooled
samples

Pooled Sample

Physical samples to be
created by mixing the
contents of two or more
primary samples from the
same material or batch

Reserve/Retained Sample

Primary physical samples

drawn from a material or
batch reserved for future
inspection.

BI

Business Intelligence Off

line SAP report accessed via
the Quality Management
11
Portal. Used for Quarterly

Terminology
Term

(Continued)
Definition

MCOM

Manufacturing Confirmation

BIMP

Batch Implicated

Process Order

A process order is used to

plan the quantities, dates,
and resources of the
manufacturing process and
to control process order
execution

12

PROCESS OVERVIEW
MANUFACTURING GOODS
CONTROL ASSURANCE

13

Overview of Goods Manufacturing

Process

Vendor

Re
lea
se

Process
Order

14

Manufacturing Goods Control

Assurance Process Scope

15

Key Benefits

Use of Standard SAP, ECC6

Standardisation of processes across sites
Receipt of sample at Lab using RF
Realistic inspection scheduling upon sample
receipt at Lab
Effective Sample Management
Automatic Equipment calibration check
during results recording
Automatic deviation recording
Automatic Batch pre release compliance
checks
Automatic Usage Decisions for Intermediates
where appropriate
16

Process Flow: Manufacturing

Goods Control Assurance
Goods Receipt
& Storage

Initiation of
Production

Post to QI
Stock

Make Usage
Decision for
Manufacturing
IL (QA11/QA12)

Perform Tests &

Record Results
(QE51N,DSAL)

Carry Out Pre

Release Checks
(YQM_UDREP)

Batch
Manufactured
Inspecti
on
Require
d ?
Yes
Early
Inspection Lot
Created

No

Inspecti
on Lot
Exists ?

Yes

No

No

Post to
Unrestricted
Stock

Verify & Close

Results
(QEDS,DSAL)

Any Test
Failed
?
Yes

Management of
Samples

Sample
s
Require
d
?

No

Yes

Management of
Samples

Deviation
Management

TOPIC 1
MANUFACTURING
INSPECTION LOT
MANAGEMENT

18

Manufacturing Goods Inspection

Lot Management
Goods Receipt
& Storage

Initiation of
Production

Post to QI
Stock

Make Usage
Decision for
Manufacturing
IL
(QA11/QA12)

Perform Tests &

Record Results
(QE51N,DSAL)

Carry Out Pre

Release Checks
(YQM_UDREP)

Batch
Manufactured
Inspecti
on
Require
d ?
Yes
Early
Inspection Lot
Created

No

Inspecti
on Lot
Exists ?

Yes

No

No

Post to
Unrestricted
Stock

Verify & Close

Results
(QEDS,DSAL)

Any Test
Failed
?
Yes

Management of
Samples

Sample
s
Require
d
?

No

Yes

Management of
Samples

Deviation
Management

What is an Inspection Lot ?

20

Inspection lot

21

Handling Unit
A handling unit is a physical unit
consisting of packaging materials (load
carriers/packing material) and the goods
contained on/in it
Goods
Pallet

(Material- Batch)

Packaging
Material

HU Unique
Identification
22

lea
Re

Process
Order

se

Goods Receipt & Automatic

Inspection Lot

Automatic
Creation of
Test/Physical
Samples

No

Automatic
Creation of Early
Inspection Lot 04 Type

Insp.
Not
Require
d/ Autopass?

Yes
No Inspection
Lot Created

Goods
Receipt

Stock Posting
to QI Stock
(Inspection
Lot)

Yes

IL
Exists
?

No
23

Stock Posting
to
(Unrestricted)

Benefits of Early Manufacturing

Inspection Lot (04 Type)
Recording of process checks (IPC) prior to
goods receipt of all or part of the Batch (if
desired)
In Process
Checks

Labels get generated automatically for

physical samples and passed to the
manufacturing unit in a single pack with
the Batch document
24

Manufactured Batch Lifecycle :

Multiple ILs

Batch
Expiry
Date

Batch Mfg.
Date

25

Relation Between Inspection Lot &

Inspection Plan
Inspection Lot

Inspection Plan

Header Level

Operations Level

Sample Drawing Procedure

MICs

Inspection Points

Inspection Methods
Sampling Procedures
Workcenter
26

Operations Classification for

Manufacturing Inspection Lot

27

Inspection lot System Status

Mgmt.

IL Creation
& Results
Recording
Related

IL UD &
Stock
Posting
Related

28

Inspection lot User Status

Mgmt.

