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Studium Generale

Audit Sistem Informasi

Yogyakarta, 12 Februari 2011


Oleh:
Umar Alhabsyi, MT, CISA, CRISC.
umar.alhabsyi@gmail.com

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

Fakta
Sebuah studi dari Gartner menunjukkan
bahwa 20% investasi di IT, atau tidak
kurang dari USD 500 billion, terbuang
percuma setiap tahunnya.
(Nick Huber, ComputerWeekly, March
2002)

Para Investor mau membeli saham 20%


lebih mahal untuk perusahaan yang
menerapkan praktik-praktik good
governance pada perusahaannya
(McKinsey Investors Opinion Survey,
Studium Generale-FTI-UII: IS
2010 by Umar Alhabsyi, MT, CISA, CRISC.
June 2000).
Audit

Fakta
Bagaimana Anda bisa yakin organisasi Anda tidak
mengalami musibah serupa ini?
Kesulitan Nike akibat kegagalan implementasi S/W Supply
Chain mengakibatkan kerugian sekitar US$200 million.
Matinya sistem pelaporan finansial dari Interstate Bakeries
menyebabkan market value nya turun 1/3 hanya dalam
sehari.
Kegagalan pada sistem logistik pada MFI and Sainsbury
menyebabkan kerugian jutaan GBP, penurunan profit dan
kejatuhan harga saham.
Kegagalan operasional perusahaan pasca merger the
Southern PacificUnion Pacific setelah dilacak ternyata
utamanya disebabkan oleh kegagalan koordinasi dari
sistem-sistem IT nya.

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

Fakta
...atau melewatkan manfaat-manfaatnya?
Transformasi supply chain dari Southwest Airlines
meningkatkan kemampuan perusahaan untuk
mengestimasi kebutuhan, mengurangi biaya
pengadaan dan meningkatkan service levels
sementara biayanya lebih rendah.
IBM menghemat US$12 billion selama 2 tahun
dengan menghubungkan bagian-bagian terpisah
dari sistem supply chain nya, juga mengurangi
tingkat persediaannya.
Sinergi IT yang sangat ekstensif di Great-West Life
berdampak signifikan pada sejumlah akusisi yang
dilakukan perusahaan.

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

Fakta
Changing IT Emphasis
Ten years ago we were afraid
of rockets destroying
computing centres..........
..........right now, we should
be aware of software errors
destroying rockets !

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

Risiko dan Nilai


Risiko dan nilai adalah 2 sisi mata uang yang
sama
Risiko bersifat inheren utnuk semua organisasi.
TAPI
Organisasi perlu memastikan bahwa kesempatan
untuk menciptakan nilai tidak hilang hanya
karena usaha untuk menghilangkan semua risiko.
p IT provides value
i
p

IT does not provide surprises


i

Cost, time and functionality are as expected


Risks are mitigated

IT pushes the envelope


i

New opportunities and innovations for process,


product and services

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

IS Audit
Proteksi Aset?
Ev
al
ua
tin

Bukti
Co
l

Bukti

le
ct
in
Collec
g
ting

at

g
in

Co
lle
ct
in
g

in

2010 by Umar Alhabsyi, MT, CISA, CRISC.

at

Bukti

IS Audit
IS Audit

Informasi yang
relevan dan handal
Evaluating yang efektif untuk
mendukung obyektif
bisnis dengan
resource yang efisien
Kontrol internal
yang cukup utk
memastikan obyektif
bisnis, operasional
dan
kontrol tercapai
Mencegah
hal-hal
yang tidak diinginkan,
bagaimana
mendeteksi dan
memperbaiki dalam
waktu yang dapat
diterima

alu
Ev

Bukti

al
Ev

in
lect
l
o
C

lu
a
Ev

in
at

Integritas dan
Ketersediaan Data
dan Sistem?

Studium Generale-FTI-UII: IS
Audit

Basis dalam IS Audit?


Control

Risk

Tugas seorang IS Auditor adalah mengidentifikasi Risiko pada


area dalam cakupan Audit, serta identifikasi kebutuhan dan
evaluasi penerapan kontrol yang mengelolanya.

2010 by Umar Alhabsyi, MT, CISA, CRISC.

