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HRM Presentation

JOB ANALYSIS AND WORK


DESIGN

Presentation By: To
Waqar Ul Abideen Sir Khan Kashif
Syed Asif Moiz Aijaz
Abdullah Sohail Course ID 53970

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OUTLINE

 Job Analysis
Introduction
Importance
Steps
Tools and Techniques
 Job Description
 Job Specification
 Organization Chart
 Job Design
Workflow Analysis
Redesign

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
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JOB ANALYSIS
– Introduction

 The process of determining the duties and skill requisite for a job
and suitable person to be hired for it.

 Information Job Analysis activity categorized as follows:


Work activities
Human behaviours
Working aids required
Requisite standards
Job package
Workforce required

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
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JOB ANALYSIS
– Uses

 Helps in recruitment and selection decisions

 Provides basis to set performance standards

 Helps evaluating each individual’s work performance

 Discovers the undiscovered duties

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
JOB ANALYSIS 5
– Steps
Involved

Step – 1 Define purpose of analysis

Step – 2 Study Organizational Chart and Process Chart

Step – 3 Select sample and representatives

Step – 4 Perform analysis using appropriate tool

Step – 5 Verify analysis from co-workers, peers and juniors

Step – 6 Draft Job Description and Job Specification

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
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JOB ANALYSIS
– Tools & Techniques

Interview Simple, Quick, unveil information but not


memorable

Questionnaire Authentic, long lasting, limited, susceptible to


illusion

Observation Comprehensive, more reliable, tedious

Quantitative Figures rather than opinions, need a qualified


Analysis analyst

Participant Log Comprehensive, reduce workload, more tedious

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
7
JOB DESCRIPTION
– Introduction

 A written document that identifies, describes, and defines a job in


terms of its duties, responsibilities, working conditions, and
specifications

 It is an out come of Job Analysis activity

 Prepared with collaboration of head of department and line


manager

 No universal format

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
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JOB DESCRIPTION
– Major Sections
Job Title, Department, Supervisor, Date…
Identification

Job Summery Nature, Major activities, Cop-out clause…

Responsibilities Details of jobs and span of control

Authorities Legitimate powers to get work done

Standards Minimum acceptable performance

Job Qualification, skills, personality traits


Specification

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
JOB 9
SPECIFICATION –
Introduction
 Focus on qualifications, skills, personality traits, and experience
are requisite for employee to perform job successfully.

 No universal standard format

 The next step from Job Description

 Influential factors are; skill level of employees (skilled, trained or


professional), statistical analysis and professional judgements.

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
10
ORGANIZATIONAL CHART
– Introduction
 Formal hierarchy/reporting line/relationship amidst different jobs
within an organization.

 Snapshot of Organizational Structure is called “Organizational


Chart”.

 Depending upon nature and formation of an organization, there can


be three types of organizations;
 Flat
 Bureaucratic
 Boundary less

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
11
ORGANIZATIONAL CHART
– Flat Organization
 Small in size

 Partnership/Proprietorship concerns or association of persons

 Decentralized management approach

 Few levels and multi-directional communication

 Broadly defined jobs, with general job descriptions

 Emphasis on teams work and customer service

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
12
ORGANIZATIONAL CHART
– Flat Organization

Managing Partner/Owner

Manager/Partner Manager/Partner Manager/Partner

Associate Associate Associate Associate Associate Associate

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
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ORGANIZATIONAL CHART
– Bureaucratic Organization
 Top-down management approach

 Well defined hierarchical communication channels and career


paths

 Highly specialized jobs with narrowly defined job descriptions

 Focus on independent performance

 Generally large companies and organized companies

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
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ORGANIZATIONAL CHART
– Bureaucratic Organization
Corporate
Foundation
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CEO/Corporate Leader

GM/Departmental Head

RGM/Regional Head

Line Manager

Executive/Senior Officer

Assistant/Junior Officer

Clerk/Labour/Helper

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
ORGANIZATIONAL CHART 15
– Boundary less
Organization
 An alliance of different companies pool their resources to achieve
collective objectives

 Joint ventures with customers, suppliers, and/or competitors

 Emphasis on teams whose members may cross organizational


boundaries`

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
ORGANIZATIONAL CHART 16
– Boundary less
Organization
Organization – 1

Resources

Organization – 2 Organization – 3

Sharing Resources
Resources

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
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JOB DESIGNING
– Introduction

 The process of defining how work will be performed and what


tasks will be required in a given job.

 Aimed at producing the following attributes in a job


 Efficiency
 Motivation
 Mental Capacity
 Safety

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
18
JOB DESIGNING
– Introduction

Motivation Efficiency
- Cash reward Efficiency - Proper guideline
- Non-cash rewards Motivation - Clear authorities
- Work environment - Clear responsibilities
- Career growth - Proper supervision
- Job Security JOB - Training &
Development
Safety
Mental capacity
Safety
- Appropriate gadgets Mental capacity
- Safety equipments - Flexible timing
- Proper training - Mandatory annual leave
- Rescue arrangements - Work load management

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
19
JOB DESIGNING
– Approaches
Job Specification: Involves using standardized work procedures
and having employees perform repetitive, precisely defined and
simplified tasks.
Job Enrichment: Involves making basic changes in job content
and level of responsibility.
Job Enlargement: Seeks to horizontally load a job by adding to
the variety of tasks to be performed.
Cross–functional Team: Seeks teams of individuals having skills
of different functional areas, to complete a project better.
Autonomous Team: Represent job enrichment at the group
level. The employer sets up self-managed work teams who are
responsible for accomplishing defined performance objectives.

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
JOB REDESIGNING
– Introduction

 Changing / restructuring the elements of a job making it more


motivating for the performer.

 Enhancing motivational potential of a job by altering core job


dimensions.

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
JOB REDESIGNING
WHEN MIGHT REDESIGN WORK?

 When new units are established


 No past history to deal with.
 New facilities to workers.

 When the system become un-stable.


 Technological Change.
 Change in Senior management.
 New product or service introduced.
 Legislative or regulatory changes.
 Fluctuations in the economy or environment.

 When the immediate Manager wants it.


 Local changes (Within the Department)
MICRO REDESIGN

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
22
WORKFLOW ANALYSIS
– Introduction

 Study of the way work moves through an organization.

 The process of examining how work creates or adds value to the


ongoing processes in a business.

 The analysis also involves evaluating the process and improving it


for efficiency and effectiveness.

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.
23
WORKFLOW ANALYSIS

Activities,
Inputs
Tasks Outputs
available
& required
Jobs

Presentation By: Omar Mustafa Ansari – Partner – Ford Rhodes Sidat Hyder & Co.

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