IL
User
status

29

Exercise 1: Inspection Lot

Management
Actions
1. QA03 Display inspection Lot
Display Manufacturing Inspection lot

30

TOPIC 2
MANAGEMENT OF
SAMPLES

31

Management of Samples
Goods Receipt
& Storage

Initiation of
Production

Post to QI
Stock

Make Usage
Decision for
Manufacturing
IL
(QA11/QA12)

Perform Tests &

Record Results
(QE51N,DSAL)

Carry Out Pre

Release Checks
(YQM_UDREP)

Batch
Manufactured
Inspecti
on
Require
d ?
Yes
Early
Inspection Lot
Created

No

Inspecti
on Lot
Exists ?

Yes

No

No

Post to
Unrestricted
Stock

Verify & Close

Results
(QEDS,DSAL)

Any Test
Failed
?
Yes

Management of
Samples

Sample
s
Require
d
?

No

Yes

Management of
Samples

Deviation
Management

Process Flow: Management of

Manufacturing Samples
Is
Material
AutoPass
?
Yes

Sample
Require
d
?

No

Samples
calculation for IL
(Automatic)

Draw Samples
Yes Manually
E.g. Retention
Samples
(QPR1/QPR2)

Incoming
Samples Label
Printing
(Automatic)

Collect Sample

Send Samples to
Lab

No
Confirm Receipt
of Samples at
Lab
(QPR2/QPR7/
YQM_ SAMPLIFE )

What is Sample Management ?

Sample
Management

Prima
ry
Poole
d
Reser
ve

34

Sample Drawing Procedure

It specifies
Which categories of physical samples
must be drawn
How many physical samples must be
drawn
The size of each physical sample
Creation & release of samples
automatically upon creation of IL
Physical sample container to be used to
draw each category of physical sample

35

Total No. of Physical Samples for IL

36

Auto-Pass Material & Sample

Generation

NO

YES

37

Automatic Printing of Samples

Labels
upon Inspection Lot

Creation

38

Confirm Receipt of Sample at

Laboratory
Confirm the receipt of samples at
Laboratory by
Using SAP ECC terminal
Or by RF

Inspection Lot rescheduling upon receipt

of samples at Lab (Start & End Dates)
40

Inspection Lot Dates ReCalculation, When Sample Not

ProcessReceived at Lab
Process
Order Start
Date
1st Jan13

1 Day

Order End
Date
5th Jan13

1 Day

1 Day

Inspection
Lot Start
Date
3th Jan13

1 Day

Inspection
Lot End
Date
5th Jan13

Inspection Lot Dates ReCalculation, When Sample

IL Sample
ProcessReceived/Stored at Lab
Confirmatio

Order Start
Date
1st Jan13

1 Day

n Date
2nd
Jan13

1 Day

Inspection
Lot Start
Date
2th Jan13

1 Day

Process
Order End
Date
5th Jan13

1 Day

Inspection
Lot End
Date
4th Jan13

Exercise 2: Create & Manage

Physical Samples
Actions
1. QPR2 Change Physical Sample
Confirm receipt of standard sample at Lab
2. QPR1 Create Physical Sample
Create Physical samples manually for Auto-Pass
materials
3. YLB1 Labelling: Output Determination
Print Label for Manufacturing Sample
4. YLB2 Labelling: Output List
Re Print Label for Manufacturing Sample

43

TOPIC 3
RESULTS MANAGEMENT

44

Results Management
Goods Receipt
& Storage

Initiation of
Production

Post to QI
Stock

Make Usage
Decision for
Manufacturing
IL
(QA11/QA12)

Perform Tests &

Record Results
(QE51N,DSAL)

Carry Out Pre

Release Checks
(YQM_UDREP)

Batch
Manufactured
Inspecti
on
Require
d ?
Yes
Early
Inspection Lot
Created

No

Inspecti
on Lot
Exists ?

Yes

No

No

Post to
Unrestricted
Stock

Verify & Close

Results
(QEDS,DSAL)

Any Test
Failed
?
Yes

Management of
Samples

Sample
s
Require
d
?

