Beruflich Dokumente
Kultur Dokumente
Hospital Accreditation
September 30, 2015
Objectives
Review of actual HFAPs
frequently asked questions (FAQs)
Increase awareness and
understanding of Acute Care
standard compliance
2
PLEASE NOTE
All Allied Health Professional
requirements have been deleted
from Chapter 2 and are now
located in Chapter 3 Medical
Staff.
FAQs
We thought it would helpful to review frequently asked questions
submitted by hospitals to provide clarification.
Often times accreditation organizations are told that there is
inconsistency with their FAQ responses. Organizations report that
they ask the same questions, but receive different answers. This
can be true. However, one reason why FAQs are answered differently
is because questions were phrased differently. Its not uncommon
for organizations to call in to AOs many times or submit the same
question multiple times for the same issue. Even one word can
change the answer!
Its important to remember that based on how a question is written
or asked will determine how our Standards Interpretation
department will respond to your question.
01.00.07
Governing Body Responsibilities
Q: The Acute Care standard (01.00.07)
requires that the governing board
bylaws address the responsibilities for
the physical plant. I do not understand
how to implement this. Do I need a
statement in the bylaws that speak to
what our current process entails?
5
01.00.07
Answer:
Governing Body
Responsibilities
The bylaws of the governing body must state that the governing body is
responsible for the "provision for the adequacy of the physical plant." This
statement establishes the role and responsibilities of the governing body to
ensure a safe environment for patients, visitors, and staff.
It is the responsibility of the governing body to review safety reports,
inspections, and other reports of the physical condition and take corrective
action, including the release of funds as necessary.
Be sure the committee minutes at each level, especially the governing
body, reflect the review of these reports and any corrective actions taken
as indicated.
The Governing Body must have a mechanism in place for the review of
the governance bylaws no less than every three (3) years, and must
complete a performance evaluation of itself within the past 12 months.
01.01.01
Categories Eligible for
Appointment
Mid-level Practitioners
Q: The Acute Care standard states that
the number of allied health
professionals that may be supervised
by a single physician is limited in some
states.
Where can I find the ratio so that I am
within the state limitations?
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01.01.01
Categories Eligible for Appointment
Supervision of Allied Health
Answer:
Practitioners
You may refer to your state's Advanced Nurse
Practice Act and the Physician Assistant Practice
Act to identify whether there is a limit.
Governing Body defines AHP requirements
Remember that this information must be made
available to the surveyor at time of survey.
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10.01.02
Information in Medical
Records
Q: The Acute Care standard (10.01.02)
states that parts of the medical record that
are the responsibility of the physician must
be authenticated by the physician.
The standard also stipulated that it is up to
the institution to define the rules &
regulations for authentication/delegation.
Are all history & physicals (H&Ps) subject to
co-signature?
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10.01.02
Answer:
Information in Medical
Records
03.01.15
Required Application and Reapplication:
Information to be Reviewed
Criminal Background Checks
Q: What type of criminal background checks are required to
run on employees? Per Indiana state law, we are required to
obtain limited criminal background history.
We are not obtaining: 1) social security trace; 2) county
criminal check for all counties lived; 3) multi-state, multi
jurisdiction search; and 4) all 50 states sex offender registries.
During our last survey, we were not cited but were questioned
about our searches. The surveyor mentioned that statewide
searches are pulled differently than multi-state searches.
Are our current searches acceptable?
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03.01.15
Required Application and Reapplication:
Information to be Reviewed
Answer:
HFAP is not prescriptive. Criminal background
checks is often a state requirement and varies
greatly, state to state. There are many types of
searches to consider. Your human resources
department should develop this policy in collaboration
with the legal department.
The hospital will conduct criminal background
investigations based on information provided in the
application or as required by federal and state
regulations
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03.01.15
Required Application and
Reapplication: Information to be
Reviewed
(continued )
13
03.01.15
Required Application and
Reapplication
Q: Employment verification from former
employers has been increasingly difficult
and a time consuming task. We would
like to know what other means would
meet the standard?
We currently conduct skills checklists on
clinical staff and all new hires have a
background check.
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03.01.15
Required Application and
Reapplication
Answer:
We would suggest developing a policy in collaboration with your
legal department outlining your process for obtaining reference
information.
This policy should specify the number of attempts that will be made
to obtain references. Perhaps you will mail two requests and send a
third as "certified mail."