IS Auditor harus
memahami Audit
Subject

Studium Generale-FTI-UII: IS
Audit

Risiko dalam Proses IS


Audit
Audit Risk = Risiko yang diakibatkan IS Auditor tidak
akurat dalam memberikan judgment terkait area yang
diaudit

IS Audit Risk

Inherent Risk

Control Risk

Risiko yang melekat pada


Risiko pada kontrol
sesuatu Kemungkinan
Kemungkinan tidak
terjadinya significant loss
efektifnya kontrol yang
pada sesuatu tanpa
diterapkan untuk
mempertimbangkan
membatasi atau
adanya penerapan
mengelola inherent risk.
kontrol-kontrol
Residual
Risk = IR x
CR

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Detection Risk
Risiko dimana sebuah
kesalahan pada area yang
diaudit tidak terdeteksi
oleh Auditor.

Studium Generale-FTI-UII: IS
Audit

Tipe Kontrol Internal

Kontrol Internal

Preventive Control Detective Control Corrective Control


Kontrol yang didesain untuk
mencegah terjadinya
kesalahan, kelalaian atau
kejadian lain yang telah
diketahui dapat berdampak
negatif.

Kontrol yang digunakan untuk


mengidentifikasi suatu kejadian,
kesalahan atau hal lain yang
terjadi dimana telah diketahui
akan berdampak signifikan

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Kontrol yang digunakan


untuk melakukan
perbaikan pada hal-hal
yang berjalan tidak benar
atau semestinya

Studium Generale-FTI-UII: IS
Audit

1
0

Bisnis dan Kontrol TI


Proses-Proses dalam Tata Kelola Bisnis
Businesss
Responsibility ITs ResponsibilityBusinesss
Responsibility
Busines
Busines
s
Control
s

IT General
Controls

Proses-Proses dalam
Siklus Tata Kelola TI
Apps Control
Audit
Application
Controls

s
Control
s

Kontrol yang diterapkan pada


seluruh proses dan aktifitas IT
dalam rangka memberikan
layanan pada organisasi

IT Gencon
Audit

Kontrol yang diterapkan proses


bisnis, baik yang terotomasi
(dengan IT) maupun yang
masih manual.

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

1
1

Proses IS Audit
Mengumpulkan Informasi dan Merencanakan

(mengenal bisnis organisasi, Review audit sebelumnya, Regulasi


yang berlaku, Inherent Risk Assessment)

Memahami Kontrol Internal

(Control environment, control procedures, detection risk assessment,


Control risk assessment, Menghitung total risiko)

Compliance Test

(Indentifikasi kontrol utama yang akan diuji, Lakukan pengujian


terhadap kontrol2 tsb dalam kehandalannya serta kepatuhannya
pada kebijakan dan prosedur organisasi)

Substantive Test

(Analisis prosedur, pengujian detail transaksi/balances, dll)

Simpulkan Hasil Audit

(Buat rekomendasi, susun Laporan Audit)

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

1
2

IS Audit butuh
Standard dan Framework
Sebagai guidelines dalam
melakukan proses Audit
Untuk memastikan kelengkapan
Untuk mengambil manfaat dari
best practices pengelolaan IT di
dunia
Untuk menjadi alat komunikasi
antara IT, bisnis dan Auditor
Untuk memastikan kapasitas dan
kompetensi Auditor
Untuk memastikan standard kode
etik pelaksanaan proses Audit

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

1
3

Standard IT/IS Audit


IT/IS Audit Standard

ISACA adalah standard dan panduan untuk IT/IS


auditing dan merupakan kode etik profesional bagi
auditor yang bersertifikasi CISA.

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

1
4

CobiT-

CCobiT
OBIT
best practices
repository for

IT Processes
IT Management Processes
IT Governance Processes
The only IT management and
control framework that covers
the end-to-end IT life cycle

2010 by Umar Alhabsyi, MT, CISA, CRISC.

