Sie sind auf Seite 1von 1

Author: Dr.

Navreet Kaur
Affiliation: Department of Public Administration, Panjab University, Chandigarh, India 160014
Authors Email Address: navreet9@gmail.com
Introduction
Introduction
The Traditional role of governance all over the world had
undergone paradigm shift from rules, hierarchy and neutrality
towards result orientation, facilitation, responsive and citizen
centric governance.
The important features of good governance are required to be
incorporated into the public services delivery mechanism
ICT has emerged as an instrument for reforms in many fields
including land sector.
Land Governance issues are complex which encompasses
statutory, customary and religious institutions, as well as informal
institutions
To address the complexity of land related problems, e-governance
practices in land administration has been introduced.
In 2008, a modified Scheme named National Land Records
Modernization Programme (NLRMP) was introduced with an aims
to usher in a system of updated land records, automated and
automatic mutation, integration between textual and spatial
records, inter-connectivity between revenue and registration, to
replace the present deeds registration and presumptive title
system
The NLRMP has 3 major components: (a) Computerization of land
record (b) Survey/re-survey (c) Computerization of Registration.
The District has been taken as the unit of implementation
In Punjab, Integrated Land Record Management Project was
introduced to provide an integrated computerization of land
records management system and registration of documents
The capture data of record of rights and other registers provide
all information to the citizens. Land record data with geographical
information system can be accessed on internet.
Punjab Government has enacted Punjab Right to Service Act in
2011 with the sole objective of providing an effective framework
for time bound delivery of services in order to promote
transparency and accountability.
The land governance aspects such as jammabandi, girdawari,
registration of all kinds, lease deeds, partnership deeds,
mutations and all certificates related with land are covered in this
Act. The Act has specified name of service, given time limit,
designation Officer and Appellate Authorities.

The
PRTS Act has empowered citizens to seek services in a hassle
Objectives
free,
transparent
and time bound
manner
through different
To assess
of the implementation
of policy
and legislation
related
service
delivery
mechanism
with land
governance
To examine the policy implementation of e-governance in Punjab
for Digitalization of land record.
To analyse the implementation of Right to Service Act in Punjab
in land governance
To assess the level of satisfaction of the citizens regarding
services provided regarding land records.
Hypotheses
Land services are provided within stipulated time period.
Right to Service Act has brought transparency and accountability
in land services delivery mechanism
Infrastructure in Fard Kendras is adequate
to provide the
services.
Citizen- official interface is tested by questionnaire and interview method. These
methods are used to assess the level of satisfaction of the citizens regarding public
delivery service mechanism related with land records and related services. The
employees of fard Kendras are also interviewed in order to assess the availability of
infrastructure and working conditions.
The study of land governance reforms in Punjab is done by using primary and
secondary sources. The primary data is collected from one district of Punjab.. The
sample size is 150 citizens who had visited Fard Kendras for land related services.

The officials working in these Fard Kendras are also interviewed. The secondary
data is collected from official documents of Government of Punjab, various reports
by committees and commissions submitted from time to time, statistical abstracts,
books, journals and online journals. The collected data is presented in tabulated
form and analyzed.

Results
Graph No. 1: Awareness about Punjab Land Record
Societys website

Graph
No.
2:
Awareness
keyboard/knowledge of translation
Website

about
software

Punjabi
on PLRS

Graph No. 3: Openness about the system

Graph No. 4: Online availability of land records has


reduced the corruption

Graph No. 5: Perception regarding transparency

Graph No 6: Redressal mechanism at fard kendras

Das könnte Ihnen auch gefallen