Beruflich Dokumente
Kultur Dokumente
What is QA?
Pre-1980s:
Post-1980s:
Today:
Europe-wide efforts to enhance QA transparency, consistency and
commonality to meet the needs of student mobility and cross-border
cooperation of universities generated by internationalisation trends.
Joint European Standards and Guidelines, peer review process for
legitimating QA agencies, and establishment of a Register of QA agencies.
5
Quality Culture
A shared culture that values quality, not only
managerial processes.
Not just a task of the QA specialist or the QA unit, but
the collective attitude directing the actions of all
stakeholders.
Includes internal reviews that are coherent with its own
mission, objectives, and academic and organisational
values.
An important aspect of maintaining a balance between
autonomy and uniqueness with accountability.
Functions of QA
Aspects of Institutional QA
Internal:
What: review processes and implementation of new strategies fit to
the mission goals, profile and context of a university
Why:
for the enhancement of the overall performance of the
institution and all its parts and elements, and the promotion of
creativity and innovation
How:
activated by a dynamic quality culture shared values and
attitudes, staff identification with the university as a community of
learning, etc.
External:
What: either voluntary or compulsory review/evaluation/audit by an
external QA review body
Why:
accountability and validation, and trust building between
the institution and the outside world
How:
often motivated by laws or requirements of funding
agencies
10
10
Developing a QA process
Quality Perspectives: A QA process can focus on
Output:
11
Selecting an
approach:
Institutional
Programme
Accreditation
Smaller units like
Evaluation
research,
services,
Audit
faculty
Review
Process, i.e. the
Benchmarking
institutional QA system itself
Assessment
A combination of the
Caution:
above
1) These processes are not usually employed in their pure
forms anymore, but in combination.
Evaluation
formalised decision by an
recognised authority (accreditation
agency) as to whether an institution
of higher education or a programme
conforms to certain defined minimum
standards.
Predefined consequences of a
formal nature: authorisation to run a
programme or institution, or: no
accreditation/ closure
Yes/No decision in some cases
Shared
conditionalfeatures:
Yes
13
13
14
14
Institution, Process
Policy context
Internationalisation/globalisation:
Bologna Process:
Lisbon Strategy:
16
Bologna
Process
Ministerial
Meetings
17
18
Prescriptive
Detailed procedures
A European quality
assurance system
19
The E4 Group
European University
Association (EUA)
ENQA
ESU
EUA
EURASHE
21
21
22
22