The IT Governance
Framework

Merupakan kumpulan best practices yang


diterima secara Internasional
Berorientasi manajemen
Tersedia secara gratis di www.itgi.org
Terus dikembangkan
Dikelola oleh organisasi non Profit yang
reputable
Dipetakan 100% dengan COSO
Pemetaan yang kuat dengan hampir
semua standard utama lain yang terkait
Merupakan referensi, kumpulan best
practices, bukan obat Instant langsung
pakai
Organisasi masih butuh utk menganalisis
kebutuhan kontrolnya dan
menkustomisasinya berdasarkan:
Value drivers
Risk profile
IT infrastructure, organisation and
project portfolio
Studium Generale-FTI-UII: IS
Audit

1
5

CobiT diantara Standard


Lain

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII:
IS
16
Audit

1
6

Process Orientation
Business
Requirements
IT
Processes

IT
Resources

Domains

Pengelompokan proses, sering


bersesuaian juga dengan
domain tanggung-jawab
organisasi.
Contoh:
Plan & Organize, Acquire &

Implement, Deliver & Support, Monitor &


Evaluate

Kelompok aktifitas-aktifitas
sejenisIncident Management, Problem
Contoh:
Processes

Management, IT Strategy Plan, Change


Management, dst.

Aksi-aksi yang dibutuhkan untuk


mencapai sebuah hasil terukur
Activities
or Tasks

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Contoh: record new problem, propose


solution, analisis, monitor solution, dst.

Studium Generale-FTI-UII: IS
Audit

1
7

Control dan IT Control


Objective
Definition of Control
The Policies, Procedures, Practices and Organisational
Structures, Designed to Provide Reasonable Assurance that
Business Objectives will be Achieved and that Undesired
Events will be Prevented or Detected and Corrected.
Definition of IT Control Objective
A Statement of the Desired Result or Purpose to be
Achieved by Implementing Control Procedures in a Particular
IT Activity.

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

1
8

COBIT Framework
BUSINESS OBJECTIVES AND
GOVERNANCE OBJECTIVES

ME1
ME2
ME3
ME4

Monitor and evaluate IT


performance.
Monitor and evaluate
internal control.
Ensure compliance with
external requirements.
Provide IT governance.

O B I

FRAMEWORK

INFORMATION
Integrity

Efficiency
Effectiveness
Compliance

Availability
Confidentiality

Reliability

MONITOR
AND
EVALUATE
DS1 Define and manage
service levels.
DS2 Manage third-party
services.
DS3 Manage performance and
capacity.
DS4 Ensure continuous
service.
DS5 Ensure systems security.
DS6 Identify and allocate
costs.
DS7 Educate and train users.
DS8 Manage service desk and
incidents.
DS9 Manage the configuration.
DS10
Manage problems.
DS11
Manage data.
DS12
Manage the
physical environment.
DS13 Manage operations.

DELIVER
AND
SUPPORT

2010 by Umar Alhabsyi, MT, CISA, CRISC.

IT
RESOURCES

PLAN
AND
ORGANISE

Applications
Information
Infrastructure
People

ACQUIRE
AND
IMPLEMENT

PO1 Define a strategic IT plan.


PO2 Define the information
architecture.
PO3 Determine technological
direction.
PO4 Define the IT processes,
organisation and
relationships.
PO5 Manage the IT investment.
PO6 Communicate
management aims and
direction.
PO7 Manage IT human
resources.
PO8 Manage quality.
PO9 Assess and manage IT
risks.
PO10
Manage projects.
AI1 Identify automated
solutions.
AI2 Acquire and maintain
application software.
AI3 Acquire and maintain
technology infrastructure.
AI4 Enable operation and use.
AI5 Procure IT resources.
AI6 Manage changes.
AI7 Install and accredit
solutions and changes.

Studium Generale-FTI-UII: IS
Audit

2
0

CobiT Waterfall Model


The control of
IT Processes

that satisfy

Business
Requirements is enabled by
Control
considering
Statements
Control
Practices

4 Domains - 34 Processes - 210 Control Objectives

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

2
1

Contoh: DS2 Waterfall


Proses TI

Key Control

Key Performance

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

2
2

Contoh: DS2 Management


Guidelines

Hasil dari Proses ini menjadi


input untuk proses mana?
Dari mana saja Input
Proses ini?

Aktifitas apa yang terdapat


dalam proses ini? Siapa yang
bertanggung-jawab?

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII:
IS
23
Audit

2
3

Control Practices
Petunjuk detail untuk setiap Control Objectives?
Contoh: DS2- Manage Third-party Services
Control Objectives:
DS2.1 Identification of All Supplier Relationship
Identify all supplier services, and categorise them according to supplier type,
significance and criticality. Maintain formal documentation of technical and
organisational relationships covering the roles and responsibilities, goals, expected
deliverables, and credentials of representatives of these suppliers.
Control Practices:
1. Define and regularly review criteria to identify and categorise all supplier
relationships according to supplier type, significance and criticality of service.
The list should include a category describing vendors as preferred, non-preferred
or not recommended.
2. Establish and maintain a detailed register of suppliers, including name, scope,
purpose of the service, expected deliverables, service objectives and key
contact details.

