HCS 350 Entire Course

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HCS 350 Week 1 DQ 1

HCS 350 Week 1 DQ 2
HCS 350 Week 1 Nursing Expertise Self-Report Scale and
Reflection
HCS 350 Week 2 DQ 1
HCS 350 Week 2 DQ 2
HCS 350 Week 2 Communication Style Case Study
HCS 350 Week 3 DQ 1

HCS 350 Week 1 DQ 1

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Describe the significance of professional health care

communication. Why is professional health care communication
important?
What are some examples of problematic written, oral, or nonverbal
communication you have experienced in the workplace?

HCS 350 Week 1 DQ 2

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Why is nonverbal communication important? What is an example of

nonverbal communication in health care settings?

HCS 350 Week 1 Nursing Expertise Self-Report Scale and

Reflection
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Resource: Assignment Grading Criteria: Nursing Expertise SelfReport Scale and Reflection
Complete and submit the Nursing Expertise Self-Report Scale
located on pp. 175 & 176 of Clinical Delegation Skills. Answer each
question based on your personal experience as a nursing
professional.

HCS 350 Week 2 Communication Style Case Study

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Resource: Assignment Grading Criteria: Communication Style Case
Study
Analyze three scenarios from Checkpoint 8-4 in Ch. 8 of Clinical
Delegation Skills, where passive, assertive, aggressive, and
passive-aggressive communication styles are illustrated.

HCS 350 Week 2 DQ 1

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What are the differences between effective and ineffective

communication? Based on your professional experience,
provide a classic example of each, according to situations you were
in personally or that you have observed.

HCS 350 Week 2 DQ 2

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Provide examples of various communication skills related to

delegation. In your workplace, what tasks would you delegate to an
unlicensed caregiver, a peer, or a physician? How would you
communicate each task to the appropriate person?

HCS 350 Week 3 Delegation Example in a Health Care Setting

Presentation
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Resource: Assignment Grading Criteria: Delegation Example in a
Health Care Setting Presentation
Create, present, and submit a 10- to 12-slide Microsoft
PowerPoint presentation in a script format and with detailed
speaker notes. The presentation must include the following:
The delegation model or process

HCS 350 Week 3 DQ 1

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Describe the effects of diversity, ethnicity, and culture on

communication. What are some examples of problematic
communication with
culturally, ethnically, or socioeconomically diverse clients or patients
in health care settings? How have you or someone you work with
made efforts to resolve these problems?

HCS 350 Week 3 DQ 2

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List the theoretical principles of effective therapeutic communication.

Why is client-centered therapeutic communication important?

HCS 350 Week 4 DQ 1

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Consider collaborative communication and therapeutic interventions

to improve care for health care clients, patients, and the
overall community. In what ways can collaborative communication
and therapeutic interventions improve health outcomes?

HCS 350 Week 4 DQ 2

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Why is collaboration as a conflict management style the most
difficult to achieve? Why is it often the most effective?

HCS 350 Week 4 Personal and Professional Health Care

Communication
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Resources: Assignment Grading Criteria: Personal and Professional
Health Care Communication & University of Phoenix Material:
Personal and Professional Health Care Communication
For this assignment, you will choose from the following options:
Option 1: Personal and Professional Health Care Communication
Paper

HCS 350 Week 5 Crisis Management Communication Plan

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Resource: Assignment Grading Criteria: Crisis Management Plan
Create a 750- to 1,050-word crisis management communication
plan for a health care organization or health care setting with which
you are familiar.

HCS 350 Week 5 DQ 1

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What are three strategies for resolving communication challenges?

Why are identifying and implementing strategies for resolving
communication challenges important in todays health care settings?
Provide an example of a communication challenge

HCS 350 Week 5 DQ 2

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What are some examples in your health care setting of current

communication approaches for dealing with internal emergencies
or crises and external emergencies or disasters? How might they be
improved?