Foreword of the presentation used by CGM at ABB event

This Power Point presentation might seem a bit long, but the point of it is for YOU at ABB to pick out
information and slides that suits your project and the presentation you intend to do for end
customers. Divided in clickable sections to facilitate usability. Hope it will prove helpful!

A short description of the CGM and the EOW product ABB buy from FOC.

This section describes the unique EOW-x solution CGM developed with ABB and FOC

Section three shows and describes examples of auxiliary furniture and other accessories

A short guideline of what to take in to consideration before planning 24-7 environments

Examples with descriptions of how CGM supports ABB in different projects

32 planning examples without descriptions where CGM supported ABB project

Click on the this type of folder icon anywhere in the documents when this symbol shows
up and you will come back to this start up selection page
Link to ABB exclusive download area where movies, product brochures and technical drawings are available
Link to ABB web page describing the Extended Operator Workplace and the connection to System 800xA

Web page

Link to CGM:s PDF-brochure describing Research and Development Proposal and Planning
Production, Sales and Service
Click on this text to download a compilation of 140 different layouts that give planning ideas
CGM AB, Box 515, Visit address: Bockasjgatan 15, SE-503 14 Bors, Sweden Tel: +46-33-22 95 00 Email: info@cgm.se

www.cgm.se

The EOW-x concept contributes to create higher efficiency in operations and featuring the
very latest in console technology that also improves operator performance and alertness

Focusing on Human Factors and Ergonomics leads Improved Operator Effectiveness and Safety

FOC is a company established by ABB and CGM and is dedicated to further strengthen ABBs
System 800xA by providing enabling technologies and services for control center environments.
With the operator in focus - and in close partnership with CGM - layout planning, desk systems and
control center technology are being provided as harmonized offerings.
In the end of 2010 scientifically studies with real operators will be performed in CGM facilities. Our
goal is to measure operator effectiveness together with Chalmers university with all proactive
integration we done with the EOW-x concept.
Objective, third party scientifically studies in preparation and result available in early 2011 with
expecting findings of at least 10% increased measured operator effectiveness

A new demo-laboratory is also built up in CGM-facilities showing the EOW concept in a

state of the art 24-7 environment with support from ABB.

Improved operator effectiveness and

safety with the EOW-x concept

Improve correct & fast

decision-making

Reduce unnecessary downtime Create attractive 24-7 environments and prevent operators boredom
and fatigue 3-4 years ahead competition

More than a professional appearance innovative technology to improve operator effectiveness

CGM is a company that co-operates with ABB worldwide since 2004. We have long term experience of
developing and manufacturing sturdy and ergonomic operator desks. Due to early ergonomic
requirements from Scandinavian authorities, we have developed a unique concept that really create
true operator alertness.

The demo-laboratory area is frequently visited by a lot of customers from all over the world. In this
area we can simulate and show a complete range of products and functionalities. Things that really
are of interest when a customer in an early phase needs to find the right parameters to create a new
control room or modernize / consolidate.

CGM also supports ABB in projects with layouts and delivering normal standard or customized
consoles where the EOW solution, for some reason, is not of interest.
Our focus is to create attractive operative centers / control rooms that generate a more prosperous
and alert operator that work in harmony with technology.

Contact CGM to get support for early planning proposals in upcoming projects.

CGM:s main focus is to create attractive control rooms that generate a more prosperous and alert
operator that work in harmony with the technology that the customer decide to use.
An operations center furnished by CGM will showcase any control system and induce happier, more
alert, less stressed and much safer operators. The rewards for the investor include higher productivity
and unprecedented industrial harmony.
Control rooms for people; not robots

Furniture and layouts that boost human capacity

Research & Development

CGM works with
sturdy and reliable
products for a 24/7
environment where
products experience
more than four times
as much wear and tear
compared to regular
office furniture.

Construction & Manufacturing

Planning and know how in 24/7
environments

We successfully put
the operator in focus
by creating the future
operative centre and
continuously develop
new functionalities.
This addresses so
much more than just
fulfilling outdated and
traditional paper
requirements.

Product sales & Installation

CGM offers three different series of operator desks that position and prime the controller like never
before.
Starting with Comfortio, a strong, universal series that meets most needs, we proceed to models that
are ergonomically adjustable by degrees, so that they can be customized in seconds to match the
physical dimensions and personal preferences of individual operators.

CGM Class I SUPER-PREMIUM 24/7 operator desk system

CGM Class II SUPERIOR 24/7 operator desk system

CGM Class III UNIVERSAL operator desk system

With motorized sit/stand desk-height and screen adjustment options and many other
distinctions, a CGM desk could be the ultimate in form and function. Designed to keep
operators alert during monotony and calm in emergencies, our desks and auxiliary
products are bio-mechanically optimized, aesthetically pleasing and built to last.

Booth the Cergo and Comfortio operator desk system could be

delivered without motorized adjustment (fixed height) if that of
some reason is not necessary.
Contact CGM for price list of the different operator desk systems.
Download the CGM-brochure to read more detailed about CGM
and the wide range of operator desk systems and other loose
interior products for 24/7 environments.