No

Yes

Management of
Samples

Deviation
Management

Print Inspection Method & Results

Recording Form

Results

Inspection Method

Results
Recording Form

46

Mode of Results Recording

47

Record & Verify Results

Test 1 : pH
Test 2:
Moisture
Test 3: Assay

Record
Results Data
for each
Test/MIC

Verify &
Close Results
for each
Test/MIC

Test 4:
Appearance
Inspection Plan
48

Add Additional Tests Requirements

to Manufacturing Inspection Lot

Test 1: pH
Test 2:
Moisture
Test 3: Assay
Test 4:
Appearance

Inspection plan

Test: Alcohol
%
Test: Sulphur
%
Additional Tests
E.g. IPC,
Investigational
Sample Tests

49

Results Recorder and Results

Verifier: Must be Different Persons

Results
Recording
Analyst

Results
Verification
Analyst
50

Test Results Processing Status

Activity

Test Results
Processing
status Before

Test Results
Processing
status After

Results
Recording

Verify &
Close Results

51

Independent Results Verification

Needed
? QM
Type of
Result
Independ
Material

Material
Auth.
Group

Intermedia
tes

Z00002

Intermedia
tes

Z00005

Finished
Goods

Z00003

Finished
Goods

Z00006

Recording

ent
Verificatio
n

52

Automatic Equipment Status

Check during Results Recording

Not Calibrated

Calibrated

53

Results Management Reporting

54

Exercise 3: Results Management

Actions
1. QE51N Results Recording Work list
Record test results for Manufacturing IL with Digital
Signature
Record Equipment during Results Recording
Print Inspection Method & Results Recording form
2. DSAL Digital Signatures Log
Display the audit trail with the details of who recorded
& verified the results
3. QEDS Results Recording Worklist : Signature Process
Verify & Close Results with Digital Signature

55

Exercise 3: Results Management

(Continued)
Actions
4. YQM_EQUIP Equipment Status Report
Display a list of Inspection Lots and Equipment used
5. YQM_SAMPLIFE Inspection Point Lifecycle Report
Display a list of Inspection Lots with outstanding tests
over a specific period of time
6. BI Report Display a list of Batch status
Display a list of Batch status
7. BI Report Trending of Qualitative Results
Trending of Qualitative Results

56

TOPIC 4
DEFECT MANAGEMENT

57

Defect Management
Goods Receipt
& Storage

Initiation of
Production

Post to QI
Stock

Make Usage
Decision for
Manufacturing
IL
(QA11/QA12)

Perform Tests &

Record Results
(QE51N,DSAL)

Carry Out Pre

Release Checks
(YQM_UDREP)

Batch
Manufactured
Inspecti
on
Require
d ?
Yes
Early
Inspection Lot
Created

No

Inspecti
on Lot
Exists ?

Yes

No

No

Post to
Unrestricted
Stock

Verify & Close

Results
(QEDS,DSAL)

Any Test
Failed
?
Yes

Management of
Samples

Sample
s
Require
d
?

No

Yes

Management of
Samples

Deviation
Management

Automatic

Automatic Creation of LI
Deviation Notification for Failed
Tests

59

Laboratory Investigation(LI)
Deviation Notification
Ability to change/display LI Deviation
Notification via ECC/SAP Quality
Management Portal
Standard Priorities driving standard
mandated tasks, with a lead-time of 25
days
Automatic release of approval tasks
Multiple batches, same material, can be
implicated in a single LI Deviation
Notification

60

Lab Investigation(LI) Deviation

Notification

Ability to attach documents

Email reminders for Approval tasks only
Portal reminders for all Tasks
Add Laboratory Investigation tasks at item
level tasks of Notification

61

Coding & Priority Assignment inLI

Notif.

62

Test Failure & Auto.Defect

Assignment in
LI
Notification Record
Results

Test 1 : pH

Test 2:
Moisture

LI Notification
Item Level

Test 3: Assay

Heade
r

Task
s

Test 4:
Appearance

63

Test Failure & Auto.Defect

Assignment in
LI
Notification Record
Results

Test 1 : pH

Test 2:
Moisture
Test 3: Assay

Test 4:
Appearance

Defect
1
Defect
2

64

Test Failure & Auto.Defect

Assignment in
LI
Verify
Notification Record
Results
Results

Test 1 : pH

Test 2:
Moisture
Test 3: Assay

Test 4:
Appearance

Defect
1
Defect
2
Defect
3

65

LI Deviation Notification
Priorities
Standard
Mandatory Critical Major
Minor
Tasks

Deviati Deviati Deviati

on/Inci
on
on
dent

For
Info.
Only

Initial Approval
External Authority
Notification
Remedial Actions
Initial Investigation
Detailed Information
Gathering
Gap Analysis
66

LI Deviation Notification Priorities

(cont.)

