Broadband Benchmarks

SLT Broadband Services and the Quality of Services

Presented by
Nimal Maddumage
IP & Broadband Division
Sri Lanka Telecom

18th March 2008

IESL
 End-to-End SLT Broadband Services Access Model for the Consumer Services.
Service Quality:
• Network Availability: 100% SLT Contents
• Speed : Committed IPTV
• Delay & Jitter : Minimum SLTnet
• Losses (Packet) : 0%
iDC
SLT Broadband
Network
xxx
512k/128k
CPE

ISP-1
2M/512k

ISP-2

CPE

x SP
Home Broadband International Global
Network Network Backbone Internet
Local Contents

What Factors can affect for the End to End Service Quality?
Network Devices: CPU
PC: CPU Occupancy,
Occupancy, Memory Capacity
Memory Capacity and
Stability, Processing capacity &
Virus etc.
Delay.
CPE: DSP Speed and
Transport Media: Bandwidth,
Stability
Propagation Delay.
Home Network Cabling
Network Design.
Number of Users
Subscriber & Traffic management.
Network Congestion:
Network Congestion: Peer Network
Number of concurrent users
Number of concurrent Congestion.
are been served.
users are been served.
Backbone Hosting/Streaming
Hosting/Streaming bandwidth.
Server: CPU, Memory and
Server: CPU, Memory
Number of Hops Stability.
and Stability.
Propagation Delay. Bandwidth of Server-
Bandwidth of Server-
Network Connection.
Network Connection.

Can Ensure SLA for the End-to-End Service Quality ?

Our Challenges
 Poor Local Contents.
 Majority access international contents.
 More Download than Upload.
 Less Mirror sites for the popular sites.
 Major portion of the tariff is for the international bandwidth.
 Expensive International Backbone Bandwidth.
 Tariff and Affordability.
Internet is Best Effort IP Network
Congestion is unavoidable in IP networks. Many IP
Why Best Effort? packets are arrived at the same time, the node can
only forward the possible and the rest of the packets
• Let every body send.
are either buffer or drop. The buffer may also
• Try to deliver, what the network can … and eventually overflow.
• just drop the rest.
Congestio F il e E d it L o c a t e

50 0

40 0

30 0
V ie w

E
D
C
B
A
H e lp

n
20 0
N e tw o r k T r a f f ic H e lp
10 0

0
1 2 3 4 5 6 7

IP IP IP IP Network
IP IP

Destination
Source

IP IP Packet is lost

IP packets can be delayed due to

• processing delay of the Router
• Queuing delay at the input / output buffers of the router.
• Propagation Delay.
Forwarding

bandwidth
IP IP IP IP

Processing Delay Queuing Delay
Propagation Delay
 Effect of Congestion

• What is Congestion?
Load is higher than the capacity
• What the routers do?
Drop the packets which are not possible to either forward or buffered
• Why congestion is bad?
Waste Bandwidth for re-transmission and can occur congestion collapse.

throughput

load
SLT Broadband Packages
Use ADSL2plus with Annex-A, Annex-L Annex-M Technologies

For Consumers

Home Express (512 kbps / 128 kbps): Unlimited Usage Rs.2,250.00 per month

For single or few users, those who do not interest to manage the volume of their usage.

Rs.6,750.00 per month

Office Express (2 Mbps / 512 kbps) : Unlimited Usage

For multiple users, those who do not interest to manage the volume of their usage.

1GB per Month for Rs.1,000.00,

Entrée (512 kbps / 128 kbps): Limited Usage (Volume-Based)
Rs.250.00 per additional 256 MB
For single or few users, those who need fast speed at all time and they interest to manage
the volume of their usage.

No significant difference of the end to end performances in accessing global internet at the peak
hours by the two SLT broadband packages “Home Express” and “Office Express”.

For Corporate Customers

Symmetric 64 kbps, 128 kbps, 256 kbps, 512 kbps, 1 Mbps,2 Mbps DSL for VPN access with SLA.
SLT Broadband Quality of Service Indicators
For the Home Express & Entrée (512 kbps /128 kbps)

Download
Download Speed Speed
for localfrom
Sitewww.sltnet.lk
(ISP: www.sltnet.lk)
HomeExpress (512k/128k) Entrée (512k/128k)

500
450
Download Speed (kbps)

400
350
300
250
200
150
100
50
0

19:00
00:00

04:00

05:00

09:00

10:00

14:00

15:00

16;00

20:00

21:00
01:00

02:00

03:00

06:00

07:00

08:00

11:00

12:00

13:00

17:00

18:00

22:00

23:00
Time
Delivered Vs. Promised
Minimum Maximum Average
Home Express 341.7 kbps 464.5 kbps 445.2 kbps
(512k/128k) (67%) (91%) (87%)

Entree 398.7 kbps 464.8 kbps 452.2 kbps

(512k/128k) (78%) (91%) (88%)
SLT Broadband Quality of Service Indicators
For the Home Express & Entrée (512 kbps /128 kbps)

Download Speeds for International

Download Site (www.yahoo.com)
Speed from www.yahoo.com

HomeExpress (512k/128k) Entree (512k/128k)

500

450

400
Download Speed (kbps)

350

300

250

200

150

100

50

0
00:00

01:00

03:00

04:00

05:00

06:00

08:00

11:00

13:00

14:00

15:00

16;00

18:00

21:00

23:00
02:00

07:00

10:00

12:00

17:00

20:00
09:00

19:00

22:00
Time
Delivered Vs. Promised

Minimum Maximum Average

Home Express 101.3 kbps 452.7 kbps 302.3 kbps
(512k/128k) (20%) (88%) (59%)
Entree 278.9 kbps 457.3 kbps 433.7 kbps
(512k/128k) (54%) (89%) (85%)
SLT Broadband Quality of Service Indicators

Network Availability: 99.75%

Average Figures at Peak Hours ISP Local Sites International Sites

(Measured during 11.00 – 14.00) Gateway
sltnet.lk trc.gov.lk Yahoo.com Download.c
om
Delay (ms) Home Express 6 9 15 411 300

Entrée 6 9 15 248 285

Jitter (ms) Home Express 0.48 0.57 5.4 3.5 0.5

Entrée 0.45 0.56 5.5 0.56 0.65

Packet Home Express 0 0 4 3 5
Losses (%)
Entrée 0 0 4 0 0