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

2
4

Assurance/Audit Guide
Bagaimana menguji keberjalanan kontrol pada setiap proses?
Contoh: DS2- Manage Third-party Services
Control Objectives:
DS2.1 Identification of All Supplier Relationship
Identify all supplier services, and categorise them according to supplier type,
significance and criticality. Maintain formal documentation of technical and
organisational relationships covering the roles and responsibilities, goals, expected
deliverables, and credentials of representatives of these suppliers.
Test the Control Design
Enquire whether and confirm that a register of supplier relationship is maintained.
Obtain and inspect supplier relationship criteria for reasonableness and
completeness of categorisations by supplier type, significance and criticality
Determine if the supplier categorisation scheme is sufficiently detailed to
categorise all supplier relationship based on the nature of contracted services
Verify wheter past histories on supplier selection/rejection are kept and used.
Inspect the register of supplier relationships to ensure that it is up to date,
appropriately categorised and sufficiently detailed to ensure that it provides a
foundation for monitoring of existing suppliers.
Inspect a representative sample of supplier contracts, SLAs and other
documentation to ensure that they correspond with the supplier register.

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII:
IS
25
Audit

2
5

Process Maturity
Assessment

0non-existent: tidak teridentifikasi ada proses. Organisasi tidak


sadar akan adanya masalah
1Initial: organisasi sadar ada masalah dan perlu diatasi.
Pendekatan lebih banyak bersifat ad-hoc dan kasuistis
2Repeatable: sudah ada standard proses yang dapat terus
diulang. Tingkat ketergantungan individu masih tinggi.
3defined: prosedur sudah standard, terdokumentasi,
terformalisasi, dan dikomunikasikan melalui training-training.
4Managed: dapat dimonitor dan diukur tingkat kepatuhannya
hingga prosedur tindakan utk merespon penyelewengan. Proses
berada dalam kerangka constant improvement.
5Optimised: proses-proses sudah disempurnakan sesuai dng
best practices, berbasis hasil continous improvement. IT sudah
benar-benar terintegrasi dengan bisnis

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

2
6

Materiality
Risiko bisa terdapat di banyak area, apapun jenisnya

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

2
7

Profil Risiko TI
Profil Risiko Proses TI, utamanya
Key Control Analysis
mempertimbangkan:

Dapat dikombinasikan dengan standard/framework lain untuk


melihat dalam perspektif yang lain..

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

2
8

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Process Maturity
Assessment

Studium Generale-FTI-UII: IS
Audit

2
9

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Key Control Analysis

Parameter Analisis untuk Key Contr

IT Process Key Control

Studium Generale-FTI-UII: IS
Audit

3
0

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Profil Risiko TI

Studium Generale-FTI-UII: IS
Audit

3
1

Contoh Audit Program


Untuk Spesifik Sistem
Apache Web Services Server
Audit/Assurance Program

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

3
2

Contoh Audit Program


Untuk Spesifik Sistem
MySQL Server Audit/Assurance Program

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

3
3

Aku tidak tahu siapa penemu air, tetapi yang


pasti bukan ikan Marshall McLuhan

2010 by Umar Alhabsyi, MT, CISA, CRISC.

34

Studium Generale-FTI-UII: IS
Audit

3
4

ThankMerciYou
bien

Syukron

Hatur Nuhun

Matur Nuwun

Terima kasih
Grazias
Danke
Kheili Mamnun

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Matur se Kelangkong

Studium Generale-FTI-UII: IS
Audit

3
5

Ada Pertanyaan??????