The policy should also outline documentation expectations, e.g.,
"No response received from letter mailed on July 1, xxxx. Second
letter mailed to xxxx on July 17, xxxx."
Your facility may also consider the use of electronic means to
request this information. For some facilities, this has been an
effective means used by the Medical Staff officers to obtain
references in a timely manner.
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03.01.15
Required Application and Reapplication:
Information to be Reviewed
Answer:
(continued)
03.01.18
Temporary Privileges
03.01.18
Temporary Privileges
Answer:
03.01.18
Temporary Privileges
(continued)
Answer:
The medical staff bylaws should clearly define the process for granting
temporary privileges. Of course, your medical staff may prefer to wait until
all 3 references before the application is submitted to the chief/department
chair and CEO. Temporary privileges should be temporary and time-limited.
Inappropriate granting of temporary privileges could be a violation of the
Acute Care standard (03.01.12) Uniform Application of Membership Criteria)
that requires a uniform application of membership criteria. It is not
permitted to grant temporary privileges until such time as the appointment
or reappointment process can be completed. Please review the Acute Care
standard (03.01.18) for additional information.
All applicants requesting privileges must go through the entire
credentialing and privileging process for approval. For those that
cannot wait, this means that an ad hoc or Medical Executive
Committee meeting should be scheduled sooner than planned.
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04.00.05
Competency
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04.00.05
Competency
Answer:
The scope of practice for LPNs is defined
through your facility's policies & procedures
and in accordance with your state law.
The job descriptions must reflect the scope
of practice and how this individual will
function within your organization, including
supervision requirements in certain settings of
care.
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04.00.05
Code Blue
04.00.05
Answer:
Competency
Code Blue
04.00.09
Evaluation of Competence
Q: The Acute Care standard (04.00.09)
indicated that competence evaluations
should be at least on an annual basis.
Our organization is considering a change
in the timeline, but will maintain on an
annual basis. With this change, some
evaluations may be earlier or later than
the last evaluation. Is this acceptable?
24
04.00.09
Evaluation of Competence
Answer:
Yes, such proposed changes would be
acceptable. However, be sure to
memorialize your plan and the details of all
changes.
Also, be sure to document these changes
in your Leadership meeting minutes.
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04.00.09
Evaluation of Competence
Q: Our leadership staff is considering
allowing Cath Lab Technicians to insert
Peripherally Inserted Central Catheters
(or PICC lines).
Is there a standard requirement about
who should be inserting intravenous
lines?
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04.00.09
Evaluation of Competence
Answer:
Your facility defines the duties and responsibilities of each
discipline through a job description.
The Acute Care standard (04.00.09) requires that staff must be
competent in knowledge, skills and ability to perform their
responsibilities.
There must be an objective process performed at defined intervals
for assessing and evaluating the competence of all employees.
As long as your staff have completed appropriate training and
passed competency assessments, staff may perform procedures or
services within their scope of practice and in accordance with
hospital policy, state law & regulations.
27
04.00.10
New Employee Orientation &
04.00.11
Required Orientation Curriculum
Q: Are hospital-employed
physicians and hospitalists
held to the same standard for
orientation and ongoing
educational requirements?
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04.00.10
New Employee Orientation &
04.00.11
Required Orientation Curriculum
Answer:
The Acute Care standards (04.00.10 and 04.00.11) require
orientation for all employees, including hospital-employed
physicians and non-employed physicians (hospitalists).
Orientation for non-employed physicians may be modified;
however, it must include all elements defined in the standard
(04.00.11). Orientation may be provided by either the medical
staff office, physician services department, or the human
resources department.
Your facility should have a policy that outlines the
orientation plan for your physicians. The orientation provided
is to be documented in the credentials files for each physician.29
04.00.10
New Employee Orientation
Contract Employee Records
Q: What is required of an
employee file, and maintaining
proper documentation for a
contracted employee?
30
04.00.10
New Employee Orientation
Contract Employee Records
Answer:
32
Infection Control
07.02.04
Preparing, Assembling, Wrapping, Storage of,
& Distribution of Sterile Equipment & Supplies
07.02.04
35
10.01.01
Content of the Record
10.01.01
Content of the Record
Answer:
The medical record must reflect the
patient's entire care during his/her inpatient
or outpatient treatment.