CLICK HERE TO
DOWNLOAD THE
PDF BROCHURE

With our different operator desk systems, it is possible to upgrade the system using
different accessories and options as the user requirements, the organization or the
technology changes.
Our operator desk system is a live organism, designed to perform with full capability for
many years, by growing into its capacity and changeability.
It gives permissions and resources to operators and maintenance engineers to optimize
its functionality, improve it and make smarter use of it.

Download the detailed PDF

drawing showing the different
sizes of the operator desks by
clicking here

Superior ergonomic
solutions, designed
for operator comfort
and proper
functionality in both
stressful and calm
situations.
Add a wide range of
different accessories
and options as the
users requirements,
the organization or
technology changes.

Download the brochures of the

operator desks by clicking here

All our products are

also available in 3D
models for different
type of programs.

Download all standard desks in

AutoCAD or in Visio format by
clicking here

Contact us for assistance with

planning proposals in 2D or 3D

CGM:s different operator desk systems offers the best layout design and HMI furniture for
space, numbers and overview technology.
Layout example 1

CGM co-operates with your architects, human-factors engineers and other professionals

CGM:s different operator desk systems offers the best layout design and HMI furniture for
space, numbers and overview technology.
Layout example 2

Worldwide experience of proposals and planning for 24/7 environments

CGM:s different operator desk systems offers the best layout design and HMI furniture for
space, numbers and overview technology.
Layout example 3

Best possible workflow induced by design

CGM:s different operator desk systems offers the best layout design and HMI furniture for
space, numbers and overview technology.
Layout example 4

CGM assists and works together with ABB in a lot of different 24/7 environment projects

Example of CGM involvement with ABB in a green field project

Next slide shows a result after CGM has received more information about the actual project

The previous layout and this new layout contains much improvements for the whole control room
building

An early planning interaction is time effective and create the best long term solution

To plan correct from the beginning saves cost and avoid request with just focus on technical
specification

Less active operators is needed in a modern CCR but they are higher educated with good competence

This example of a ICSS Block Diagram shows how all control room activities in different
remote areas are connected to each other. On top there is an Intelligent Collaboration
Environment located in the head quarter close to the border room.
SUPPORT CENTRE

COMMON OTC
SIMULATOR

UPSTREAM CONTROL ROOM

INTELLIGENT COLLABORATION ENVIRONMENT

MIDSTREAM CONTROL ROOM

WATER TREATMENT PLANT

POWERPLANT

In the future it will be more and more common to connect all control rooms, for bigger
customers, in larger cluster.
Predictive maintenance and collaboration is one essential part of extended automation

An example of an Intelligent Operation Environment located in a head quarter

Info Channel/LCD
Collaboration table
Work stations
Hot Desks
Simulator desks

Display wall and VC

Info Channel/LCD

Commando
Table Process analyzing and
All control system information are gathered from several plants.

superior situation awareness is achieved from one common place close to

the border room
EOW-workplaces
Coffee / relax

Predictive maintenance and collaboration is one essential part of extended automation

This is good example on how we, together with ABB and the end user, focus from an early
stage on creating a state-of-the-art operative centre with the System 800xA and the EOW.
The next pictures are from the first
modernization step in the active operators area

Working in close co-operation with human-factors engineers, research institutions, system suppliers and
systems integrators, we design and build robust, advanced, ergonometric work-stations and ancillary
equipment.
Driven by high demand in Scandinavia, we offer unique, modular, space-efficient concepts that empower
and motivate operators to work harmoniously with technology.
Embracing form, function, layout, workflow, lighting, acoustics and airflow optima.
Our solution protects your most valuable assets, utilizes your resources optimally and safeguards your
mission-critical processes.
A 3D walk through movie from the new improved operation centre with a short introduction
can be downloaded here or by a click on the icon to the right. The end result is an attractive
state-of-the-art operative centre, for- and created by operators.

Picture from the previously described project where we generated a new way of
working that really improved operator awareness.

Download ABB:s latest br

ochure
describing more carefully
the new way of operate with
Extended Operator
Workplace.

EOW brochure
2009 version

Thanks to extensive R&D and worldwide experience in 24/7 environments, we can design
properly ergonomic control-center interiors for any industry, any utility and any dispatch
operation.
Our demo / laboratory loaded with unique 800xA integration and smart operator
ergonomics, puts the human factors under the spotlight and identifies the key drivers of
operator alertness.

A visit in the CGM-ABB Future Operations Centre is an eye opening journey

Researching new concepts, materials, shapes and technologies

Exploring the relationships between KPIs and operator comforts
Translating ergonometric measures into economic results

The attention to Human Factors is one of four pillars that create operator effectiveness
According to research, nearly 80 per cent of downtime in production is preventable and half is due to operator error. Today the working conditions
in many operative centers or control rooms are designed by technicians in an early phase or designed to impress visitors rather than putting the
operators in focus. Misplanned 24-7 environments can be depressing, unwelcoming, uncomfortable can therefore very easy create both fatigue
and bored operators. By bringing in ABB/CGM early in the planning process of the whole control room with adjacent areas we save a lot of cost
and time. We create planning solutions that focus on the operator needs and solves many problems for the customers. With the latest interactive
control room planning programs and world wide experience we work cost efficient in projects and solve problems before the control room is built.
A modern control room or operative center planned and furnished with the Extended Operator Workplace (EOW-x concept), which have strong
intelligent integrated functions with System 800xA, we induce more alert, less stressed, happier and much safer operators. ABB is the only DCS
player that really can show operator effectiveness in an ergonometric human factor perspective in reality.
The answer to truly turning fatigue and distraction into operator alertness and proaction is the Extended Operator Workplace.