Standard Mandatory
Tasks

Critical Major
Minor
Deviati Deviati Deviati
on/Inci
on
on
dent

For
Info.
Only

Identify Potential Causes

Root Cause Analysis
CAPA initiation
Investigation Report
Final Review and Approval
Full Quality Approval
67

TOPIC 5
BATCH PRE RELEASE
CHECKS

68

Batch Pre Release Checks

Goods Receipt
& Storage

Initiation of
Production

Post to QI
Stock

Make Usage
Decision for
Manufacturing
IL
(QA11/QA12)

Perform Tests &

Record Results
(QE51N,DSAL)

Carry Out Pre

Release Checks
(YQM_UDREP)

Batch
Manufactured
Inspecti
on
Require
d ?
Yes
Early
Inspection Lot
Created

No

Inspecti
on Lot
Exists ?

Yes

No

No

Post to
Unrestricted
Stock

Verify & Close

Results
(QEDS,DSAL)

Any Test
Failed
?
Yes

Management of
Samples

Sample
s
Require
d
?

No

Yes

Management of
Samples

Deviation
Management

70

Batch Pre Release Checks

Perform Batch pre release compliance

checks
Mode
In background, automatically & periodically
Automatically during runtime upon UD
Display manually anytime

15 Compliance checks
Apply across the genealogy of the material
SAP set Inspection Lot User Status
automatically as per result of compliance
checks
Restrict selection of UD codes as per ILs
User Status
71

Compliance Checks

For the inspection lot on which the usage

decision is being made
1. All long-term, required inspection
characteristics have been closed

Inspection results for long-term

characteristics can be recorded even after
you have made the UD

2. All short-term, required inspection

characteristics have been closed

Inspection results for short term

characteristics must only be recorded
before making the UD

3. All recorded characteristics meet

specification
4. The valuation of the physical sample
is
72
accepted, rejected or not relevant

Compliance Checks

(Continued)

For the Batch being released

5.
6.

The Batch status is not Restricted.

There are no Quality Notifications (Ex.
Deviations, Change Control) with the
status BIMP = Batch implicated"
7. There are no other inspection lots in the
same plant that are not completed and
not cancelled
8. There is usage decisions recorded
(excluding cancelled usage decisions) for
inspection lots in the same plant, with an
associated quality score less than 90.
73

Compliance Checks

(Continued)

If the Batch being released is a

manufactured Batch
9.

Corresponding process order has user

status MCOM and all assigned component
batches have been issued.
10. No component Batch anywhere through
the manufacturing chain (within the
inspection lot plant) has a Quality
Notification with status BIMP = Batch
implicated
11. No component Batch anywhere through
the manufacturing chain (within the
inspection lot plant) has a status of
Restricted
74

Compliance Checks

(Continued)

12. No component Batch (except 09)

anywhere through the manufacturing
chain (within the inspection lot plant) has
any open inspection lots of any lot origin
13. No component Batch (except 09)
anywhere through the manufacturing
chain (within the inspection lot plant) has
any completed inspection lot of any origin
with a usage decision score of less than
90.
14.If the goods receipt has not taken place
then the user status must be a forced UD
15.If custom table has been maintained the
UD checklist obeys the settings in this
table (Technical Relevance) 75

Set User Status & Validate UD

Code Selection (Runtime
Compliance checks)

76

Inspection lot User Status

IL
User
status

77

Compliance Checks Results & UD

Proposal Guidance During Runtime

Normal Usage Decision Possible

All 15 compliance checks are satisfactory

Pop up window message to guide user to
perform Normal UD

Forced UD Required

Failure of one or more compliance checks

from 2 to 15, except 4
Pop up window message to guide user to
perform Forced UD only as an exceptional
process

Display the log messages related to

compliance check results to rectify the non
compliance points
78

Compliance Checks Failure & UD

Proposal Guidance During Runtime
(continued)
Conditional UD Possible

Failure of compliance checks 1 and/or 4

Pop up window message to guide user to

perform Conditional UD

Display the log messages related to

compliance check results
Perform Condition UD only if it is
appropriate for the Business

79

YQM_UDREP Compliance Checks

Report

Forced UD Required

80

YQM_UDREP Compliance Checks

Report

Conditional UD Possible

81

YQM_UDREP Compliance Checks

Report

Normal UD Possible

82

Exercise 4: Batch Pre Release

Checks
Actions
1. YQM_UDREP Usage Decision Validity Check Report
Usage Decision Validity Check Report

83

TOPIC 6
INTRODUCTION TO
MANUFACTURING USAGE
DECISIONS

84

Manufacturing Usage Decisions

85

Usage Decisions and Quality

Scores
Normal UD

Forced UD
Reassign/Cond.UD
Rework UD

80
70
core
S
y
t
i
l
Qua

Blocked UD

86

Stock Types & Batch Status

Stock Type
QI Stock

Unrestricte
d Use Stock

Batch
Status
Unrestricte
d

Restrict

Returns
Stock

Blocked
Stock

87

System rules deciding Stock

Availability for Routine Use
If Batch status = Unrestricted
then, Stock status is the master
Batch
Status

