Managing

Information Systems &

Communication Technology
By Thomas Hilton
For My Friends in BSAD 101

Topics
Overview
Technology
Management

Dr. Hilton
Dr. Hilton
Dr. Pratt

Your Objective

Connect IT with Business

Overview
Why does business like IT?
What is an information system?
Whats the difference between
data and information?

Overview
Why Does Business Like IT?
Cost Elimination
Worker
Process
Carrying Cost

Cost Reduction
Efficiency
Productivity
Maintenance

Cost Shifting
Inventory
Labor
Debt

Profit Generation
Product
Service

Overview
What is an Information System?
Text
System for transforming raw data into information
that can be used in decision-making

IT Professional
Input

Main
Maintenance

Boundary

Input Interface
Process

Transformation
Process

Output Interface
Process

Tactile
Aural
Visual
Olfactory
(Gustatory)

People
Procedures
Software
Hardware

Visual
Aural
Tactile
Olfactory
(Gustatory)

Input
Regulator

Feedback Loop

Output
Sensor

Output

Intended
Unintended

Environment

Overview What is
Data?
Text
Raw facts and figures

IT Professional
objective measures
of traits
of real-world objects

Overview
What is Information?
Text
Meaningful, useful interpretation of data

IT Professional
Data
aggregated
and placed in context
so as to be useful for decision-making

Information Technology
Text

VC
Networks
ERP
CAD
CAM
MIS
DSS
ESS
AI/ES

DB
SP
AP
MM
LAN
WAN
WN
C/S

Name That

Information Technology
Professional

Individual
Workgroup
Enterprise
E-Commerce

Workstation
LAN
WAN / Intranet
Extranet/Internet

How to Meld These Views?

Research &
Development

Marketing

Production

Accounting

Finance

Human
Resources

Top
Management

Individual
Workgroups
Enterprise
E-Commerce

Individual
Workgroups
Enterprise
ECommerce

Individual
Workgroups
Enterprise
ECommerce

Individual
Workgroups
Enterprise
ECommerce

Individual
Workgroups
Enterprise
ECommerce

Individual
Workgroups
Enterprise
ECommerce

Middle
Management

Individual
Workgroups
Enterprise
E-Commerce

Individual
Workgroups
Enterprise
ECommerce

Individual
Workgroups
Enterprise
ECommerce

Individual
Workgroups
Enterprise
ECommerce

Individual
Workgroups
Enterprise
ECommerce

Individual
Workgroups
Enterprise
ECommerce

Lower
Management

Individual
Workgroups
Enterprise
E-Commerce

Individual
Workgroups
Enterprise
ECommerce

Individual
Workgroups
Enterprise
ECommerce

Individual
Workgroups
Enterprise
ECommerce

Individual
Workgroups
Enterprise
ECommerce

Individual
Workgroups
Enterprise
ECommerce

Non-mgt
Professional
s

Individual
Workgroups
Enterprise
E-Commerce

Individual
Workgroups
Enterprise
ECommerce

Individual
Workgroups
Enterprise
ECommerce

Individual
Workgroups
Enterprise
ECommerce

Individual
Workgroups
Enterprise
ECommerce

Individual
Workgroups
Enterprise
ECommerce

Nonprofessionals

Individual
Workgroups
Enterprise
E-Commerce

Individual
Workgroups
Enterprise
E-

Individual
Workgroups
Enterprise
E-

Individual
Workgroups
Enterprise
E-

Individual
Workgroups
Enterprise
E-

Individual
Workgroups
Enterprise
E-

Now, On To Dr. Pratt!

Matching Information Users

and Systems

New Options
for Organizational Design
Leaner
organizations
More flexible
operations
Increased
collaboration

Networking for Mass- Customization

http://www.dell.com

Dr. Pratts
Take-away Points
Everyone uses IS and CT
Users at all levels will look to you
for support