Government of Telangana

EDISTRICT MANAGERS
Department of Information Technology,
Electronics & Communication Department

EDISTRICT MANAGER

eDistrict Managers are appointed by State Government for

Successful

implementation

of

Various

eGovernance

initiatives (like eDistrict MMP,MeeSeva, SSDG,Webland,

SRDH,ePDS,AadhaarPermanent
Telangana

Samagra

enrollment

Kutumba

othereGovernanceinitiatives

from

Centers

Survey
central

and

and
state

government etc) in each Districts of the State.

And also we eDistrict Managers extending our support to

district administration by

developing applications (like for

General Elections and IHHS 14 ,.etc). And also providing

technical support for most of the department at district
level.

ROLES AND RESPONSIBILITIES OF

In MeeSeva :
EDISTRICT
MANAGERS:

Daily updating status of MeeSeva Transactions and Disposals of

applications by Department officials to District Collector and Joint
Collector & Addl. Director ESD (MeeSeva).

Regularly Conducting Review Meetings with Department official on

MeeSeva in presence of Joint Collector & Addl. Director ESD
(MeeSeva).

Regularly Conducting Review Meetings With MeeSeva Kiosk.

Acting as Master Trainer for all Services in MeeSeva and Conducting

trainings for Department officials, Kiosk and other stakeholders.

Activation of New MeeSeva Centers in MeeSeva Portal using Joint

Collector & Addl. Director ESD (MeeSeva) Digital Token.

Responding to the complaints registered at parishkaram call center

(1100) by citizens on MeeSeva.

ROLES AND RESPONSIBILITIES OF

In MeeSeva :
EDISTRICT
MANAGERS:

Activating Digital tokens of all Department officials.

Solving Technical issues of Department officials and Kiosk in

MeeSeva.

Escalating issues in MeeSeva to District Administration.

Find out feasibility to include new services in MeeSeva from different

departments.

Carry-out root-cause analysis for any service level failures.

Monitor and report the number of transactions happening in the

districts under various service categories

Monitor the service levels of the services being provided.

Regular inspection of MeeSeva Centers.

Bringing awareness on MeeSeva Services to District Administration

and Citizens.

ROLES AND RESPONSIBILITIES OF

In MeeSeva :
EDISTRICT
MANAGERS:

Escalate to the Joint Collector & Addl. Director ESD (MeeSeva) or

any officer designated for implementation of the MeeSeva by the
State at district level for cases for which services have been
delayed.

Be the first point of escalations for any failure in the performance

of the service.

Co-ordinate with SI helpdesk for resolution of any technical failure.

Attending Review Meeting conducted by ITE & C Department ,

Director ESD (MeeSeva) .

Other regular MeeSeva activities assigned by ITE & C

Department , Director ESD (MeeSeva) and District Administration
time to time.

ROLES AND RESPONSIBILITIES OF

In eDistrict Mission
Mode
EDISTRICT
MANAGERS:
Project:

Coordinate with State Project Management Unit (SPMU) for project

reporting.

Coordinate with System Integrators (SI) personnel deployed in the

district.

Facilitate acceptance of supply, installation and commissioning of

hardware & peripherals deployed at all the designated offices in district
level

Submission of weekly report to District Joint Collector and Addl Director

ESD (MeeSeva) on progress of eDistrict project or any officer designated
for implementation of the eDistrict Project by the State at district level

Organizing eDistrict review meetings including preparation of agenda,

operational support and help in drafting Minute of Meetings

Facilitate data digitization, networking, site preparation and training /

workshop activities in the district

ROLES AND RESPONSIBILITIES OF

In eDistrict Mission
Mode
EDISTRICT
MANAGERS:
Project:

Regular review of all the services delivered under eDistrict

project and help in resolution of operational issues, if any.

Study the eDistrict project implementation in other districts,

which are doing better, for adoption of better practices.

Managing relationship with educational Institute for study and

improvement in project.

Preparation of risk registers for highlighting the risks to project.

Awareness in the district about the eDistrict project

Facilitate the impact assessment study in the district.

Any other project related activities for eDistrict MMP.

Monitor and report the number of transactions happening in the

districts under various service categories.

ROLES AND RESPONSIBILITIES OF

In eDistrict Mission
Mode
EDISTRICT
MANAGERS:
Project:

Monitor the service levels of the services being provided.

Escalate

to

the

Joint

Collector

or

any

officer

designated

for

implementation of the eDistrict Project by the State at district level for

cases for which services have been delayed.

Be the first point of escalations for any failure in the performance of

the service

Carry-out root-cause analysis for any service level failures.

Ensure the technical infrastructure is working as per the service levels

of the SI.

Co-ordinate with SI helpdesk for resolution of any technical failure

Training to other stakeholders, as and when required.

Any other eDistrict related activity for managing the eDistrict

operations.

ROLES AND RESPONSIBILITIES OF

In WebLand/ LRMS:
EDISTRICT
MANAGERS:

Activation of Digital Tokens of Thasildars in WebLand.

Solving Technical issues of Tahsildars in WebLand.

Training to Thasildars, mandal computer operators and all

other stakeholders, as and when required.

Carry-out root-cause analysis for any service level failures.

Ensure the technical infrastructure is working as per the

service levels of the SI.

Escalate to the Joint Collector or any officer designated for

implementation of the eDistrict Project by the State at district
level for cases for which services have been delayed.

ROLES AND RESPONSIBILITIES OF

In WebLand/ LRMS:
EDISTRICT
MANAGERS:

Monitor and report the number of transactions happening in

the districts under various service categories.

Escalating issues in WebLand to ITE & C Department , Director

ESD(MeeSeva), District Administration and NIC, Telangana.

