Technologys Impact

on Business

Chapter

Why Its Important

Knowing how technology has
influenced business sheds light
on new and future industries.

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Chapter

Technologys Influence
on Business
Technology refers to the tools and machines people
have invented to make life easier.
Perhaps the most common technology staple used in
businesses today is the computer.

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Chapter

Technology in the Past

Even the simplest invention, like the plow, had a huge impact on
business.
Before the plow was invented, people had to dig in the earth with their
hands.
Because of the plow, more corn could be planted which meant more
corn could be produced.
Increased corn production meant hiring more people to harvest the
corn, selling more corn in the market, and building a corn-selling
business.

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Chapter

Technology in the Past

Since the invention of the plow, countless new
inventions have changed the way we live,
work, and do business.

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Chapter

Modern Technology
In the past 50 years, electronics revolutionized
business and society.
There is a never-ending demand to make electronic
goods smaller, faster, cheaper, and more powerful.
Computers can store thousands of files electronically,
saving time and office space.
The computer created a boom in nearly all business
industries.
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Chapter
Figure
9.1

TWENTIETH CENTURYS TOP TECHNOLOGISTS

Technological inventions greatly affect your daily life. These

percentages represent peoples opinions about who technologically
influenced the twentieth century and beyond.
Which three inventors do you think youre influenced by every day?

John Logie Baird (mechanical TV)

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23%

Source:
Opinions
Research for
CNET and
Techies.com;
voters could
choose up to
three

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Chapter

E-Workforce
E-workforce is when people work with
computers while doing business.
According to the Bureau of Labor Statistics
more than 70 million people use computers
daily.
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Chapter

Employment
Technology makes people work easier and
faster.
Technologys speed saves time and creates
new jobs.

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Chapter

Digital Workflow
Placing hard copies of documents on a digital
platform, like CD-ROMs or a database, has had a
great influence on the efficient use of time.
By switching information to a digital format, there is
less paper involved.
A digital workflow links all the steps in a process,
like publishing, electronically.
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Chapter

Technology Centers
The high-tech industry can be found in
practically any city, but it is heavily populated
in various technology centers, like Californias
Silicon Valley.

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Chapter

9
New Jobs

The Internet has created a demand for new

jobs such as software writers, online writers,
and Web page designers.

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Chapter

Virtual Business
The ease of doing business online has created a
boom in new businesses, or start-ups.
This type of business is called a virtual business.
Vocational schools, universities, colleges, and
community centers offer technical training or degrees
for people interested in expanding their technology
skills.
Technology skills will make you very attractive to an
employer.
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Chapter

E-Commerce
Electronic commerce, or e-commerce, has
made it possible for businesses to directly
reach customers anywhere in the world.
The main activity of e-commerce is buying and
selling goods and services.
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Chapter

9
E-Tail

E-tail is electronic retail.

An e-tail business sells products over the
Internet.
Any company can go online to sell any
product.
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Chapter

9
E-Tail

A multi-channel retailer uses several means

to sell products.
Businesses often call their stores and
warehouses bricks-and-mortar, referring to
building materials.
Businesses that also use the Internet are
called clicks-and-mortar operations.
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Graphic
Organizer
Chapter
Graphic
Organizer
Bricks-and-Clicks
BRICKS-AND-MORTAR

CLICKS-AND-MORTAR

RETAIL

E-TAIL

C O N S U M E R S
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Chapter

9
E-Tail

Putting catalogs on the Internet rather than

shipping them by mail saves a lot of money in
printing and mailing costs.
E-tail is an advantage to the consumer in two
major ways:

Convenience
Choice
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Chapter

9
E-Tail

E-tail is a disadvantage to the consumer in

four major ways:

Buying power (overspending)

Other charges (shipping)
Immediacy (waiting for product)
Relying on observation (not being able to see
products directly)
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Chapter

9
E-Ticket

Using their computers, people can now

purchase e-tickets, or electronic tickets.
Some people find purchasing an e-ticket is
easier and cheaper than visiting an actual
ticket agency.
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