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

3
6

The Most Important IT


Processes

34
15
7
Survey

PO1
Define a strategic IT plan
PO3
Determine the technological direction
PO5
Manage the IT investment
PO9
Assess risks
PO10 Manage projects
AI1 Identify solutions
AI2 Acquire and maintain applications s/w
AI5 Install and accredit systems
AI6 Manage changes
DS1
Define service levels
DS4
Ensure continuous service
DS5
Ensure system security
DS10
Manage problems and incidents
DS11
Manage data
M1 Monitor the processes

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Studium Generale-FTI-UII: IS
Audit

3
7

Acquireand
andImplement
Implement
Acquire

Planand
andOrganise
Organise
Plan
Define
Define
Strategic
Strategic
IT Plan
IT Plan

Determine
Define
Determine
Define
Information Technological
Information Technological
Architecture Direction
Architecture Direction

Acquire and
Identify
Acquire and
Maintain
Identify
Automated
Maintain
Application
Automated
Solutions Application
Software
Solutions
Software

Install and
Install and
Accredit
Accredit
Systems
Systems

Manage
Manage
Change
Change

Acquire and Develop and


Acquire and Develop and
Maintain
Maintain
Maintain
Maintain
Technology
IT
Technology
IT
Infrastructure Procedures
Infrastructure Procedures

Define IT
Communicate
Define IT
Organisation
Manage ITCommunicate
Aims and
Organisation
Manage IT
and
Investment Aims and
Direction
and
Investment
Relationships
Direction
Relationships

Manage
Manage
Human
Human
Resource
Resource

Ensure
Ensure
Compliance
Compliance
with External
with External
Standards
Standards

Manage
Manage
Projects
Projects

Assess
Assess
Risks
Risks

CobiT Framework

Manage
Manage
Quality
Quality

Monitorand
andEvaluate
Evaluate
Monitor
Monitor
Monitor
the
the
Process
Process

Obtain
Obtain
Independent
Independent
Assurance
Assurance

Assess
Assess
Internal
Internal
Control
Control
Adequacy
Adequacy

Provide
Provide
Independent
Independent
Audit
Audit

Deliverand
andSupport
Support
Deliver
Define and
Manage
Manage
Ensure
Define and
Manage
Manage
Manage
Ensure
Third-party
Performance Continuous
Manage
Service
Third-party
Performance Continuous
Services
and Capacity
Service
Service
Levels
Services
and Capacity
Service
Levels
Educate
Educate
and
and
Train Users
Train Users

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Ensure
Ensure
System
System
Security
Security

Assist and
Manage
Assist and
Advise
Manage
Manage
Manage
Problems and Manage
Advise
Manage
IT
ConfigurationProblems and
Data
Incidents
IT
Configuration
Data
Customers
Incidents
Customers

Identify
Manage
Identify
and Allocate Manage
Operations
and Allocate
Costs
Operations
Costs

Manage
Manage
Facilities
Facilities

Studium Generale-FTI-UII: IS
Audit

3
8

Acquireand
andImplement
Implement
Acquire

Planand
andOrganise
Organise
Plan
Define
Define
Strategic
Strategic
IT Plan
IT Plan

Determine
Define
Determine
Define
Information Technological
Information Technological
Architecture Direction
Architecture Direction

Acquire and
Identify
Acquire and
Maintain
Identify
Automated
Maintain
Application
Automated
Solutions Application
Software
Solutions
Software

Install and
Install and
Accredit
Accredit
Systems
Systems

Define IT
Communicate
Define IT
Organisation
Manage ITCommunicate
Aims and
Organisation
Manage IT
and
Investment Aims and
Direction
and
Investment
Relationships
Direction
Relationships

Manage
Manage
Human
Human
Resource
Resource

Ensure
Ensure
Compliance
Compliance
with External
with External
Standards
Standards

Manage
Manage
Projects
Projects

Assess
Assess
Risks
Risks

Manage
Manage
Quality
Quality

Monitor
Monitor
the
the
Process
Process

Obtain
Obtain
Independent
Independent
Assurance
Assurance

Provide
Provide
Independent
Independent
Audit
Audit

Acquire and Develop and


Acquire and Develop and
Maintain
Maintain
Maintain
Maintain
Technology
IT
Technology
IT
Infrastructure Procedures
Infrastructure Procedures

ITIL
ITIL
ServiceSupport
Support
Service
Service
Service
Desk
Desk

ServiceDelivery
Delivery
Service

Service
Availability
Capacity
Service
Incident
Problem
Level
Availability
Capacity
Incident
Problem
Management Management
Level
Management Management Management
Management Management Management Management Management

Financial
Continuity
Change
Release
Configuration
Financial
Continuity
Change
Release
Configuration
Management Management Management Management Management
Management Management Management Management Management