The new
EOW-x3

Traditional
EOW-L

Attention to Human Factors in general

The EOW-x contains the latest flexible motorized console technology. Motorized adjustable to individuals at the touch of a button with adjustment
alternative totally superior to anything else to be compared with on the market. The multi client keyboard allows the operator to switch easily
between different 800xA clients and handle hotkeys which also reduce mouse clicks. With the integrated motorized close large overview unit we
have integrated a directional sound system and integrated an individual high frequency dimmable lighting system.
The console has also a built in live video camera system with a PA speaker system for public announcements. On top of that the console is
prepared for a micro ventilation system so each operator can adjust to their own suitable temperature. The intelligent ergonomic freedom prevents
operator fatigue and boredom like no one else than ABB can offer in both brown- and greenfield projects.
The knowledge from our experience with ABB customers has also been used to develop new cutting edge solutions. The highly ergonomic
operator desk that CGM has been manufacturing for ABB together with the design of the operative centre or control room has truly attracted
customers in an early phase and has set new standards for modern thinking that gain operation and situation awareness.
EOW-x concept gives you the tools to make the operators direct alert in case of a critical situation and act fast and correct. With multiple monitors,
a large screen and a unique keyboard to control the complete operator interface you stay focused at the task and the process at all times.

Section two shows and describes the ABB unique EOW-x concept
Click on the left icon to go back to the start up selection page or
chose the forward button to go to the next section
Move ahead to enter the section that describes the unique EOW-x solution that CGM developed with
ABB and FOC.
The EOW-x concept contributes to create an unified control environment featuring the very latest in
console technology that truly improves operator performance.

End of section 1

The EOW-x concept is available in two different sizes EOW-x3 and EOW-x2

The EOW-x concept is our super premium solution create true operator alertness

The Extended Operator Workplace (EOW) concept is built up with two different solutions.
The EOW-x concept is our super premium
solution for customers putting the Human Factor
question high on the agenda

EOW-x2

EOW-x available
in two sizes

The EOW-f concept is our universal solution

that fulfills traditional requirements and have
less functions and integration compared to
the EOW-x

EOW-f2

EOW-f available
in two sizes

The EOW-x is a full ergonomic console and the EOW-f is a simplified solution with less
functions and integration with System 800xA. Due to our involvement in many projects with
ABB in different business areas we have also realized that a more basic complement to the
superior EOW-x is important to have for several reasons.
This fixed and fundamental version of the EOW-x gives good scalability for customers.

The EOW-f2 with the Close Large Interactive Dynamic Overview Integration

The EOW-f concept is a much more simplified solution but fulfill the requirements applicable today

The two different EOW models in two sizes has the same foot print in a layout
A customer dont need to decide for the
universal or the fully developed EOW-x
concept in an early phase.
All the unique planning we provide with
the EOW concept is always applicable
no matter the final choice.
The two different concepts, EOW-x
and EOW-f, match more or less
identically in the two different sizes
we use.

EOW-2 size

The EOW-f concept handle all the

computers in the console and no
graphic remote units are used for
this solution.
The EOW-f does not contain any
motorized adjustment at all and is a
fixed fundamental console that
fulfills traditional requirements.
EOW-3 size
Use the product brochures for more
detailed information on what differs
the EOW-x and EOW-f concept.

All models available in the Google SketchUp 3D format facilitate a lot for the customer
interaction and increase the over all understanding and cut valuable time in a project

download the 3D SketchUp model on this link

Uncompress then the zip file on your hard disc and open it up and explore.

To run the ABB Operator Effectiveness 3D cave you need to download first of all the free
SketchUp by using this link http://sketchup.google.com/download/

Side view; according to traditional standards how a good ergonomic position

and sight angles should be for an operator in a fixed position
Sight angles and ergonometrics according to standard
guidelines from ISO 11 064

Drawings and 3D models available in AutoCAD and 3D

Studio Max format which could be converted to other
format as well.

EOW-x and EOW-f sizes are available in 2D and 3D drawings with more detailed information

The EOW-x3 with the Close Large Interactive Dynamic Overview Integration

The EOW-x concept, and its integration with 800xA functionalities, is created together with ABB and it
is an exclusive product. The company FOC is established to develop the EOW-x solution.

Together with the outstanding ergonomically motorized functionalities that the Alerto
operator desk system offer, we really improve the operation awareness with the EOW x3.
The controllers dream! Designed to meet the highest human factor demands

Click on the button

and see the movie

The new developed Alerto console is an essential part of the EOW-x3 concept.
Alerto has a patent solution when it comes to simultaneous inclination of all screens down to 45
degrees. With another motorized function we allow the operator to easily change the distance with
150 mm between the personal screens and the operator. Superior ergonomic functions.

