Engineering Management

INTRODUCTION TO
MANAGEMENT
MAPUA INSTITUTE OF TECHNOLOGY
School of Chemical Engineering & Chemistry
 LEARNING OBJECTIVES
• Be able to explain the importance of
organizations and management
• Be aware of the four basic managerial functions
• Have an understanding of the skills that
managers must have and the roles they can fill
• Be familiar with the Stakeholders of an
organization and the Systems Approach to
management
• Be appreciative of socially responsive and ethical
managerial practices
 Organizations and the Need for
Management

ORGANIZATION:
• Two or more people who work together in a
structured way to achieve a specific goal or set of
goals.
 Organizations and the Need for
Management

MANAGEMENT:
– The process of planning, organizing, leading,
and controlling of organization members and
of using all available organizational
resources to reach stated organizational
goals.

A MANAGER is the one responsible for

directing the efforts aimed at helping
organizations achieve their goals.
 Managerial Functions

PLANNING
Selecting missions
and objectives
and the actions
to achieve them

CONTROLLING ORGANIZING
Making sure that Establishing an
the organization intentional
is accomplishing structure of roles
its objectives for people to fill
in an
organization
LEADING
Influencing people
to perform
essential tasks
 Managerial Roles

Interpersonal Informational Decisional

Roles Roles Roles
 Leader

Figurehead Liaiso
n

Interpersonal Roles
Monitor
Disseminator

Spokesperson

Informational
Roles
Decisional Entrepreneur
Roles

Disturbance Handler

Resource Allocator

Negotiator
Management Levels

TOP
MANAGERS

MIDDLE MANAGERS

FIRST-LINE MANAGERS
 Management Levels & Skills

TOP MANAGERS
CONCEPTUAL SKILLS

MIDDLE
HUMAN SKILLS
MANAGERS

FIRST-LINE
TECHNICAL SKILLS
MANAGERS
 SOCIAL TECHNOLOGICAL
VARIABLES Co
m ers mp
e
VARIABLES
u sto tito
rs
C
ns Employees
Insti cial
tutio

Suppliers
Finan

THE
ORGANIZATION

Sp

t
en
e cia Shareholders

m
l -In

rn
te

ve
re
st

Go
ECONOMIC Gr POLITICAL
ou
ps
VARIABLES VARIABLES
 Systems Approach

STAKEHOLDERS

INPUTS TRANSFORMATION OUTPUTS

EXTERNAL ENVIRONMENT
 Accomplish
organizational goals

Create a Be
surplus productiv
e

Goal of Managers
Consider the impact of company’s
actions on society

Social
Responsibility
of Managers
SOCIAL RESPONSIBILITY
Charity Principle: Stewardship Principle:
• Doctrine of social • Biblical doctrine that
responsibility requiring requires businesses and
more fortunate wealthy individuals to
individuals to assist less view themselves as
fortunate members of stewards, or caretakers,
society. holding their property
in trust for the benefit of
the whole society.
 “There is one and only
one social responsibility
of business:
to use its resources
an energy in activities
designed to increase its profits
so long as it stays within
the rules of the
game and engages
in open and free competition,
without deception and fraud.”
- Milton Friedman
Determine what is good and
what is bad – what are the
moral duties and obligations
of the firms to society

Ethics in
Managing
 RIGHTS
All people have basic rights that must be
respected

UTILITARIAN JUSTICE
Greatest good for the
greatest number of Fairness and equity
people

Moral Theories of Ethics

Does the alternative result in the efficient NO
optimization of the satisfaction of interests inside
and outside the organization?
YES
YES Are there overwhelming factors that justify
suboptimizing these goals and satisfactions?
NO
Does the alternative respect the rights of all NO Reject alternative
parties?
YES
YES Are there overwhelming factors that justify the
abrogation of these rights?
NO
NO Reject alternative
Does the alternative respect the canons of justice?
YES
YES Are there overwhelming factors that justify the
violation of a canon of justice?

NO
Accept alternative Reject alternative