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PERFORMANCE:
FINANCIAL & NONFINANCIAL
Performance Evaluation
- process by which managers at all levels gain
return on investment
residual income
Internal financial measures based on external financial information
stock price
Internal nonfinancial information
manufacturing lead time
velocity
defect rates
External nonfinancial information
Marketshare
degree of customer satisfaction
STEPS:
Step1.
(a) Return on investment (ROI)
=
Income
investment
or
= Investment turnover
Return on
sales
Operating Income
Sales
Step2.
Reasons:
1. To avoid using single year or short-run changes in
Step3.
(a) Total
Current Cost
- amount of cash or cash equivalent that would have to be paid if the
Historical Cost
- Assets are recorded at the amount of cash or cash equivalents paid or
the fair value of the consideration given to acquire them at the time of
their acquisition.
- Liabilities are recorded at the amount of proceeds received or in
depreciation
STEP 5:
STEP 6:
Illustration.
P1M
250 000
200,000
P5M
1.5M
Required:
1. Calculate the ROI for each division using operating
income as the measure of income and using total assets
as the measure of imvesment
Solution
Northern Luzon Division Southern Luzon Division
Total Assets P1M P5M
Operating Income 200,000
750,000
Return on investment
(P200 000/P1M) 20% (P750 000/P5M) 15%
Southern
120 000
450 000
75 000
350 000
15M
= 4%
P55M / P55
= $180 180
$1M
= 18.02%
The End
Thank You
Reporter:
Christiana Jade P. de
Guzman
Leizel Jane L. Caldeo