With our newly developed motorized functionality we are now able to incline all individual
screens simultaneously from +5 to -45 degrees.
The whole monitor board may also be motorized with a depth adjustment of 150mm.
This new developed motorized functionality makes it possible to easily adjust screens in a curved
setup. This greatly improves the ergonomic situation on a daily basis for all operators.

The EOW-x concept, with LCD technology, supports System 800xA in a totally new way.
The new type of EOW-x is built up with LCD technology, it is an alternative to the totally
seamless front projected EOW solution. The new Close Large OverView unit have 50%
higher resolution in true 16:9 format (total resolution 5760 x 1080). Full HD

This motorized rear base unit is also

named Close Large OverView
(CLOV-x3)

The new Extended Operator Workplace is available as a standard product in two sizes.
EOW-x3 with a large screen consisting of three 52 LCD panels and six 23 personal
monitors. The smaller version is the EOW-x2 with a large screen consisting of two 52
LCD panels and four 23 monitors. All screens are of course made for 24/7 usage.
God benefits with the EOW-x
concept to be aware of

EOW-x3

EOW-x2

Download the
EOW-x3
technical
brochure in PDF
format

Download the
EOW-x2
technical
brochure in PDF
format

The EOW-x concept truly puts the operator

in focus. A superior complete workstation
and a more space-efficient total concept,
empowers and motivates operators to
work harmoniously with the 800xA system
and several third party applications.
A unified control environment featuring the
very latest in console technology improves
operator performance. With the right tools
for their task and an attractive, ergonomic
environment in which to work, they do a
better, more effective job of increasing
plant availability, safety and profitability.

Required process information is served up

on time to promote fast and correct
decision-making. The control room
environment turns potentially dangerous
fatigue and distraction into proactive
alertness that extracts the very best from
every individual in both routine
operations and critical situations.

Lights and sound systems integrated in the EOW-x concept.

The CLOV-x3 unit is integrated with two double side public sound speakers for alarms and
public announcements. The EOW-x also has a directed sound system that focuses the
sound so that the operator can hear it without it disturbing the environment.
On the same bar as the directional sound system is the dimmable high frequency lighting
system with both up-and downwards lighting.
Dimmable, high-frequency,
lighting system gives each
operator the best possible
conditions. Provides glarefree and shadow-free light
and gives up to 1200 lux on
the work space

Intelligent directional sound system

that shower the operator workplace
with crisp clear sound. Prevent
noise pollution in the control room

The new Alerto operator desk system is a vital part for the EOW-x concept.
The ergonomic features includes simultaneous inclination of all personal
monitors and motorized depth adjustments.
Alternate position improves
circulation, reduces strain and
increases alertness.
Robust, intelligently motorized
65-130 cm sit/stand height
adjustment
Safe and smart cable porting

The Seventh Motion Variability

allows rapid personalization at
shift changes.
Motorized control of screen height,
tilt and depth.
The more the ergonomic freedom,
the less the operator fatigue.

Thinking ahead and anticipating developments.

Optional micro-climate control improves operator alertness even further.

The challenge is to create a

working environment where
personnel feel alive, welcome,
comfortable, motivated,
professional and engaged.
The individual and integrated
micro ventilation concept is one
of several function integrated
with 800xA that will improve
operator alertness.

Human factors under the spotlight. The micro ventilation concept and testing will
improve operator alertness and create healthier operators

Operators ergonomic benefits demonstrated and measured in a scientific way

The newly invented micro ventilation system should be individually adjusted by each
operator to achieve a temperature suitable for each individual. A scientific experiment
with operators will be conducted in 2010.

The main goal is to measure improvements for the operators that we can create in a well planned,
ergonomic, state of the art, environment. The micro ventilation should also be connected with
System 800xA. For example we would like to automatically produce a cooler area around the
operator before an assumed critical situation.

Remote Graphics Unit package

This image illustrates the Remote Graphics Unit and how it is connected. This is a part of
the EOW-x which enables to house the PC clients in an other room which improves sound,
temperature and EMF conditions around the operator.
Three remote graphical units with fiber optic cables and
interface cards are included. The small remote units are
mounted in the operator desk.
Removing all computers from the control room further lower
the noise level and the temperature for the operators. It also
makes it much easier to keep clean around the operator.

Up to 250 m

The multi client keyboard

Normal keyboard
Functions keys
Operators keyboard
The ability to control all three client PCs from one single keyboard with functions keys
adapted after the industry and companies needs.
Multi client keyboard for convenient operation

Camera integration
With the EOW-x, Audio-Visual communication is possible with a live video camera built in
to the frame.
It is also possible to add CCTV cameras as an option.

The built in live video system is certified for System 800xA

To install a Multi Functional Display system for all type of communication saves crucial
working space and improve operator effectiveness.

TactiCall unit
UHF Station
VHF Radios
CCTV Panel
PAGA Access
Telephone
Hotlines
Intercom
Remote Control

Example of old
telecommunication equipment

TactiCall - A new Multi Functional Display system integrated with EOW-x and 800xA
that put an extra glance for the operator environment
Telecommunication Management System Umbrella application
for all types of Telecom systems

Alarm Generation
Alarm/Voice Priority
F&G Support and Automatic Alarm Generation

Operator-to-Operator
Conferences - Collaboration
Web Cam Support
Radio Dispatch to Conferences
Multi Site Support

TactiCall - A single unit with a common HMI

The EOW-x concept is placed in several ABB demo environments world wide

This picture from ABB new facility in

Houston. Ask for the latest updated
information regarding demo units and
planned events with the EOW-x concept.

