Beruflich Dokumente
Kultur Dokumente
Intercultural Communication
Objectives
gestures
posture
spatial relationships
concept of time
Status and hierarchy of persons
The role of the individual within a group
The setting
Intercultural challenges
Race
Gender
Age
Nationality
________________________________________________________
Acculturation/Assimilation
Socio-economic status
Occupation
Health condition
Religion
Components of messages
Content
Relationship between the speaker &
receiver
Levels of communication
Societal
Organizational
Group
Interpersonal
Intrapersonal
Barriers to communication
Language
Loudness/pitch
Degree of directedness
Facial expressions/gestures, eye
contact
Touch
High-context
cultures
Examples
Consequences???
Time perception
Monochronic People
Polychronic People
Consider an objective to be
achieved, if possible
Non-verbal communication
Touching
Facial expressions, posture,
gestures
Eye contact
Successful intercultural
communications
Understanding cultural
communication expectations
Examples
Name traditions
How
Appropriate language
Klienmans Questions
Cont.
Case study