The medical record must contain
information to justify admission, continued
hospitalization, support the diagnosis, and
describe the patient's progress and response
to medications and treatment services.
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10.01.02
Information in Medical
Records
10.01.02
Information in Medical Records
Answer:
Yes - HFAP recognizes the ability of mid-level
practitioners co-sign for physicians.
Medical staff policies identify those portions of the medical record,
if any, that may be delegated to a non-physician practitioner.
Under standard 10.01. 02 it states that the Medical staff policy,
consistent with State law defines the portions of the medical record
that may be delegated to non-physician practitioners, such as:
Medical History
Physical Examination
Progress Notes
Operative Report
Discharge Summary
Also refer to standard 30.00.10 History & Physical.
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10.01.02
Information in Medical
Records
Answer:
(continued)
40
10.01.05
Pre-printed Orders, Order Sets
& Protocols
10.01.05
Pre-printed Orders, Order Sets
& Protocols
Answer:
10.01.18
Discharge Summary
Q: Is it a requirement to
have a list (or template) of
what to include in a
discharge summary?
43
10.01.18
Discharge Summary
Answer:
Your facility should have a policy approved by the medical staff that
outlines the expectations for the discharge summary, including
timeliness for completion and content. Please refer to the Acute Care
standard (10.01.18) Discharge Summary, for the entire requirement.
The medical records must contain a discharge summary with outcome
of hospitalization, disposition of case, and provisions for follow-up care.
The discharge summary requirement would include outpatient
records. For example:
1. The outcome of the treatment, procedures, or surgery
2. The disposition of the case
3. Provisions for follow-up care for an outpatient surgery patient or an
emergency department patient who was not admitted or transferred to
another hospital
15.01.03
Complaints and Grievances
Q: If the governing body has
delegated the process for
resolution of complaints and
grievances to a committee or
department, does that committee
or department need to report back
to the governing body?
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15.01.03
Answer:
Patient Grievances
18.00.10
Conscious Sedation
Q: When performing
conscious sedation, the nurse
providing the sedation is also
monitoring the patient and
should not be the circulating
nurse. Is this correct?
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18.00.10
Moderate Sedation: Assisting With
the Procedure
Answer:
Yes, this is correct. Standard 18.00.10 states that the proceduralist shall
have an assistant assigned whenever moderate sedation is administered; this
assistant may be another physician, RN, LPN/LVN, or technician.
The "monitoring" RN may be counted as the "RN planning and supervising
nursing care for the patient.
During survey the surveyors will review to determine that policy
requires moderate sedation cases to have a minimum of two (2) staff:
one (1) to monitor
one (1) to assist the physician
The nurse administering sedation cannot be the nurse assisting with the
procedure or be the circulating nurse in the room.
Please review the Acute Care standard (18.00.08 Moderate Sedation) for
additional information
48
19.00.13
Qualified Personnel
Q: What staffing
qualifications are required
to assist and provide
moderate sedation during a
bronchoscopy?
49
19.00.13
Answer:
Your medical staff will need to define the qualifications for staff that can assist with
patients receiving moderate sedation.
Hospitals are expected to regularly reassess staff competency and to provide
periodic training needed to keep staff skills up-to-date.
The hospital must document training completion dates and evidence of satisfactory
competence.
Staff that complete training but cannot demonstrate satisfactory competence must
not be permitted to use radiologic equipment and/or administer procedures
The qualifications should be written in either the job description or approved policy.
It is recommended that the education department prepare a training program with a
post-test to ensure competency. Both training program and post-test must be
submitted to the director of anesthesia for approval. You may review the Acute Care
standards (19.00.13/20.00.07/15.02.30) for additional information.
The Association of periOperative Registered Nurses (AORN) is a valuable
resource and may offer examples: (https://www.aorn.org/education/curriculum/confidencebased_learning/moderate_sedation.aspx). Also, the American Society of Anesthesiologists
25.01.03
Security of Medications
Q: Our crash cart and Omni
medication system is located in an
alcove by the nurses' station. Do
they have to be behind locked
doors?
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25.01.03
Security of Medications
Answer:
The crash cart and Omni medication system
must be maintained in an area that allows for
sufficient staff traffic to notice anyone
attempting to access cart when not authorized.
Staff must be able to view the cart from the
station or floor area. It is recommended that
your facility conduct a risk assessment to
determine potential unauthorized access to the
cart.