Monitorand
andEvaluate
Evaluate
Monitor
Assess
Assess
Internal
Internal
Control
Control
Adequacy
Adequacy

Manage
Manage
Change
Change

Deliverand
andSupport
Support
Deliver
Define and
Manage
Manage
Ensure
Define and
Manage
Manage
Manage
Ensure
Third-party
Performance Continuous
Manage
Service
Third-party
Performance Continuous
Services
and Capacity
Service
Service
Levels
Services
and Capacity
Service
Levels
Educate
Educate
and
and
Train Users
Train Users

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Ensure
Ensure
System
System
Security
Security

Assist and
Manage
Assist and
Advise
Manage
Manage
Manage
Problems and Manage
Advise
Manage
IT
ConfigurationProblems and
Data
Incidents
IT
Configuration
Data
Customers
Incidents
Customers

Identify
Manage
Identify
and Allocate Manage
Operations
and Allocate
Costs
Operations
Costs

Manage
Manage
Facilities
Facilities

Studium Generale-FTI-UII: IS
Audit

3
9

Acquireand
andImplement
Implement
Acquire

Planand
andOrganise
Organise
Plan
Define
Define
Strategic
Strategic
IT Plan
IT Plan

Determine
Define
Determine
Define
Information Technological
Information Technological
Architecture Direction
Architecture Direction

Acquire and
Identify
Acquire and
Maintain
Identify
Automated
Maintain
Application
Automated
Solutions Application
Software
Solutions
Software

Install and
Install and
Accredit
Accredit
Systems
Systems

Define IT
Communicate
Define IT
Organisation
Manage ITCommunicate
Aims and
Organisation
Manage IT
and
Investment Aims and
Direction
and
Investment
Relationships
Direction
Relationships

Manage
Manage
Human
Human
Resource
Resource

Ensure
Ensure
Compliance
Compliance
with External
with External
Standards
Standards

Manage
Manage
Projects
Projects

Assess
Assess
Risks
Risks

Manage
Manage
Quality
Quality

Monitor
Monitor
the
the
Process
Process

Obtain
Obtain
Independent
Independent
Assurance
Assurance

Provide
Provide
Independent
Independent
Audit
Audit

Acquire and Develop and


Acquire and Develop and
Maintain
Maintain
Maintain
Maintain
Technology
IT
Technology
IT
Infrastructure Procedures
Infrastructure Procedures

ITIL
ITIL
ServiceSupport
Support
Service
Service
Service
Desk
Desk

ServiceDelivery
Delivery
Service

Service
Availability
Capacity
Service
Incident
Problem
Level
Availability
Capacity
Incident
Problem
Management Management
Level
Management Management Management
Management Management Management Management Management

Financial
Continuity
Change
Release
Configuration
Financial
Continuity
Change
Release
Configuration
Management Management Management Management Management
Management Management Management Management Management

Monitorand
andEvaluate
Evaluate
Monitor
Assess
Assess
Internal
Internal
Control
Control
Adequacy
Adequacy

Manage
Manage
Change
Change

Deliverand
andSupport
Support
Deliver
Define and
Manage
Manage
Ensure
Define and
Manage
Manage
Manage
Ensure
Third-party
Performance Continuous
Manage
Service
Third-party
Performance Continuous
Services
and Capacity
Service
Service
Levels
Services
and Capacity
Service
Levels
Educate
Educate
and
and
Train Users
Train Users

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Ensure
Ensure
System
System
Security
Security

Assist and
Manage
Assist and
Advise
Manage
Manage
Manage
Problems and Manage
Advise
Manage
IT
ConfigurationProblems and
Data
Incidents
IT
Configuration
Data
Customers
Incidents
Customers

Identify
Manage
Identify
and Allocate Manage
Operations
and Allocate
Costs
Operations
Costs

Manage
Manage
Facilities
Facilities

Studium Generale-FTI-UII: IS
Audit

4
0

Acquireand
andImplement
Implement
Acquire

Planand
andOrganise
Organise
Plan
Define
Define
Strategic
Strategic
IT Plan
IT Plan

Determine
Define
Determine
Define
Information Technological
Information Technological
Architecture Direction
Architecture Direction

Define IT
Communicate
Define IT
Organisation
Manage ITCommunicate
Aims and
Organisation
Manage IT
and
Investment Aims and
Direction
and
Investment
Relationships
Direction
Relationships