Following slides in this presentation describes other products and solutions in addition
to our operator desk systems. Most of these products are also possible to se in our
demo / laboratory area located 70 km east of Gothenburg in Sweden.
CLICK HERE TO
DOWNLOAD A
ROAD DECRIPTION

Section three shows and describes examples of auxiliary furniture and other accessories
Click on the left icon to go back to the start up selection page or
choose the forward button to go to the next section
Move ahead from this slide in the Power Point presentation to view auxiliary furniture and other
products that CGM offers.
In the end of this section we also describe different ways of planning 24/7 environments and also
comment some of the layouts. It is beneficial to involve CGM early in the projects.

End of section 2

In several projects we adapt the customers hardwired technology into separated desks

The next slide shows the CAP / ESD desk installed at site

The previously described CAP / ESD desk installed on site and soon ready to be put in use

The next slide shows another simplified type of CAP / ESD

A FAT at our production premises where another type of CAP / ESD is shown in the
middle together with the large EOW. The customized middle desk also handles the
hardwired functions for Fire & Gas as well as telecommunication equipment. There is
easy access to this unit from both operator desks placed next to it.

The big mobile storage is a perfect unit to

store A4 and A3 files close to the operator.
This unit also acts as a standing relief area
behind the operator, as well as preventing
people hanging over the active operator.
The next slide shows an other type of CAP / ESD arrangements

Big customized main CAP-desk with the same design we used for the operator desk

CGM standard products

Straight operator desk is a standard alternative

High frequency dimmable

lighting system

CGM offers sturdy 24/7 operator chairs built for support, comfort and functionality

High performance operator chairs

A CGM mobile storage solution doubles as a relief and short-discussion zone

This unit is sometimes good to use right behind an operator for several reasons

Meeting tables of different sizes and many times customized to fit the right purposes

We also customize our operator desk to fit certain needs. The below picture has a radius
of 6000mm on the working surface instead of our standard which is 3000mm.
This desk has been equipped with a customized drawer below the working surface, which
follows the height adjustments up and down.

The main reason for the customized radius in this project

was that the operator desks shall follow a predefined
radius of the front projected Megawall display.
The 8m wide Megawall area has a given radius and a
given distance to the two operators, who need a good
overview of the actual process.

We can also adapt different hardware platforms and the choice differs from project to
project. This is an example for handling large LCD screens. In some projects the
customer decides early on the type of large display hardware that should be used.

On many occasions there is a greater benefit from

getting the large screen closer to each operator instead
of placing them fixed on the wall.
There are many more advantages with the integrated
EOW-x concept and should not be compared with this
type of simplified solution of handling bigger screens.

This picture is an example of handling big LCD screens in a more simplified way. A separate
system handling the pictures on the big screen and showing static overview pictures.

In this project the large screens are just showing more or less static pictures for the
operators. Minor interaction with the big LCD screen is possible for the operator.

In many projects we have provided a second row of monitor arms that are attached to the
lower monitor holder. This is the easiest and cheapest way to provide operators with an
extended amount of visual information. The EOW-x solution is a better choice.
The easy and efficient overview achieved with the use of the EOW is normally not possible
for the operator with this method of stacking small monitors on top of each other.

Flat screen holder arrangement fitting our operator desks is an own developed
standard and the sturdy construction handle up to 30 wide screen.

A large curved common visualization wall can also be built up with the same 3D Perception
technology as ABB uses for the EOW. This method of applying fixed projection technology in
the ceiling is called a Megawall.
Valuable space is saved with this method of creating a common overview for several
operators. But unlike the EOW, it is no longer a unique tool that can be used for individual
operators or a group of operators in, for example, a critical situation.

This picture is from the installation stage of an operation centre that shall supervise and
support several different control room locations. By gathering specialists into one common
operation centre to analyze data, this customer is focusing on predictable maintenance.

It is important to define what the large screens are for. What type of information shall be
shown and who will use it. Static or dynamic information? The operators tool or not?
Should the big visualization wall be there to impress visitors with a wow effect?
It is important to handle this kind of questions early in a process, otherwise there will be
difficult to find the best long term solution.
This operative centre is built up with a large wall of back projected cubes. The size of the
room makes it difficult to place the operators further away from the cube walls.

In this case the operator to the

right will have difficulties
reading the information on the
left screens and vice versa.

A very nice design of a modern control room in many ways, where the large curved
display of cubes really gives visitors a so called WOW effect.
This way of building large visual screens will often completely fail to serve the operators
in critical situations, even in an environment where the large display wall is built from
floor to ceiling. The information can act as a support for other people who need to get a
grip of the overall status of the process, but with modern technical developments this can
be done in a far better way.

This layout is similar with the previous project but here they used a front projected
technique to provide a seamless Megawall instead of rear projected cubes.
A front projected Megawall
saves crucial space.