Stock
Types

Unrestricted

QI Stock

Unrestricted

Blocked Stock

Unrestricted

Unrestricted
Stock

Stock
Availability
for Routine
Use

88

System rules deciding Stock

Availability for Routine Use
(continued)
If Batch status = Restricted
then, Batch status is the master
Batch
Status

Stock
Types

Restricted

QI Stock

Restricted

Blocked Stock

Restricted

Unrestricted
Stock

Stock
Availability
for Routine
Use

89

Automatic Normal Usage Decision

for
IL

SAP make Automatic Normal UD

When Normal UD Possible user status for
IL is set
When all 15 compliance checks are
satisfactory

Only Manufacturing Intermediates are

suitable for Auto usage Decision
Not suitable for final Pack Materials or
Materials requiring a CofA

AUTOMATIC USAGE
DECISION
90

TOPIC 7
CREATE AND MANAGE
MISCELLANEOUS INSPECTION LOT

91

Process Flow: Create and Manage

Miscellaneous Inspection Lot
Create
Investigation
Sample/ Misc. IL
(QA01)

Make Usage
Decision for
Misc. IL
(QA11/QA12)

Generate and
Apply Labels
(YLB1/YLB2)

Take the Sample

and Send to the
Lab

Confirm Receipt
of Samples
(QPR2/QPR7/
YQM_ SAMPLIFE )

Pre Release
Compliance
Checks
(YQM_UDREP)

Verify & Close

Results
(QEDS)

Record Results
(QE51N)

Automatic

Event Triggering Misc. Inspection

Lot

93

Create Misc. Inspection Lot

Create Misc. Inspection Lot
Manually w.r.t Material, Batch & Plant
For Investigational Samples

Key feature of Misc. Inspection Lot

Inspection type 89(Misc.)
Non Stock Relevant

94

Print/Re Print Labels

Ap
ply
L

ab
e
Co ls on
nta
ine Sam
rs
p

le

95

Collect & Send Samples to

Laboratory
Collect samples in labelled containers as
per Sample Drawing Instructions
Send investigational samples to testing
Laboratory

96

Confirm Receipt of Sample at

Laboratory
Confirm the receipt of samples at
Laboratory by
Using SAP ECC terminal
Or by RF

97

Add Additional Tests Requirements

to Inspection Lot

MIC1:
Viscosity

MIC2: pH
Value
MIC3: Colour
MIC4:
Moisture
Inspection plan

98

Add Additional Tests Requirements

to Inspection Lot

MIC1:
Viscosity

MIC2: pH
Value

MIC: Alcohol
%

MIC3: Colour

MIC: Sulphur
%

MIC4:
Moisture

Additional Tests

Inspection plan

99

Manage & Complete Misc.Inspection

Lot
Record & verify results

Make Usage Decision

100

Exercise 5: Create Miscellaneous

Inspection Lot
Actions
1. QA01 Create Misc. Inspection Lot Manually
Create Misc. Inspection Lot Manually

101

SUMMARY

102

Course Learning Objectives

Recap
You
are now able to:
Explain the Manufacturing Goods Control
Assurance process
Define new terms and concepts associated
with
Manufacturing Goods Control Assurance
process
Explain the Inspection Lot management
for Manufacturing goods
Confirm Receipt of samples at Lab
Record & verify results
Understand Equipment Calibration check
during Results Recording
103
Perform Batch pre release checks

Course Learning Objectives

Recap (Continued)
Understand concept of Usage Decisions
for Manufacturing Inspection Lot (04)

Normal UD
Forced UD
Conditional UD
Reassign UD
Rework UD
Blocked UD

Create & Manage Miscellaneous Inspection

Lot Manually

104

Any questions

105

Assessment
To be taken in myLearning

106

Course
Evaluation
To be taken in myLearning

107

Business
Processes
SOP
Nr.
SOP Title
(CDMS)
SOP_xxxxxxxxxx
xxxxx

TBC

SOP_xxxxxxxxxx
xxxxx

TBC

SOP_xxxxxxxxxx
xxxxx

TBC

SOP_xxxxxxxxxx
xxxxx

TBC

SOP_xxxxxxxxxx
xxxxx

TBC

SOP_xxxxxxxxxx
xxxxx

TBC

SOP_xxxxxxxxxx
xxxxx

TBC

108

Thank you End of Course

109