Manage
Manage
Human
Human
Resource
Resource

Ensure
Ensure
Compliance
Compliance
with External
with External
Standards
Standards

Manage
Manage
Projects
Projects

Assess
Assess
Risks
Risks

Manage
Manage
Quality
Quality

Acquire and
Identify
Acquire and
Maintain
Identify
Automated
Maintain
Application
Automated
Solutions Application
Software
Solutions
Software

Monitor
Monitor
the
the
Process
Process

Obtain
Obtain
Independent
Independent
Assurance
Assurance

Provide
Provide
Independent
Independent
Audit
Audit

Manage
Manage
Change
Change

Acquire and Develop and


Acquire and Develop and
Maintain
Maintain
Maintain
Maintain
Technology
IT
Technology
IT
Infrastructure Procedures
Infrastructure Procedures

ITIL
ITIL
plusSupport
PRINCE2Project
Project
Management
Service
Support
Service
Delivery
plus
PRINCE2
Management
Service
Service
Delivery
Service
Service
Desk
Desk

Service
Availability
Capacity
Service
Incident
Problem
Level
Availability
Capacity
Incident
Problem
Management Management
Level
Management Management Management
Management Management Management Management Management

Financial
Continuity
Change
Release
Configuration
Financial
Continuity
Change
Release
Configuration
Management Management Management Management Management
Management Management Management Management Management

Monitorand
andEvaluate
Evaluate
Monitor
Assess
Assess
Internal
Internal
Control
Control
Adequacy
Adequacy

Install and
Install and
Accredit
Accredit
Systems
Systems

Deliverand
andSupport
Support
Deliver
Define and
Manage
Manage
Ensure
Define and
Manage
Manage
Manage
Ensure
Third-party
Performance Continuous
Manage
Service
Third-party
Performance Continuous
Services
and Capacity
Service
Service
Levels
Services
and Capacity
Service
Levels
Educate
Educate
and
and
Train Users
Train Users

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Ensure
Ensure
System
System
Security
Security

Assist and
Manage
Assist and
Advise
Manage
Manage
Manage
Problems and Manage
Advise
Manage
IT
ConfigurationProblems and
Data
Incidents
IT
Configuration
Data
Customers
Incidents
Customers

Identify
Manage
Identify
and Allocate Manage
Operations
and Allocate
Costs
Operations
Costs

Manage
Manage
Facilities
Facilities

Studium Generale-FTI-UII: IS
Audit

4
1

Acquireand
andImplement
Implement
Acquire

Planand
andOrganise
Organise
Plan
Define
Define
Strategic
Strategic
IT Plan
IT Plan

Determine
Define
Determine
Define
Information Technological
Information Technological
Architecture Direction
Architecture Direction

Define IT
Communicate
Define IT
Organisation
Manage ITCommunicate
Aims and
Organisation
Manage IT
and
Investment Aims and
Direction
and
Investment
Relationships
Direction
Relationships

Manage
Manage
Human
Human
Resource
Resource

Ensure
Ensure
Compliance
Compliance
with External
with External
Standards
Standards

Manage
Manage
Projects
Projects

Assess
Assess
Risks
Risks

Acquire and
Identify
Acquire and
Maintain
Identify
Automated
Maintain
Application
Automated
Solutions Application
Software
Solutions
Software

Monitor
Monitor
the
the
Process
Process

Obtain
Obtain
Independent
Independent
Assurance
Assurance

Provide
Provide
Independent
Independent
Audit
Audit

Acquire and Develop and


Acquire and Develop and
Maintain
Maintain
Maintain
Maintain
Technology
IT
Technology
IT
Infrastructure Procedures
Infrastructure Procedures

Management Management

ManagementManagement Management
Management

Financial
Continuity
Change
Release
Configuration
Financial
Continuity
Change
Release
Configuration
Management Management Management Management Management
Management Management Management Management Management

Monitorand
andEvaluate
Evaluate
Monitor
Assess
Assess
Internal
Internal
Control
Control
Adequacy
Adequacy

Manage
Manage
Change
Change

ITIL
ITIL
plusSupport
PRINCE2Project
Project
Management
Service
Support
Service
Delivery
plus
PRINCE2
Management
Service
Service
Delivery
Service
Availability
Capacity
Service
Service plus
Incident
Problem Quality
ISO
9001
Management
Level
Availability
Capacity
Service plus
Incident
Problem
Management Management
ISO 9001
Quality
Management
Level
Desk
Management
Management
Desk