Keep in mind that there are no golden rules that fit all operative centres or control rooms.
Each project lives its own life based on the existing organization, technical experience,
culture and former ways of working.

Time to browse some more planning proposals and ideas that can improve a
future successful operative centre.

A modern way of planning a more collaborative environment with new HMI and new
technology that in turn uses new intelligent interaction.

New modern Multi Functional Touch displays with integrated telecommunication systems in close
connection with the System 800xA really improves the overall noise situation throughout the whole
operative centre. This allowed us to move operator areas closer to each other while at the same
time improving the collaboration between different process areas.
A movie from this project has been made and also presents a lot of good ideas.
To download the 60 Mb movie (8 minutes long), and depending on software and hardware
configuration, choose between Zipped version or direct show in Windows Media player

Even if the space exists for rear projection cube solution, the Close Large OverView
projection (EOW) is many times a better ergonomic solution.

In a lot of projects we see control rooms that are planned too big. The main reason is that
the early involved contractors some times has a poor understanding on how a modern
control room, or operative centre, should be planned in a modern way with modern
technique. They calculate the need of space with the traditional technique and methods.

This layout is an example of a configuration in a smaller existing control room and the
EOW solution saves a lot of space and induce collaboration in a better way.

The Extended Operator Workplace concept is unified control environment featuring the
very latest in console technology that improves operator performance.
With the right tools for their task and an attractive, ergonomic environment in which to
work, they do a better, more effective job of increasing plant availability, safety and
profitability.

Section four gives a simplified tasks to take in consideration when planning 24-7 areas
Click on the left icon to come back to this start up selection
page or chose the forward button to to the right for next section
Move ahead forward from this slide in the Power Point presentation to view auxiliary furniture and
other product that CGM offer.
In the end of this section we also describe different way of planning 24-7 environments and also
comment some of the layouts. There is a lot of benefits being involved early in projects.

End of section 3

With our conceptual thinking we are able to improve new 24 7 environments. We use
the numbered key element as a guideline in both small and big projects.
1. Full ergonomic operator desks
2. Hardwired technology handling
3. Separated printer room
4. Personnel lockers with drawer unit
5. Support / meeting / emergency area
6. Micro pause area
7. Separate recreation room
8. Open / closed environment regulation
9. Visitor and production over view area
10. Common open meeting areas
11. WPO area
12. EOW, Megawall or LSD area

Above numbered items is used as

very rough a checklist when we
create a layout no matter the size
of the room or choice of
technology.

Download the Swedish report FDC Pre-study State of art survey of control rooms (PDF
format) to see the importance of our listed key elements to take into consideration when
improving the environment in a future operative centre

This is the System 800xA collaboration layout concept for modern operative centres
The old term Control
Room should be used
when the operators are
sitting close to the
process.
Operative Centre is the
correct term to use
when several functions
are supervised and
monitored from a
common room, which
does not necessarily
need to be close to the
actual processes.

The following slides

show some close up
3D pictures from this
specific centralization
project, with some
comments.

A close-up 3D view from the conceptual collaboration layout with comments

The traditional fixed console where the main purpose is often to house the computer and
screens is a way of thinking that we try to avoid. Operator desk is the right word for an
ergonomic workplace where operators are working. Computers should be stored in a nearby
room and this way of thinking greatly improves the environment and ergonomic situation for the
operators.

A close-up 3D view from the conceptual collaboration layout with comments

Visitors get a professional presentation of the process. This Production OverView area is
also very useful for the active operator before and after shift handover procedures.

Example of a curved Megawall as a visitor area presentation

The Production OverView area is something that can also impress

visitors without disturbing the operator.

A close-up 3D view from the conceptual collaboration layout

The ESD or CAP desk function is a time consuming task to deal with when it relates to
design and construction. We have made the design in the same way we use for our
operator desks, which is very much appreciated from the instrumentation department.

A close-up 3D view from the conceptual collaboration layout with comments

The whole middle meeting and collaboration room are elevated.

The meeting desk configuration could also be motorized rotatable from 0 to 180 grader.
This idea really leaves positive impressions
together with the presentation of the
Collaboration in this room
Production OverView outside the active
operator
with other
plantsarea.
and
Video
conference

offices, but also with the

emergency room in critical
situations.

Engineering
support

This function should have a unique name like VDRCC (Versatile Direction Rotating
Collaboration Concept).

Previously described key elements that aim to fulfill the intended tasks may be used in
smaller operative centers. The EOW solution saves space and improves the ergonomics.

Planning of an FPSO (offshore vessel) with EOW functionality in a small room. Functions
and locations of adjacent areas need to be discussed and this will give good support in
critical situations.
Even in these small areas we can use several of our described methods that generate a
superior environment for the whole control room including adjacent areas.

Outside operators
workstation
Printers

Permit To
Order area

Foldable
wall

Engineering
support and
emergency
room

Operator
2
P&ID
Operator
1
ESD / F&G
panel desk

Conference room
Computers

Section five gives example how CGM can use minor ABB information to create proposals
Click on the left icon to come back to this start up selection
page or chose the forward button to to the right for next section
Move ahead forward from this slide in the Power Point and browse and read about examples with how
CGM can support ABB early in but also in a later phase in some few different projects.
It is really important to receive information from customers very early in projects. Even if there is no
vast amount of information available a simplified sketch of the actual control room could be valuable.

