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Siemens AG, October 2004

Use case
Call Drop Analysis

Communication

Objective

The Call Drop Rate is assumed in many contracts as one of the


important criteria to verify a network during its acceptance phase.
The goal of call drop analysis UC is to identify cells suspected to
have excessive call drops problems (cells that overcome a define
call drops rate threshold during their busy hour time)

Siemens AG, October 2004

A second target is to identify potential problems analyzing the drop


typologies mostly occurring in the cells of the network.
This identification is useful to better define the Use Cases that
better fit for the further investigations.

Communication

Problem descriptions

High number of call drops


Call Drop typologies identification
Call Drops because of High Interference
in DL
Call Drop because of High Interference in
UL

Siemens AG, October 2004

Too high RTF Drops figures


Too high T_MSRFPCI Drops figures
Communication

Problem identification High number of call


drops

Drops per traffic Erlang overcomes a


predefine standard threshold
All the drops due to all the causes
are summed and a ratio to the
number of used traffic channels is
made

Siemens AG, October 2004

The standard threshold is defined as:


2% drop per traffic Erlang with a
standard call holding time of 90
second.

Communication

Problem identification Call Drop typologies


identification
Call
drop
typologies identification
simply provide a set of KPI for the
classification of the different causes of
dropping, useful for the further call drop
analysis:
RLF_DROPS
RTF_DROPS
SER_DROPS
T200_DROPS
T3105_HOAF_DROPS
TOO_HIGH_DIST_DROPS
T_MSRFPCI_DROPS
T8_INTERCELL_HO_DROP
T10_INTRACELL_HO_DROPS

Siemens AG, October 2004

Communication

Call Drop typologies identification

Release causes, timers and protocol layer relations

T10: determines the time to return the ASSIGNMENT COMPLETE message in case of call setup and intra-cell HO

T_MSRFPCI: (hardcoded at 20s) at call set-up and HO; expires if no HO CMP or ASS CMP (first L3 message from MS) is
received

L2

T3105*NY (and T3124 for ms ) for detection of HO Access Failure (triggered by missed PHYS INFO)
Connection Failure (HO Access Failure)
T200*(N200+1) for LAPDM messages in ACK mode (triggered by missed ACK to SABM, Disconnect or I-frames).
Error Indication (T200 Expired N200+1 times)
SER

L1

Unexpected L2 Um message has been received


Connection Failure (Radio Link Failure)
RLF (S-counter expired)

Connection Failure Link (Remote Transcoder Failure)


(TTRAU at call set-up,TSYNC at call on going, TSYNCDL
and TSYNCUL for AMR)

Communication

Siemens AG, October 2004

L3

T8: determines the time to receive the HO COMPLETE message. T8 is defined as the time that BSC layer 3 will wait for a HO to
complete before releasing the source channel. Therefore a HO Failure message is triggered by missed HOCMP by expiration of
this timer.

Successfull HO Call
Flow

Siemens AG, October 2004

T200

Communication

Problem identification Call Drop because of


High Interference in DL

OR

High number of drops because T200 and


S-COUNTER (RLF) expirations whereT200
is more than 40% of the sum of the two
causes

Communication

Siemens AG, October 2004

High number of drops due to T200 timer


expiration (over the 40% of the total call
drop figures) could mean an high
interference in DL (ASSCMD or HOCMD
are not received at MS)

Problem identification Call Drop because of


High Interference in UL or excessive distance
Preconditions:
TTRAU < T8 and TTRAU < T10 then RTF
drops are due to TSYNC
(TSYNCDL,TSYNCUL) timer expiration.
T200 call drops are under a certain
threshold (20% of the total drops)

It is suggested to verify with other UC the state


of the UL interference and the performance of
the HO procedures in the suspected cells
All thresholds are configurable by operator
Communication

Siemens AG, October 2004

If RTF overcome a defined threshold (30% of the


total drops) or RLF and RTF drops overcome a
defined threshold (45% of the total drops) a
problem in UL (level or interference) is
suspected

Problem identification Too High RTF Drops


figures
Preconditions:
TTRAU >T8 and TTRAU >T10 then RTF drops
are due to TSYNC (TSYNCDL,TSYNCUL) timer
expiration.
Percentage of drops due to RTF cause is over a
given threshold definable by operator (default
is 10%)

Past experience that in most of the cases such


drops are due to HW/SW problems in the TRAU
NE
Communication

Siemens AG, October 2004

With the given timers configuration such a


drop cause points out a problem on the
terrestrial interfaces

Problem identification Too High T_MSRFPCI


Drops figures

Preconditions:
T_MSRFPCI >T8 and T_MSRFPCI>T10
In this case the expiration of this timer can
happen only after the completion of all the
procedure on-air.

With the given timers configuration such a drop


cause points out a possible bottleneck on the
terrestrial resources.
Communication

Siemens AG, October 2004

Percentage of drops due to T_MSRFPCI cause is


over a given threshold definable by operator
(default provided is 20%)

Siemens AG, October 2004

Predefined reporting

Communication

Analysis in the GIS

Siemens AG, October 2004

COV_DL

Communication