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Performance
Strategy
Management
Deployment
Operational
Excellence
Business Execution
System
High
Process
Performance
Excellence
Work Teams
Performance Management is
the process that translates
strategic initiatives into
measurable objectives and
goals.
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Performance
Strategy
Management
Deployment
Operational
Excellence
Business Execution
System
High
Process
Performance
Excellence
Work Teams
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Dimensions or Perspectives
Customers
Internal
Processes
Learning &
Growth
Knowledge Based
System
Training Lean
Six Sigma
Program
Database
Network on
Operational
Performance
Reduce
Non-Core
Activities
Re-Align
Organization with
Core
Competencies
Once you have completed the strategic grid, go back and make sure everything fits with
your overall strategy. A set of strategic grids should provide the strategic model for running
the business, outlining the specifics of the strategy. All stakeholders should be able to look
at the grids and follow the flow of the organizations strategy.
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Organizations
Human Resource
Allocation
Organizations
Strategic
Objectives &
Goals
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Organizations Key
Performance
Indicator (Balanced
Scorecard)
Organizations
Strategic Initiatives
& Tactics
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Performance
Strategy
Management
Deployment
Operational
Excellence
Business Execution
System
High
Process
Performance
Excellence
Work Teams
Performance Management is
the process that translates
strategic initiatives into
measurable objectives and
goals.
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Balanced
Scorecards
tell
you
the
knowledge, skills and systems that your
employees will need (learning and growth)
to innovate and build the right strategic
capabilities
and
efficiencies
(internal
processes) that deliver specific value to the
market (customer) which will eventually
lead
to
higher
shareholder
value
(financial).
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Vision
Vision
&
&
Strategy
Strategy
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Dimensions or Perspectives
Customers
Internal
Processes
Learning &
Growth
Knowledge Based
System
Training Lean
Six Sigma
Program
Database
Network on
Operational
Performance
Reduce
Non-Core
Activities
Re-Align
Organization with
Core
Competencies
For each objective on your strategic grids, you need at least one performance indicator.
Can you have an objective without a performance indicator? Yes, it is possible, but not
having a measurement makes it difficult to manage the objective. Its best to revisit this
objective and ask the question: Why is this an objective?
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1
3
4
5
7
8
6
12
For9 each strategic objective on your strategic
grid, you need at least one performance
indicator. Can you have an objective without a
performance indicator? Yes, it is possible, but not
having a measurement
10 makes it difficult to
manage the objective. Its best to revisit this
objective and ask the question: Why is this an
objective?
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11
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Performance
Strategy
Management
Deployment
Operational
Excellence
Business Execution
System
High
Process
Performance
Excellence
Work Teams
Performance Management is
the process that translates
strategic initiatives into
measurable objectives and
goals.
Process
ProcessInput:
Input:
Strategic
Strategicand
andAnnual
AnnualOperating
Operating
Plan
Plan(Objectives,
(Objectives,Goals,
Goals,Initiatives)
Initiatives)
Select the
Right
Projects
Clarify
Clarify big
big picture
picture
using
strategic
using strategic &&
operating
operating plan
plan
Prioritize
Prioritize projects
projects
based
based on
on impact,
impact,
value,
resources,
value, resources,
timing
timing
Select
Select key
key projects
projects
with
with leadership
leadership buy-in
buy-in
Check
Check accountability
accountability -business
business and
and personal
personal
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Select and
Train the
Right People
Ensure
Ensure the
the right
right
leadership
and
leadership and
ownership
ownership
Select
Select the
the right
right team
team
leader
leader && team
team
Develop
Develop aa training
training
plan
plan
Dedicate
Dedicate time
time for
for
training
&
training &
application
application
Ensure
Ensure the
the right
right
support
support resources
resources
are
are available
available
Develop and
Implement
Improvement
Plans
Utilize
Utilize the
the right
right
improvement
improvement
methodology
methodology for
for
the
right
project
the right project
Manage for
Excellence in
Execution
Stay
Stay focused
focused
Frequently
Frequently review
review
progress
progress and
and remove
remove
barriers
barriers
Check
Check real
real business
business
impact
impact
Continuously
Continuously
communicate
communicate
progress
progress
Link
Link to
to performance
performance
management
management and
and
R&R
R&R
Sustain the
Gains
Implement
Implement effective
effective
control
plans
control plans
Conduct
Conduct regular
regular
training
focused
training focused on
on the
the
process
process
Review
Review the
the system
system
effectiveness
effectiveness at
at least
least
quarterly
quarterly
Continually
Continually identify
identify and
and
launch
launch new
new projects
projects
based
based on
on strategic
strategic &&
operating
operating plan
plan
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1
5
8D
5. Pursuit
Perfection
4. Establish
Pull
Lean
Principles
3. Create
Flow
1. Define
Value
2. Map Value
Stream
Lean Methodology
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Six Sigma
Methodology
Project
Management
Lean
is about creating flow and
identifying & eliminating
waste in a process or value
stream.
Six Sigma
is about understanding and
eliminating variation in a
process
or value stream.
Process
Excellence
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Performance
Strategy
Management
Deployment
Operational
Excellence
Business Execution
System
High
Process
Performance
Excellence
Work Teams
Performance Management is
the process that translates
strategic initiatives into
measurable objectives and
goals.
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Low
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The
Empowerment
Continuum
High
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Living
Example
Coach
Barrier
Buster
Leader Supervisor
Result
Catalyst
Business
Analyzer
Facilitator
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Performance
Strategy
Management
Deployment
Operational
Excellence
Business Execution
System
High
Process
Performance
Excellence
Work Teams
Performance Management is
the process that translates
strategic initiatives into
measurable objectives and
goals.
Vince Lombardi
www.operational-excellence-consulting.com
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