End of section 4

A common way to describe the equipment needed for a total control room tends to be
very technical and the overall planning and ergonomic discussion are easily forgotten. It
is very common that all focus is placed on a purely technical level.
It is important at a very early stage to consider the fact that techniques should also work
together with operators to maintain the best long term result in a successful and modern
operative centre.

Describing technical needs is important, but together we can package exactly the
same in a more easily understood way.

This is a common way for CGM to translate a block system diagram

With 3D visualized pictures it easier to understand how one or several operators

should interact with the technique in both normal and critical situations.

The second step to creating a better understanding is to make different proposals in 3D.

By making different proposals at an early stage, a lot of obstacles can be

avoided while we make big improvements to the environment.
When we process these types of questions with customers early in a project,
we can contribute to substantial cost savings. It is expensive to plan and build
the control room in a poor way.

To know what is the right or wrong way to organize and position different workplaces we
need to ask questions and collect information regarding the actual project.

Its important to involve the operators in the early planning discussion.

When we have assembled enough information we are able to plan and improve the environment for
both the modernization of an existing control room and the design of newly built operative centers.

In this specific project there is a big Megawall in the centre for overall process status of all
areas. The different area operators have their own EOW where they are in control. In critical
situations the shift supervisor takes control over the big Megawall area while the operators
use their large personal overview to get control over each process.

Existing layout before a modernization in an existing control room in a chemical plant

Shift one to one modernization ideas of the previous existing control room layout

A more improved way of working with EOW-x concept in the CCR building for everyone

If CGM are involved early in projects we are also able to save booth time and cost

In this
project
no drawings
wereshort
available
sketch
and
measuring
of the
actual floor
Next slide
shows
a result
after CGM
visitand
onrough
site and
how
the
EOW with
all integration
space was needed
to do
to been
able to work
a firstenvironment.
discussion proposal for the customer
saves
cost
and improve
theout
whole

If CGM are involved early in projects we are also able to save booth time and cost

This is an example how we can transform a traditional way of planning a

modernization. Cooperation with ABB worldwide builds positive experience.
This actual layout is planned in a very traditional way and handles 16 different operator
areas. The layout has no possibility to handle future expansion with this traditional type
of planning, which is intended to create a big open space behind all operators.
With this type of planning the collaboration between different areas suffers.
This is a kind of robotic way of placing operators to fulfill traditional old guide lines. It
is also most likely difficult to attract the new generation of highly educated operators to
work in this more or less machine hall.

The below layout is a more collaborative environment between different areas, a much more
pleasant environment and overall a better planned control room for critical situations.
This so called collaborative way of working layout can handle 20 different operator areas and
with this layout it is possible to handle future expansion. We create modern and effective
operative centers.

In this centralization project where three big areas should be working together is a NASA
rocket launcher centre type of thinking which generates different viewing distances for the
operators.
This layout has been made by architects that follow traditional inputs from the customers
project team and which look nice at first appearance.

This is the result when CGM together with ABB brought in a new type of
thinking together with the project team. In cooperation with the architect we
generate a much better way to plan the new centralized operative centre.
This way of planning also houses many operators but it is designed for better
collaboration in a more attractive working environment. Compare it to the previous slide.

Section six gives 32 example of proposal layouts we done in different ABB projects
Click on the left icon to come back to this start up selection
page or chose the forward button to to the right for next section
Move ahead forward from this slide to browse 32 planning examples without any longer descriptions
where CGM support ABB in different projects.
To affect and save money for the end customer it is extremely important that CGM gets involved before
the request is done. When the request has been send it is not easy to improve the layout.

End of section 5

Planning proposal for a centralized chemical plant

Simulation room

Shift supervisor
Meeting room

Planning proposal for a consolidated gas power plant

Admin

Engineering
support

Shift
supervisor

Planning proposal for another cement plant

End result of the previous planning proposal.

The CCTV monitors attached in the ceiling can easily be integrated into
the big Close Large OverView to be viewed and studied in a better way.

Planning proposal for a modernization of a chemical plant

Planning proposal for a smaller modernization of a power plant

A big refinery project proposal with EOW in certain areas

Planning proposal for a net supervision centre

Motorized rotating
meeting and
collaboration area

Proposal from a green field project for a power plant project

EOW for a mining process

3 pieces of Large LCD monitors

instead of projection technology

10

Layout with EOW Large Screen Display instead of projection

The seamless picture and other

benefits prepared in 800xA disappear
when a cheaper Large Screen Display
solution are used.

11

Planning proposal for an offshore project

11

Planning proposal for an offshore project

12

Planning proposal for a process plant

12

Modernization project with expansion of existing CCR

New proposed walls marked with dark grey lines

New section in the middle for utility

Engineering & Training

13

Planning proposal for a power plant

14

Planning for a modernized power plant

15

Planning for a Oil & Gas project with expansion possibilities

16

Modernization of an offshore platform

The EOW-x concept make it

very easy to upgrade in an
existing control room because
it is easy to relocate when the
old consoles been taken away.