Other regular WebLand activities assigned by ITE & C

Department and District Administration time to time.

ROLES AND RESPONSIBILITIES OF

In ePDS:
EDISTRICT
MANAGERS:

Solving Technical issues of Tahsildars, Revenue inspectors,

District Supply Department officials in ePDS Portal.

Training to Thasildars, Revenue inspectors, District Supply

Department officials, mandal computer operators and all other
stakeholders, as and when required.

Carry-out root-cause analysis for any service level failures.

Ensure the technical infrastructure is working as per the service

levels of the SI.

Escalate to the Joint Collector or any officer designated for

implementation of the ePDS by the State at district level for
cases for which services have been delayed.

Monitor and report the number of transactions happening in the

districts under various service categories in ePDS.

Escalating issues in ePDS to ITE & C Department , Director

ESD(MeeSeva), District Administration and NIC, Telangana.

Other regular ePDS activities assigned by ITE & C Department

and District Administration time to time.

ROLES AND RESPONSIBILITIES OF

In Aadhaar PEC: MANAGERS:
EDISTRICT

Daily updating status of Aadhaar PEC Transactions to District

Collector and Joint Collector & Addl. Director ESD (MeeSeva).

Regularly Conducting Review Meetings to Aadhaar PEC Center

operators, in presence of Joint Collector & Addl. Director ESD
(MeeSeva).

Regularly Conducting Review Meetings to Aadhaar PEC Center

operators.

Solving and escalating of Technical issues in Aadhaar PEC

centers to Director ESD (MeeSeva).

Responding to the complaints registered at parishkaram call

center (1100) by citizens on Aadhaar PEC.

ROLES AND RESPONSIBILITIES OF

In SRDH (State Residential
EDISTRICT
MANAGERS:
Data Hub):

Creating srdh user ids for all stakeholders.

Training to Thasildars, Revenue inspectors, District Supply

Department officials, mandal computer operators and all other
stakeholders, as and when required.

Solving Technical issues of all stakeholders.

Monitor and report the Aadhaar seeding happening in the

districts under various Departments.

Other regular SRDH activities assigned by ITE & C Department

and District Administration time to time.

ROLES AND RESPONSIBILITIES OF

In Telangana Samagra
Kutumba Survey (Intensive
EDISTRICT
MANAGERS:
HouseHold Survey 14):

Gathering employees information for survey.

Randomization of enumerators.

Training to Thasildars, Revenue inspectors, District Supply

Department officials, mandal computer operators and all other
stakeholders, on enumerator data entry application and IHHS
Survey data entry application.

Solving Technical issues of all stakeholders in data entry.

Applications for FSC and Pensions application Verification .

Other works assigned by District administration on IHHS 14

,FSC and Pension application Verification.

ROLES AND RESPONSIBILITIES OF

In Other eGovernance
Works assigned by State and
EDISTRICT
MANAGERS:
District Administration

Most of the eDistrict Managers designed and developed

following Applications for General Elections 2014.

Randomization of polling personnels.

Randomization of EVMs.

Poll day Activities.( Polling Percentage etc )

Trends and Final Result display software for counting day.

Most

of

the

eDistrict

Managers

Design

and

Developing

application required by District Administration time to time.

And we eDistrict Managers synchronizing with

all other eGovernance initiative by central and
state government at District Level.

DISTRICT ITE & C RESOURCE TEAM

As day by day many eGovernance initiatives

starting in central and state government. It is
necessary to have a district ITE & C resource
team

at

district

implementation

and

level

to

monitoring

successful
of

all

eGovernance initiatives.

This team may coordinate with all departments

in the district for successful implementation of
eGovernance in each department.

FUTURE ACTION PLANS

Willing to work for ePanchayath Program along with all present

activities.

Work For implementation of e-Governance Programmes in all

Government Departments in Districts using Information &
Communications Technologies (ICT) to transform Electronic
Governance to Good Governance and for transformation of
Telangana state to successful e-enabled(eGovernance) State
in India.

Implementation of Department and District Portals

Developing All departments and districts portals
through ITE&C Department.

Formulation of ICT Action Plan for Departments and Districts with

implementation.

To work on up coming NeGP Mission Mode Projects and other

eGovernance initiatives from State and Central Government.

To find feasibility to implement eGovernance in all government

department services and systems.

FUTURE ACTION PLANS

Developing Websites/Applications to all Government department to

achieve the following goals.

To transform services of Government departments and agencies

from department-centric mode of working to a citizen-centric way

All Government services should be accessible to the common

man on his fingertips to ensure efficiency, transparency and
reliability of such services at affordable costs .

To Provide services in a user-friendly, convenient, transparent

and citizen-centric system for delivery of Government to Citizen
(G2C), Government to Business (G2B) and Government-toGovernment (G2G) services to the stakeholders.

To Design and Development of applications required by District

administration time to time.

CONCLUSION

We eDistrict Managers working very hard for successful

implementation of various eGovernance initiatives (like
eDistrict

MMP,

MeeSeva,

Webland,

SRDH,

ePDS,

Aadhaar Permanent enrollment Centers and other

eGovernance

initiatives

from

central

and

state

government) as per the given roles and responsibilities

in all districts of telangana state and we eDistrict
Managers are ready to extend our support for successful
implementation all other future eGovernance initiatives
by state and central government at District Level.

CONCLUSION

We eDistrict Managers of telangana state request you to

provide us a chance to work for successful implementation
of all eGovernance initiatives from state and central
Government.

We will assure that we will work very willingly hard to

transform our telangana state as successful e-enabled
(eGovernance enabled) state in India.

U
O
Y
K
N
THA
eDistrict Managers and Conveners DeGS.
Telanaga State