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WHAT IS EMOTIONAL

INTELLIGENCE?

IQ vs EQ
WHICH CHARACTERISTICS ARE
BOOK SMARTS (IQ) AND
WHICH ARE EMOTIONAL
SMARTS (EQ)?

We often rely on the


external to define success
(what we own, how
advanced society is, etc.),
but what would happen if
we took that away?
Would we know what to do?
http://www.youtube.com/watch?v=TAIHeG
Hi5yM
~ Strategies for Success ~ The Lawrence Kinlin School of Business ~

What is Emotional Intelligence (EQ)?


The ability to:
understand and express ones feelings
understand how others feel and relate
with them
manage and control emotions
manage change and solve problems of
a personal and interpersonal nature
generate positive mood and be selfmotivated
~ Strategies for Success ~ The Lawrence Kinlin School of Business ~

Researchers have
found that your
emotional
intelligence(EQ)
might be a greater
predictor of success
than IQ

Research
suggests
IQ is fairly stable over your
lifetime
EQ, however, increases
naturally over your lifetime
and you can improve it even
more by being self-aware and

Getting a Job
Why are we hired?
Why are we fired?

Business Applications of Emotional


Intelligence

Selecting new employees


Dealing with generational gaps
Working in diverse teams
Developing people
Employee engagement
Identifying future leaders
Improving leadership skills
Making a better workplace

Steven J. Stein, Ph.D.


~ Strategies for Success ~ The Lawrence Kinlin School of Business ~

What About the Classroom?

Commonly used predictors of student


success in post secondary education
are

High School Grades


IQ
Economic/Demographics

~ Strategies for Success ~ The Lawrence Kinlin School of Business ~

Recent research shows that those


factors are poor predictors of success

Dr. James Parker, Ph.D., Canada Research Chair in Emotion and Health,
Trent University
~ Strategies for Success ~ The Lawrence Kinlin School of Business ~

Most students who withdraw do so


because of personal problems

Dr. James Parker, Ph.D., Canada Research Chair in Emotion and Health,
Trent University
~ Strategies for Success ~ The Lawrence Kinlin School of Business ~

Why do students most often withdraw?

For non-IQ reasons

problems with relationships (friends, family)


difficulties adjusting to independent learning
Health-reasons
Financial strain

Lets examine the EQi


assessment skills
~ Strategies for Success ~ The Lawrence Kinlin School of Business ~

Emotional Skills measured on the EQi

INTRAPERSONAL

ADAPTABILITY

Reality testing
Emotional self-awareness

Self-regard

Assertiveness
Independence
Self-actualization

INTERPERSONAL

STRESS
MANAGEMENT

Empathy
Social responsibility
Interpersonal relationship

Flexibility
Problem solving

Stress tolerance
Impulse control

GENERAL MOOD

Optimism
Happiness

~ Strategies for Success ~ The Lawrence Kinlin School of Business ~

THE EQI ASSESSMENT

Emotional Intelligence
Test through MHS
- Each student will take this assessment
- Needed for Assignment #1 and #4.
- Snapshot assessment of personal, social,
and emotional competencies
- Helpful insights for personal development
~ Strategies for Success ~ The Lawrence Kinlin School of Business ~

EQ Passwords

1611
1611
EQI PASSWORD for BUSI-1060
(BUSI-1082,
BUSI-1088,
BUSIEQI
PASSWORD
for BUSI-1060
(BUSI-1082,1096)
BUSI-1088, BUSIUser Access1096)
Code: 7251-001F10 7251-001User Access Code:
F10
Password
bck5h3

Purchase the
password at
the bookstore

Password bck5h3
Store in safe place - Lose it
and
need
to it
Store
inyou
safewill
place
- Lose
and repurchase!
you will need to
repurchase!

www.mhsassessments.com
~ Strategies for Success ~ The Lawrence Kinlin School of Business ~

Test Steps

Go to www.mhsassessments.com.
Log in using your Code and Password (do not lose it!)
Enter first and last name - the Report will insert your
name in the sections where it describes your skills and
in the sections where it provides strategies.
Enter age and gender so that you get scores which are
more accurate for you.
Follow the instructions provided online.
Once complete, you will receive your EQ-I Report
Please print AND save it right away
If report is lost, make an appointment with Dana
Copeland in B2015

~ Strategies for Success ~ The Lawrence Kinlin School of Business ~

Results are
confidential.
Purchase code and
complete assessment
ASAP to begin and
complete Assignment
#1 and #4.

EQ-i Sample Items

Its hard for me to make decisions on


my own
Its easy for me to adjust to new
conditions
Its easy for me to make friends
Im optimistic about most things I do
I dont hold up well under stress
T

how true

is it of you?
2 for Success
3 ~4The Lawrence
5 Kinlin School of Business ~
~1
Strategies

EMOTIONAL INTELLIGENCE
LEADS TO ENHANCED
SELF AWARENESSthe
beginning and the end
After reviewing the 15 Eqi
skills, we should have a
better understanding of
this.
~ Strategies for Success ~ The Lawrence Kinlin School of Business ~

In-class assignment:
A better self-awareness allows us to
better determine our desired career
direction.
Complete the Work Priorities
worksheet distributed in class and
submit it at the end of class.

~ Strategies for Success ~ The Lawrence Kinlin School of Business ~