17

Planning proposal for an FPSO project

17

Planning proposal for an FPSO project

A view from the big

storage / discussion
desk in the middle of
the control room.

18

Planning proposal for a mining centralization project

Two control rooms in the same area were they today

have one control room located

19

Overview proposal for a green filed project for a process plant

Adjacent areas to the control room to be detailed discussed and planned

19

View from permit order workplace related to previous slide

20

Architect proposed planning with fixed customized desks

Fixed desk with special invented
measurement by the architect

20

CGM planning proposal with standard motorized desks

A cheaper solution for the customer, with much
better ergonomical functions for the operators

21-1

Existing situation for a gas washing plant before pre-study

Available CCR area : 21500 x 11800 mm

21-2

Existing situation for a gas washing plant before pre-study

18 pieces of 70 back projection cubes

21-3

Planning proposal for a gas washing plant desk switching

One to one changing ideas

21-4

Planning proposal for a gas washing plant proposal layout

Presented way of modernize the area and the layout

customer agreed upon

21-5

Planning proposal for a gas washing plant another proposal

CAP

Active operator
area

Pause area
Simulator
Meetings

Shift
supervisor

P&ID area

WPO

The several proposal layout in this project aloud the customer to use the
existing control room area through all modernization steps. No new
control room building was necessary to build which saves a lot of money
for ABB:s end customer and in the same time improve ergonomics for the
operators and a perfect flow pattern in the new expanded operative
centre.

21-6

Finalised proposal with existing cubes in modernization stage 2

21-7

Finalised proposal with all EOW units in modernization stage 3

The same situation but with EOW on all workplaces. Much spaces are saved with EOW.
Our standard operator desk is prepared to be upgraded wit EOW functionalities in a later stage.

A 3D walk around sound study made from this project is available from this link

21-8

3D virtual walk around sound study is done for this actual project

A 3D walk around sound study made from this project is an impressing showcase.
Reach the instruction and download section by a click in this picture

22

Proposal layout made in an early quotation stage

A picture says more than 1000 words. Many times it is useful to explain a
EOW quotation with a 3D rendered picture showing the actual quoted items.

23

Proposal layout made in an early quotation stage

A picture says more than 1000 words. Many times it is useful to explain a
EOW quotation with a 3D rendered picture showing the actual quoted items.

24

Planning proposal for a centralized mining control room

24

Planning proposal for a centralized mining control room

This layout was prepared for the first stage containing six
pieces of large Extended Operator Workplaces. The site
was up and running on the 8th of November 2007. The next
picture shows an expanded layout with additional four
EOW-L prepared for the next expansion stage.

24

Expansion stage 2 from previous layout

24

Picture from the previous described mining project

25

Planning proposal for a paper mill in Brazil

25

Planning proposal for a paper mill in Brazil

26-1

Gas pipeline project end users request

26-2

Gas pipeline project first proposal from CGM

26-3

Gas pipeline project future proposal from CGM

27

Planning proposal for a process industry in a narrow room

27

Picture from previous described project

Use this link to study the first 3D planning (walk around and
explore the environment). Together with ABB project leader we
made this type of pre-study in an early stage.

28

Installation picture from the NRGi net operation centre in Denmark

Download ABB:s brochure

(the older version) describing
Extended Operator Workplace.

28

Picture from the installation at the NRGi net operation centre

Easy to adjust individual working positions for each operator and situation

28

Picture from a newly commissioned net operation centre

29

Finalised planning Endesa in Chile for another net operation

centre

30

Picture from the TVIS control room in Denmark

30

Picture from the TVIS control room in Denmark

31

Picture from a Factory Acceptance Test

32

Preparation of FAT for two medium EOW going to Orlen

33

Picture from a FAT for gas

a new
stripping
refineryplant
control
control
roomroom

33

3D picture from previous gas stripping plant FAT

A 3D plant Over view

from the previous FAT
picture

31

Planning proposal for a cement plant

Picture taken before centralization. This existing control room is now houses three
different process areas and is prepared for the fourth future cement process.
Our modern and collaborative way of planning an operative centre saves a lot of costs
for the customer when we enter a project in an early stage.

Click here to reach 49 other different project descriptions with pictures.

This project is number 7 of 50 in the detailed extended presentation.

This planning picture shows the control room for the specific cement process on
previous slide where we planned a new control room in existing control room area.
The new operative centre created a good collaboration between each modernized area.

This is the result. In this cement plant project the customer decided to use the existing CCTV
monitors to save costs. We therefore equipped each operator desk with an upper shelf.
However our operator desks are possible to upgrade with a lot of functionalities in later
modernization steps. From this centralized control room only fixed operator desks was
chosen but it could easily be upgraded with motorized height adjustment and EOW-x
functionality in the future.

This is the last page of the presentation

Contact us if you need
assistance in a project or
support with planning
proposals.

Dont forgot that above

buttons take you to more
useful and additional
information like detailed
drawings, more proposals
and movies.

Download the big presentation

also showing information about
our operator desks and
accessories on this link

The above flags take you to 20 projects described in other languages

Take a virtual walk in an ABB

24 7 environment with this link

www.cgm.se