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30.00.05
Surgical Privileges
30.00.05
Surgical Privileges, RN first
assistants
Answer:
Yes, the first assistant must be credentialed and privileged, whether
employed by the hospital, a physician or other entity, or a contracted
provider.
The First Assist, also known as Certified Surgical First Assistant CSFA)
Must be considered a medical professional who assists surgeons during surgeries.
The practitioner is individually credentialed based on their own individual
qualifications. You may wish to refer to the Acute Care manual standard (30.00.05)
for more detail on Allied Health Practitioner categories. If the hospital utilizes RN
First Assistants, surgical PA, or other non-MD/DO surgical assistants, the hospital
must establish criteria, qualifications and a credentialing process to grant specific
privileges to individual practitioners based on each individual practitioners
compliance with the privileging/credentialing criteria and in accordance with
Federal and State laws and regulations. This would include surgical services tasks
conducted by these practitioners while under the supervision of an MD/DO.
54
30.00.05
Surgical Privileges
Q: Does hospital-employed
Surgical Assistants and
Surgical Technicians need to
be credentialed through the
medical staff process?
55
30.00.05
Answer:
Surgical Privileges
Your facility may choose to use either the medical staff or human
resources department process in accordance with federal and state laws &
regulations. Your facility must:
Have medical staff approved qualifications that details the expectations regarding
education, training, experience, certification/license as appropriate to the position.
Have medical staff approved privileges that detail the surgical tasks that are
appropriate for the position. This may be in the form of either a job description or list
of privileges.
Have a process to credential/validate the qualifications of the individual, including
education, training, experience, certification/license as appropriate to the position.
Have a process for the ongoing evaluation of competency of the individual. Should
your facility determine these individuals are to go through the medical staff
credentialing process, they must follow the same procedures as the medical staff
personnel.
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30.00.05
Surgical Privileges
Answer:
continued
57
30.01.00
Condition of Participation:
Medical Leadership for Anesthesia
Services
30.01.00
Condition of Participation:
Medical Leadership for Anesthesia
Services
Answer:
The hospital must demonstrate that its emergency services are
integrated into its other departments. The integration must be
such that the hospital can immediately make available the full
extent of its patient care resources to assess and render
appropriate care for an emergency patient.
A facility must be able to respond to any life threatening
patient emergency based on hospital services provided in
accordance with their patient population (i.e., neonatal,
pediatrics, adults etc.).
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30.01.00
Condition of Participation:
Medical Leadership for Anesthesia
Services
continued
Answer:
Rescue Capacity: Because the level of sedation of a patient receiving
30.01.03
Moderate Sedation
Q: The Acute Care standard (30.01.03) limits
privileges only to a list of providers that can
administer deep sedation.
In our emergency department (ED), the
physicians are credentialed to give deep
sedation and to supervise. Our registered
nurses are also trained to give IV deep
sedation in unusual circumstances. Is this
practice acceptable?
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30.01.03
Moderate Sedation
Answer:
(Conscious Sedation)
Answer:
HFAP has no standard regarding the length of time for saving these staff education
files. You may want to seek direction from your facility's Risk Management and/or legal
counsel regarding the preferred practice. You may also wish to contact your state to
obtain additional information as some states may have retention requirements. You
may wish to review Civil Rights Act of 1964 and FLSA- se below:
Under the Civil Rights Act of 1964, Title VII, and the ADA, employers with at least
fifteen employees must retain applications and other personnel records relating to
hires, rehires, tests used in employment, promotion, transfers, demotions, selection for
training, layoff, recall, terminations of discharge, for one year from making the record
or taking the personnel action. - See more at: http://corporate.findlaw.com/humanresources/the-how-long-must-employers-retain-employeerecords.html#sthash.tFnv4QFG.dpuf
2015 - Under the FLSA, the record-keeping requirements are either two years or three
years depending on the type of record involved: - See more at:
http://corporate.findlaw.com/human-resources/the-how-long-must-employers-retainemployee-records.html#sthash.tFnv4QFG.dpuf
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Q: Is there a requirement
for monitoring End Tidal
CO2 levels during
moderate sedation?
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QUESTIONS?
Please submit questions to:
Donna Tiberi
Standard Interpretation
Dtiberi@hfap.org
or
info@hfap.org
or
Please call 312-202-8073
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