Manage
Manage
Quality
Quality

Install and
Install and
Accredit
Accredit
Systems
Systems

Deliverand
andSupport
Support
Deliver
Define and
Manage
Manage
Ensure
Define and
Manage
Manage
Manage
Ensure
Third-party
Performance Continuous
Manage
Service
Third-party
Performance Continuous
Services
and Capacity
Service
Service
Levels
Services
and Capacity
Service
Levels
Educate
Educate
and
and
Train Users
Train Users

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Ensure
Ensure
System
System
Security
Security

Assist and
Manage
Assist and
Advise
Manage
Manage
Manage
Problems and Manage
Advise
Manage
IT
ConfigurationProblems and
Data
Incidents
IT
Configuration
Data
Customers
Incidents
Customers

Identify
Manage
Identify
and Allocate Manage
Operations
and Allocate
Costs
Operations
Costs

Manage
Manage
Facilities
Facilities

Studium Generale-FTI-UII: IS
Audit

4
2

Acquireand
andImplement
Implement
Acquire

Planand
andOrganise
Organise
Plan
Define
Define
Strategic
Strategic
IT Plan
IT Plan

Determine
Define
Determine
Define
Information Technological
Information Technological
Architecture Direction
Architecture Direction

Define IT
Communicate
Define IT
Organisation
Manage ITCommunicate
Aims and
Organisation
Manage IT
and
Investment Aims and
Direction
and
Investment
Relationships
Direction
Relationships

Manage
Manage
Human
Human
Resource
Resource

Ensure
Ensure
Compliance
Compliance
with External
with External
Standards
Standards

Manage
Manage
Projects
Projects

Assess
Assess
Risks
Risks

Acquire and
Identify
Acquire and
Maintain
Identify
Automated
Maintain
Application
Automated
Solutions Application
Software
Solutions
Software

Monitor
Monitor
the
the
Process
Process

Obtain
Obtain
Independent
Independent
Assurance
Assurance

Provide
Provide
Independent
Independent
Audit
Audit

Acquire and Develop and


Acquire and Develop and
Maintain
Maintain
Maintain
Maintain
Technology
IT
Technology
IT
Infrastructure Procedures
Infrastructure Procedures

Management Management

ManagementManagement Management
Management

Financial
Continuity
Change
Release
Configuration
Financial
Continuity
Change
Release
Configuration
Management Management Management Management Management
Management Management Management Management Management

plusInvestors
Investors
In17799
People(IIP)
(IIP)
plus
In
People
plus
ISO
plus ISO 17799
InformationSecurity
Security
Information

Monitorand
andEvaluate
Evaluate
Monitor
Assess
Assess
Internal
Internal
Control
Control
Adequacy
Adequacy

Manage
Manage
Change
Change

ITIL
ITIL
plusSupport
PRINCE2Project
Project
Management
Service
Support
Service
Delivery
plus
PRINCE2
Management
Service
Service
Delivery
Service
Availability
Capacity
Service
Service plus
Incident
Problem Quality
ISO
9001
Management
Level
Availability
Capacity
Service plus
Incident
Problem
Management Management
ISO 9001
Quality
Management
Level
Desk
Management
Management
Desk

Manage
Manage
Quality
Quality

Install and
Install and
Accredit
Accredit
Systems
Systems

Deliverand
andSupport
Support
Deliver
Define and
Manage
Manage
Ensure
Define and
Manage
Manage
Manage
Ensure
Third-party
Performance Continuous
Manage
Service
Third-party
Performance Continuous
Services
and Capacity
Service
Service
Levels
Services
and Capacity
Service
Levels
Educate
Educate
and
and
Train Users
Train Users

2010 by Umar Alhabsyi, MT, CISA, CRISC.

Ensure
Ensure
System
System
Security
Security

Assist and
Manage
Assist and
Advise
Manage
Manage
Manage
Problems and Manage
Advise
Manage
IT
ConfigurationProblems and
Data
Incidents
IT
Configuration
Data
Customers
Incidents
Customers

Identify
Manage
Identify
and Allocate Manage
Operations
and Allocate
Costs
Operations
Costs

Manage
Manage
Facilities
Facilities

Studium Generale-FTI-UII: IS
Audit

4
3

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